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  1. www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/antibiotic-targets-facilitator-guide.docx
    June 01, 2021 - AHRQ Safety Program for Improving Antibiotic Use 1 Identifying Targets To Improve Antibiotic Use Long-Term Care Slide Title and Commentary Slide Number and Slide Identifying Targets To Improve Antibiotic Use Long-Term Care SAY: Hello and welcome to the presentation, “Identifying Targets To Improve Antibiotic…
  2. www.ahrq.gov/hai/tools/mvp/modules/technical/early-mobility-icu-fac-guide.html
    February 01, 2017 - Early Mobility in the Intensive Care Unit: Facilitator Guide AHRQ Safety Program for Mechanically Ventilated Patients Slide 1: Early Mobility in the Intensive Care Unit Say: In this slide set, we will look at the benefits, safety, feasibility, and sustainability of early mobility. Many hospitals and int…
  3. www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/cap-slides.pptx
    September 01, 2022 - The “Usually Antibiotics” Diagnoses: Community-Acquired Pneumonia – Slides  The “Usually Antibiotics” Diagnoses: Community-Acquired Pneumonia Ambulatory Care AHRQ Safety Program for Improving Antibiotic Use AHRQ Pub. No. 17(22)-0030 September 2022 CAP AHRQ Safety Program for Improving Antibiotic Use – Ambulatory Car…
  4. www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/safety/improvement-facilitator-guide.pdf
    November 01, 2019 - Identifying Targets for Improvement in Antibiotic Decision Making AHRQ Safety Program for Improving Antibiotic Use 1 AHRQ Pub. No. 17(20)-0028-EF November 2019 Identifying Targets for Improvement in Antibiotic Decision Making Acute Care Slide Title and Commentary Slide Number and Slid…
  5. www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6r.html
    June 01, 2014 - Care Coordination Measures Atlas Update Chapter 6. Measure Maps and Profiles (continued, 19) Previous Page Next Page Table of Contents Care Coordination Measures Atlas Update Chapter 1: Background Chapter 2. What is Care Coordination? Chapter 3. Care Coordination Measurement Framework Chapte…
  6. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-references.html
    June 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors References Previous Page   Table of Contents Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors Executive Summary Introduction Past…
  7. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
    January 01, 2005 - Patient Experience Measures from the CAHPS Cancer Care Survey CAHPS® Cancer Care Survey and Instructions Patient Experience Measures from the CAHPS Cancer Care Survey Document No. 509 2/15/2017 Patient Experience Measures from the CAHPS® Cancer Care Survey Introduction..................................…
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/3-case-mix-mode-adjustments-webcast-elliott.pdf
    June 02, 2025 - The Rationale for Case Mix and Mode Adjustments - Elliott The Rationale for Case-Mix and Mode Adjustments to AHRQ’s CAHPS Surveys Marc Elliott Senior Principal Researcher RAND Corporation, Santa Monica, CA Outline • Background • Purpose and Methods of Case-Mix and Mode Adjustment • Examples of Case-Mix and M…
  9. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
    October 30, 2017 - About the CAHPS® Health Literacy Item Set for Hospitals About the CAHPS Health Literacy Item Set for Hospitals CAHPS® Adult Hospital Survey: Supplemental Items Document No. 911 Updated 10/30/2017 About the CAHPS® Health Literacy Item Set for Hospitals Table of Contents Introduction.....................…
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/cahps-strategy-6-r.pdf
    April 14, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Reminder Systems for Immunizations and Preventive Services The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.R. Remind…
  11. www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6.html
    June 01, 2014 - Care Coordination Measures Atlas Update Chapter 6. Measure Maps and Profile Previous Page Next Page Table of Contents Care Coordination Measures Atlas Update Chapter 1: Background Chapter 2. What is Care Coordination? Chapter 3. Care Coordination Measurement Framework Chapter 4, Emerging Tre…
  12. www.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/chapter5.html
    August 01, 2022 - Designing Consumer Reporting Systems for Patient Safety Events Chapter 5 Previous Page Next Page Table of Contents Designing Consumer Reporting Systems for Patient Safety Events Executive Summary Chapter 1. Background Chapter 2. Conceptual Framework and Design Chapter 3. Description of Metho…
  13. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/091-decolonization-implementation-fg.docx
    April 01, 2025 - AHRQ Safety Program for MRSA Prevention: Targeting SSI Decolonization Implementation Surgical Services For: Cardiac, Hip and Knee Joint Replacement, and Spinal Fusion Surgeries Slide Title and Commentary Slide Number and Slide Decolonization Implementation SAY: Hello. Welcome to this presentation on the implementa…
  14. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/010-ss-evidence-decolonization.pptx
    April 01, 2025 - AHRQ Safety Program for MRSA Prevention: Targeting SSI AHRQ Safety Program for MRSA Prevention: Targeting SSI The Evidence for MRSA Decolonization Surgical Services For: Cardiac, Hip and Knee Joint Replacement, and Spinal Fusion Surgeries AHRQ Pub. No. 25-0029 April 2025 AHRQ Safety Program for MRSA Prevention | Sur…
  15. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-r.pdf
    April 14, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Reminder Systems for Immunizations and Preventive Services The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.R. Remind…
  16. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - Strategy 6P: Service Recovery Programs Contents 6.P.1. The Problem 6.P.2. The Intervention 6.P.3. Implementing This Intervention 6.P.4. The Impact of Service Recovery Programs References    Download Strategy 6P:   Service Recovery Programs  (PDF, 748 KB)     6.P.1. The Problem No ma…
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
    September 01, 2016 - Case Study: Improving Customer Service at Health Share of Oregon Case Study 1 Improving Customer Service at Health Share of Oregon Introduction There are many ways to evaluate the delivery of customer service in a health plan. Chief among these strategies is the assessment of enrollees’ experiences with cust…
  18. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a2_combo_boardpresentation.pdf
    October 01, 2015 - Board and Senior Leadership PowerPoint Presentations on the AHRQ Quality Indicators Tool A.2 Slide 1 Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety Board and Senior Leadership PowerPoint Presentations on the AHRQ Quality Indicators What is the purpose of this tool?…
  19. www.ahrq.gov/sops/international/nursing-home/translators.html
    October 01, 2014 - Nursing Home SOPS Translation Information This document provides information about the Agency for Healthcare Research and Quality (AHRQ) Nursing Home Survey on Patient Safety Culture to help translation team members develop a translation that conveys the same meaning as the original U.S. English version. Back…
  20. www.ahrq.gov/ncepcr/tools/confid-report/physfeedback.html
    February 01, 2016 - Evaluating efforts to improve, perhaps in response to an earlier feedback report. … influence professional behavior can be illustrated by the results of a randomized, controlled trial evaluating

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