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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/Culture-Check-UpTool.docx
August 07, 2012 - Culture Check-Up Tool
Problem statement: Improving safety culture in a patient care area takes time.
What is culture? Attitudes reflect the norms, values, and beliefs in the unit and, in turn, create the culture. No matter what instrument you use to assess patient safety culture, your results provide a snapshot of th…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/dailygoals.docx
January 01, 2003 - Daily Goals Checklist
Problem statement: Clear communication among health care providers is paramount. Communication failures lead to patient harm, increased length of stay, provider dissatisfaction, and staff turnover. Effective communication is particularly important in the unit if complicated care plans are to be …
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6m.pdf
October 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Group Visits
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 6: Strategies for Improving Patient Experience with
Ambulatory Care
6.M. Group Visits
Visit the AHRQ Website for the full Gu…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/c1_combo_prioritizationworksheetinstructions.pdf
June 05, 2016 - Prioritization Worksheet
Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
i Tool C.1
Prioritization Worksheet
What is the purpose of this tool? In today’s health care world, hospitals are required to take on
more responsibility than ever. With many different competing p…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/use-roll-ups-20111001-transcript.pdf
July 10, 2011 - Use of "Roll-ups" to Report CAHPS Survey Results and Other Quality Measures
Transcript release date 10/1/11 www.talkingquality.ahrq.gov
Use of “Roll-ups” to Report CAHPS
Survey Results and Other Quality Measures
Moderator: Lise Rybowski, Consultant, TalkingQuality; President, The Severyn Group
Speakers: …
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ambulatory.pdf
March 19, 2014 - TeamSTEPPS Specialty Scenarios: Ambulatory Care
TeamSTEPPS 2.0 Specialty Scenarios - 3
Specialty
Scenarios
AMBULATORY CARE
Specialty Scenarios - 4 TeamSTEPPS 2.0
Specialty
Scenarios
Ambulatory Care
Scenario 1
Appropriate for: All Specialties
Setting: Clinic
A renal failure patient pres…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/resources/PS-privacy-factSheet.pdf
October 01, 2021 - Privacy, Security, Confidentiality, and
Privilege Considerations for Patient Safety
and Quality Improvement Activities
Before you begin, check with the appropriate point of contact
in your organization to:
Confirm that all participants in the improvement activity are
authorized to access and use patient informa…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
September 01, 2019 - ----------------- 71% ---- ---- New 2.0 item
In this unit, changes to improve patient
safety are evaluated … ---- 71% ---- ---- ------------ New 2.0 item
In this unit, changes to improve patient
safety are evaluated
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Regenstein_54.pdf
May 08, 2008 - Hospital Language Services: Quality Improvement and Performance Measures
Hospital Language Services: Quality
Improvement and Performance Measures
Marsha Regenstein, PhD, MCP; Jennifer Huang, MS; Catherine West, MS, RN;
Holly Mead, PhD; Jennifer Trott, MPH; Melissa Stegun, MA
Abstract
For a growing segment…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigstafftrain.pptx
November 19, 2008 - Enhancing Safety for Patients with Limited English Proficiency Train-the-Trainer Instructor Guide
Enhancing Safety for Patients With
Limited English Proficiency
TM
Introduction
INSTRUCTOR NOTE:
This module may be customized based on the group’s knowledge and experience with LEP and culturally dive…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/patient-safety-technology-resources.pdf
May 01, 2023 - Improving Health Information Technology (IT) Patient Safety: A Resource List for Users of the AHRQ Health Information Technology Supplemental Item Set
SOPS Health IT Patient Safety Supplemental Item Set Resource List 1
Improving Health Information Technology (IT) Patient
Safety: A Resource List for Users of the A…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.pdf
August 01, 2010 - After bedside
shift report was rolled out, nurse leaders on the medical-surgical unit observed
and evaluated
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module3/module3_slides_best-practices.pptx
June 16, 2017 - Best Practices in Fall Prevention
Best Practices in
Fall Prevention
ADD Hospital Name Here
Module 3
Best Practices
Best practices are those care processes—based on literature and expert opinion—that represent the best ways we currently know of preventing falls in the hospital.
AHRQ Patient Safety Network (PSNET)
…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
May 31, 2023 - TeamSTEPPS Learning Benchmarks
TeamSTEPPS Learning Benchmarks
Instructions: These questions focus on medical teamwork and communication and their effect
on quality and safety in patient care. For each of the following questions, please circle the
letter next to the one best answer.
1. A nurse is called t…
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healthcare411.ahrq.gov/patient-safety/settings/hospital/resource/pressureulcer/tool/pu3.html
October 01, 2014 - Skip to main content
An official website of the Department of Health and Human Services
Careers
Contact Us
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Search all AHRQ sites
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
January 01, 2019 - Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture
Improving Patient Safety in Hospitals: A Resource List
for Users of the AHRQ Hospital Survey on Patient
Safety Culture
I. Purpose
This document provides a list of references to websites and othe…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pilot-results-parti.pdf
September 01, 2019 - processes are regularly reviewed, changes are made to
keep mistakes from happening again, and changes are
evaluated
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-gray.pdf
January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray
Overview of the SOPS Surveys
Laura Gray, MPH
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
14
What are the SOPS Surveys?
• Surveys of providers and staff about the extent to which their
organizational …
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/guidelines-recommendations/tobacco/clinicians/references/tobaccogenrefs.pdf
January 01, 2010 - Tobacco Use and Dependence, General References
General References
1. Fiore MC, Bailey WC, Cohen SJ, et al.
Smoking cessation. Clinical Practice
Guideline No. 18. Rockville, MD, U.S.
Department of Health and Human Services,
Public Health Service, Agency for Health
Care Policy and Research. AHCPR
Publication …
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar05/mixed_methods.pptx
December 03, 2013 - Advanced Methods in Delivery System Research – Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement Webinar #1: Fuzzy Set Analysis
Advanced Methods Webinars:
Integrating Mixed Methods in Health Services and Delivery System Research
Presenters:
Benjamin Crabtree, PhD
Michael K. Magi…