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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital_survey-spanish.pdf
June 02, 2025 - • Un “incidente” es definido como cualquier tipo de error, equivocación, evento, accidente
o desviación … Cuando se comete un error, pero es descubierto y corregido
antes de afectar al paciente, ¿qué tan a … Cuando se comete un error, pero no tiene el potencial de
dañar al paciente, ¿qué tan frecuentemente … Cuando se comete un error que pudiese dañar al paciente,
pero no lo hace, ¿qué tan a menudo es reportado
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops2-database-report-appendixes.pdf
January 01, 2022 - Response to Error 68% 67% 64% 62% 61% 60% 59% 60%
9. … Communication About Error 71% 74% 75% 73% 72%
6. … Response to Error 61% 65% 64% 63% 62%
9. … Communication About Error 79% 72% 70% 74%
6. … Communication About Error 71% 80%
6.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2021-HSOPS2-Database-Report-Part-II-508.pdf
January 01, 2021 - Response to Error 66% 68% 63% 65% 60% 62% 60%
9. … Communication About Error 69% 72% 74% 71%
7. … Communication About Error 68% 75% 73% 73% 66% 66%
7. … Response to Error 64% 66% 65% 65% 62% 60%
9. … Communication About Error 77% 69% 69% 72%
7.
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www.ahrq.gov/news/events/nac/2015-11-nac/nacmtg1115-minutes.html
May 01, 2016 - It evaluated diagnostic error as a quality-of-care challenge and examined the epidemiology, burden of … harm, economic costs of error, and efforts to address the problem. … He described diagnostic error issues, such as the fact that diagnostic error is notoriously difficult … Dedicated funding for diagnostic error projects at AHRQ has been modest during the past dozen years. … We need longitudinal data on diagnostic error, and we need to determine error rates.
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www.ahrq.gov/news/newsroom/case-studies/201509.html
January 01, 2018 - The Institute of Medicine has identified medication errors as the most common type of error in health … The pharmacist is best trained to recognize this form of error," Dr. Hays noted.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Riley_59.pdf
April 06, 2008 - the Act outline its main features.1, 2, 3, 4
The Act reflects the need for voluntary reporting of error … has been
slow.7, 8, 9, 10 Moreover, it is recognized that the detection, by itself, of an event or error … As such, the health care organization must
participate in error reporting for its own benefit and to … Medical error reporting system still a year
off. … Human error. Cambridge, UK: Cambridge
University Press; 1990.
14. Institute of Medicine.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/124-cusp-science-safety-fg.docx
April 01, 2025 - In the United States (U.S.), preventable patient error in hospitals is among the leading causes of death … Teams strive to learn from the event and to take steps to prevent the same error from recurring. … This reduces the risk that future patients will be harmed by the same type of error. … In many cases, the error would have happened again, regardless of the individual provider. … James Reason, an early influential researcher on human error and patient safety, wrote, “Rather than
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www.ahrq.gov/sites/default/files/2024-01/thomas1-report.pdf
January 01, 2024 - The human error perspective requires
the analysis of individual moments at which the desired behavior … Subjective assessment of backrest elevation:
Magnitude of error. … Error in medicine. JAMA-J Am Med Assoc 1994;272(23):1851-1857.
42. Reason J. … Safety in the operating theatre, part 2: Human error and organisational failure. … Error, stress, and teamwork in medicine and aviation:
Cross-sectional surveys.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Akins.pdf
January 01, 2003 - A system of medical error disclosure. Qual
Saf Health Care 2002;11;64–8.
26. Smetzer JL. … Medication error
prevention: profiling one of pharmacy’s foremost
advocacy efforts for advice on error … Human error. New York: Cambridge
University Press; 1990.
41. Hatch D. … Developing a proactive approach to
medication error prevention. … Nine steps to move forward
from error. Cognition, Technology & Work 2002:
4;137–44.
