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  1. www.ahrq.gov/teamstepps/primarycare/1_communication_bad/index.html
    December 01, 2012 - Communication (Poor Teamwork) The Primary Care version of TeamSTEPPS incorporates a series of videos to be used for instruction. This video reinforces the material presented in each module of the TeamSTEPPS toolkit. Poor Teamwork [ - 3 min 32 sec] Your browser doesn't support JavaScript. Pl…
  2. www.ahrq.gov/teamstepps/primarycare/3_mutual_support_good/index.html
    August 01, 2012 - Mutual Support (Good Teamwork) The Primary Care version of TeamSTEPPS incorporates a series of videos to be used for instruction. This video reinforces the material presented in each module of the TeamSTEPPS toolkit. Mutual Support (Good Teamwork) [ - 4 min 10 sec] Your browser doesn't supp…
  3. www.ahrq.gov/teamstepps/officebasedcare/handouts/agenda-lesson3.html
    November 01, 2015 - Practice Facilitator Agenda—Lesson 3 Mutual Support and Implementation Practice Facilitators: Use this agenda to guide your weekly discussion with your Change Team . Mutual Support  Ask team members to share what they think constitutes mutual support behavior.  Does your team currently use mutual s…
  4. www.ahrq.gov/teamstepps/officebasedcare/handouts/video-debrief2.html
    November 01, 2015 - Practice Facilitator Debrief Worksheet—Video 2 Leading Teams and Situation Monitoring Date of Debrief:  Organization: Debrief Attendees: 1. What were key leadership issues your team identified for improvement? What were strategies suggested to address these issues?     2. What were key situatio…
  5. www.ahrq.gov/teamstepps/officebasedcare/handouts/video-debrief1.html
    November 01, 2015 - Practice Facilitator Debrief Worksheet—Video 1 Team Structure and Communication Date of Debrief: Organization: Debrief Attendees: 1. What are suggestions your Change Team has on how teamwork issues could be best handled?     2. What are key issues from this video your Change Team has identified…
  6. www.ahrq.gov/teamstepps/officebasedcare/handouts/agenda-lesson1.html
    November 01, 2015 - Practice Facilitator Agenda—Lesson 1 Teamwork and Communication Practice Facilitators: Use this agenda to guide your weekly discussion with your Change Team . Team Building (Paper Chains) Activity How did your team work together for this activity? What worked well? What was most challenging? What d…
  7. www.ahrq.gov/teamstepps/instructor/scenarios/ancillarysvcs.html
    October 01, 2014 - TeamSTEPPS® Instructor Manual: Specialty Scenarios Ancillary Services Specialty scenario for this guide. Contents Scenario 9 Scenario 10 Scenario 11 Scenario 12 Scenario 13 Scenario 14 Scenario 15 Scenario 16 Scenario 17 Scenario 18 Scenario 19 Scenario 20 Scenario 21 Scenario 22 Scenario 23 Scenario 24…
  8. www.ahrq.gov/teamstepps/officebasedcare/handouts/agenda-lesson2.html
    November 01, 2015 - Practice Facilitator Agenda—Lesson 2 Leading Teams and Situation Monitoring Practice Facilitators: Use this agenda to guide your weekly discussion with your Change Team . Team Meetings (Briefs) Where and when does planning occur for your team now? What are suggestions for improving team meetings? Wha…
  9. www.ahrq.gov/teamstepps/longtermcare/video/06stry1_good/index.html
    July 01, 2018 - Team Formation Success Video - Long-Term Care TeamSTEPPS® Long-Term Care Version This version of TeamSTEPPS was created for nursing homes and other long-term care settings such as assisted living and continuing care retirement communities. This video reinforces the material presented in each module of the Tea…
  10. www.ahrq.gov/teamstepps/longtermcare/video/19stry2_good/index.html
    July 01, 2018 - Team Formation Success Video - Sub-Acute Care TeamSTEPPS® Long-Term Care Version This version of TeamSTEPPS was created for nursing homes and other long-term care settings such as assisted living and continuing care retirement communities. This video reinforces the material presented in each module of the Tea…
