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2481. Slide 1 (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-december2016.pdf
      January 01, 2016 - Slide 1 Reducing Workplace Violence with TeamSTEPPS® December 14, 2016 TEAMSTEPPS 05.2Mod 1 05.2 Page 2 TeamSTEPPS® Slide 2 Reducing Workplace Violence Rules of Engagement  Audio for the webinar can be accessed in two ways: 1. Through the phone (*Please mute your computer speakers) 2. Through your c…

2482. Tool 5: How To Conduct a Postdischarge Followup Phone Call | Agency for Healthcare Research and Quality
      cahps.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html
      March 01, 2013 - Communications Guidelines Search Publications Research Findings & Reports Evidence-based … Practice Center (EPC) Reports Fact Sheets Grantee Final Reports: Patient Safety Making Healthcare

2483. Readiness Assessment Survey (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.pdf
      September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module Train the Trainer Handouts Readiness Assessment Survey Is Your Organization Ready for This TeamSTEPPS Module? These questions can help you assess your institution’s readiness to i…

2484. Readiness Assessment Survey (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.pdf
      September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module Staff Training Handouts Readiness Assessment Survey Is Your Organization Ready for This TeamSTEPPS Module? These questions can help you assess your institution’s readiness to implemen…

2485. CAHPS Survey Administration: What We Know and Potential Research Questions (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/survey-administration-literature-review.pdf
      October 01, 2017 - CAHPS Survey Administration: What We Know and Potential Research Questions CAHPS Survey Administration: What We Know and Potential Research Questions October 2017 The content of this document may be used and reprinted without permission except for the following: Federal Government logos, items noted …

2486. Speaking Plainly: Communicating the Patient’s Role in Health Care Safety (pdf file)
      cahps.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
      July 01, 2004 - Speaking Plainly: Communicating the Patient’s Role in Health Care Safety 139 Speaking Plainly: Communicating the Patient’s Role in Health Care Safety David J. Miranda, Paula K. Zeller, Rosemary Lee, Christopher P. Koepke, Howard E. Holland, Farah Englert, Elaine K. Swift Abstract The development and tes…

2487. Fielding the CAHPS Child Hospital Survey (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/fielding-child-hcahps-93.pdf
      June 19, 2017 - Fielding the CAHPS Child Hospital Survey CAHPS® Child Hospital Survey and Instructions Fielding the CAHPS Child Hospital Survey Document No. 93 Fielding the CAHPS® Child Hospital Survey Sampling Guidelines and Protocols Contents Introduction..................................................................…

2488. TeamSTEPPS Module 6: Mutual Support (Instructor Guide) (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
      February 19, 2014 - TeamSTEPPS Module 6: Mutual Support (Instructor Guide) MUTUAL SUPPORT SUBSECTIONS • Task Assistance • Feedback • Advocacy and Assertion: Assertive Statement, Two- Challenge Rule, CUS • Conflict Resolution: DESC Script TIME: 50 minutes Slide Content Page # Approx. Time 1…

2489. Chartbook on Healthy Living: National Healthcare Quality and Disparities Report (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/healthyliving/qdr2015-chartbook-healthyliving.pdf
      January 01, 2020 - Chartbook on Healthy Living: National Healthcare Quality and Disparities Report CHARTBOOK ON HEALTHY LIVING National Healthcare Quality and Disparities Report Agency for Healthcare Research and Quality Advancing Excellence in Health Care www.ahrq.gov http:www.ahrq.gov This document is in the p…

2490. Hospital Survey on Patient Safety Culture: User's Guide (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
      July 01, 2018 - Hospital Survey on Patient Safety Culture: User's Guide HOSPITAL SURVEY ON PATIENT SAFETY CULTURE PATIENT SAFETY USER’S G UIDE AHRQ Hospital Survey on Patient Safety Culture: User’s Guide Prepared for: Agency for Healthcare Research and Quality U.S. Department of Health and Human Services 540 Gaither R…