45.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapb10pcptxt.html
December 01, 2017 - If you have received this fax in error, please notify the sender immediately and shred/destroy all documents … If you have received this fax in error, please notify the sender immediately and shred/destroy all documents
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www.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
November 15, 2019 - • Grants To Enable Diagnostic Excellence (4 awarded)
CDC • Literature review linking laboratory error … grants.nih.gov/grants/guide/rfa-files/RFA-HS-19-001.html
https://www.ahrq.gov/patient-safety/diagnostic-error-grants
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-2-presentation.pdf
May 01, 2007 - 2007
– Chief of Staff – 2007 - 2014
– General Counsel – 2014 - present
Non-punitive Response to Error … University of North Carolina Health System
UNC Medical Center
My Role
Non-punitive Response to Error
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/assess-psc-hsop-slides.pptx
January 01, 2017 - -
4
CULTURE OF SAFETY
Teamwork processes (backup behavior)
Resource allocation practices
Error-detection … learning–continuous improvement
Teamwork within unit
Communication openness
Feedback and communication about error … Nonpunitive response to error
Staffing
Hospital management support for patient safety
Teamwork across … Feedback and communication about error We are given feedback about changes put into place based on event … HSOPS Sample Questions
10 COMPOSITE SCORES
(DIMENSIONS) SAMPLE QUESTION
Nonpunitive response to error
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/famolaro-0914slides.pdf
January 01, 2014 - Communication About Error
7. Owner/Managing Partner/Leadership Support for Patient
Safety
8. … Standardization
Owner/ Managing Partner/
Leadership Support for Patient
Safety
Communication About Error … Position
Management had the most positive results
Largest differences:
Communication about error
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-gray.pdf
January 01, 2022 - available
15
Areas of Patient Safety Culture Assessed
Across SOPS Surveys
• Communication About Error … Organizational Learning –
Continuous Improvement
• Overall Rating on Patient Safety
• Response to Error
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www.ahrq.gov/patient-safety/reports/advances-new-directions/index.html
July 01, 2022 - Improving Error Reporting in Ambulatory Pediatrics with Team Approach ( PDF , 358 KB )
Daniel R. … Taxonomies and Measurement
Development of a Comprehensive Medical Error Ontology ( PDF , 893 KB … A Visual Computer Interface Concept for Making Error Reporting Useful at the Point of Care ( PDF , … Risk Reduction and Systematic Error Management: Standardization of the Pediatric Chemotherapy Process … Error Producing Conditions in the Intensive Care Unit ( PDF , 475 KB )
Frank A.
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www.ahrq.gov/sites/default/files/2024-07/peck-report.pdf
January 01, 2024 - The commitment
arising from people who have suffered from medical error, who are determined to help … We are the lifeline for patients, their families, and healers who suffer medical error. … depends on learning from
medical error. … Consumers who have
experienced medical error or systems failure often move into -- or are distanced … I can’t tell you the number of
discussions I’ve participated in to discuss medical error reporting
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www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/workforce-turnover-crisis.pdf
April 01, 2025 - (P17)
Contributors to error
Patient complexity
Interface design
CPOE guardrails
Safety culture … burden
Interruptions
Sleep-related impairment
Task-switching
Well-being
Fatigue
Methods of error … other physicians
Nurse and staff turnover affect everyone
Turnover affects patients
Contributors to error … Methods of error correction
Question &Answers
Let us know!
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/phip-mrabstraction-tool-guidance.pdf
June 02, 2025 - following the data
warning indicates that you cannot move forward through
the tool until you correct the error … P-HIP
Export errors
If you get an error message similar to the one below, the Excel file had trouble … P-HIP
Other data export/import options
In case of an error, or when using a new copy of the tool, you
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Karsh.pdf
April 22, 2004 - Human error: models and management. Br
Med J 2000;320:768–70.
2. Nolan TW. … A systems analysis approach to medical
error. J Eval Clin Pract 1997;3(3):213–22.
5. Leape LL. … Error, stress,
and teamwork in medicine and aviation: cross
sectional surveys. … Design elements
for a primary care medical error reporting system. … Medical error
reporting system design: multiple user considerations
and their implications.