  11. www.ahrq.gov/teamstepps/officebasedcare/bad_combination/index.html
    February 01, 2017 - Poor Teamwork in the Medical Office This video reinforces the material presented in each module of the TeamSTEPPS toolkit. Poor Teamwork in the Medical Office [11 min 57 sec] YouTube embedded video: https://www.youtube-nocookie.com/embed/Q364zXIyC5M
  12. www.ahrq.gov/teamstepps/officebasedcare/hybridcourse.html
    November 01, 2018 - TeamSTEPPS for Office-Based Care Hybrid Course The TeamSTEPPS for Office-Based Care curriculum can also be presented as a hybrid course. In this course the material is split between in-person and recorded PowerPoint slides. The purpose of this course would be primarily for a Practice Facilitator (or other maste…
  13. www.ahrq.gov/teamstepps/officebasedcare/handouts/evaluating.html
    November 01, 2015 - Evaluating TeamSTEPPS for Office-Based Care Worksheet Evaluating TeamSTEPPS Exercise Scenario You have been asked to work with a fairly large medical office that has been struggling with its management of type 2 diabetes patients. In particular, you observed that there is a high rate of diabetic patients wh…
  14. www.ahrq.gov/teamstepps/instructor/supplemental/index.html
    April 01, 2016 - TeamSTEPPS® 2.0 Supplemental Modules TeamSTEPPS is a teamwork system developed jointly by the Department of Defense (DoD) and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication relating to patient safety. TeamSTEPPS 2.0 highlights the key principles …
  15. www.ahrq.gov/teamstepps/officebasedcare/handouts/checklist.html
    November 01, 2015 - Creating A Handoff Checklist TeamSTEPPS Primary Care Version Participant Handouts Directions: Form a small group. If your medical team members are present, form a group of your medical office team members and develop a handoff checklist based on the needs of your particular medical office. Think about how …
  16. www.ahrq.gov/teamstepps/officebasedcare/3_mutual_support_good/index.html
    February 01, 2017 - Mutual Support Good Teamwork in the Medical Office This video reinforces the material presented in each module of the TeamSTEPPS toolkit. Mutual Support in Office-Based Care (Good Teamwork) [4 min 10 sec] YouTube embedded video: https://www.youtube-nocookie.com/embed/sKqo5qi2qVY
  17. www.ahrq.gov/teamstepps/officebasedcare/handouts/video.html
    November 01, 2015 - Video Reflections TeamSTEPPS Primary Care Version Participant Handouts Directions: As you view the video, make a note of your thoughts and observations. What problems do you see occurring? Where do you see breakdowns in the process of providing quality patient care? How could the breakdowns have been avoided…
  18. www.ahrq.gov/teamstepps/officebasedcare/handouts/huddle.html
    November 01, 2015 - When and Why To Use A Huddle TeamSTEPPS Primary Care Version Participant Handouts Directions: Think about a situation in your medical office in which the team leader should have called a huddle but did not. What were the results? Be prepared to share your example with the larger group. ____________________…
  19. www.ahrq.gov/teamstepps/officebasedcare/1_communication_good/index.html
    February 01, 2017 - Communication Good Teamwork in Office-Based Care This video reinforces the material presented in each module of the TeamSTEPPS toolkit. Good Teamwork [3 min 33 sec] YouTube embedded video: https://www.youtube-nocookie.com/embed/kEskfb2yUY4
  20. www.ahrq.gov/teamstepps/officebasedcare/2_leadership_good/index.html
    February 01, 2017 - Leadership Good Teamwork in the Medical Office This video reinforces the material presented in each module of the TeamSTEPPS toolkit. Leadership in Office-Based Care (Good Teamwork) [3 min 49 sec] YouTube embedded video: https://www.youtube-nocookie.com/embed/kefIIW7_DVo

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