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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/14-diagnostic-safety-toolkit-references.pdf
November 24, 2020 - Committee on Diagnostic Error in Health Care; Board on Health Care Services; Institute of
Medicine; … Breakdowns in the
initial patient-provider encounter are a frequent source of diagnostic error among … The patient is in: patient involvement strategies for
diagnostic error mitigation. … The incidence of diagnostic error in medicine.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Murff.pdf
January 01, 2004 - This error was detected
without harm to the participant. … This medication error was detected by a staff nurse prior to drug
administration. … Error in medicine. JAMA 1994;
272(23):1851–7.
21. Steinbrook R. … Human error. New York: Cambridge
University Press; 1990.
34. Barach P, Small SD. … Human error: models and management.
BMJ 2000;320(7237):768–70.
42. Weeks WB, Bagian JP.
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-133-section-2-tech-specs.pdf
January 01, 2011 - Multiply the standard error by 1.96.
c. Subtract that value from the measured proportion. … Multiply the standard error by 1.96.
c. Subtract that value from the measured proportion. … Multiply the standard error by 1.96.
c. Subtract that value from the measured proportion. … Multiply the standard error by 1.96.
c. Subtract that value from the measured proportion. … Multiply the standard error by 1.96.
c. Subtract that value from the measured proportion.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Rask.pdf
January 01, 2004 - Advances in Patient Safety: Vol. 3
498
alerts are then produced and distributed so that an error … Hospitals
will be able to access their own data internally so that error reports can be used to
guide … Another awardee (a 300+ bed regional hospital) developed the
Systematic Assessment of Flow and Error … Among participating hospitals, 105 (73 percent) reported a decrease
in the targeted medication error … Only 14 hospitals (7 percent) were unable to provide a measurable outcome from
their medication error
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-sops101-webcast-2023-kirchner.pdf
January 01, 2023 - Center
2015
12
Areas of Patient Safety Culture Assessed
Across SOPS Surveys
• Communication About Error … Organizational Learning – Continuous Improvement
• Overall Rating on Patient Safety
• Response to Error
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www.ahrq.gov/sites/default/files/2024-02/cohen2-report.pdf
January 01, 2024 - and Significance
Intervention 1: Patient Counseling
The effectiveness of patient counseling as an error … Both
offer qualitative information about risk and error, but neither helps quantify the level of risk … The tool, High-Alert Medication Modeling and Error-Reduction Scorecards™
(HAMMERS™), offers community … An error or potential error was detected during five of the counseling sessions in the comparison-group … Bar coding: working toward error-free pharmacy. Pharmacy Times Sept 1, 2003.
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/09-diagnostic-safety-practice-orientation.pptx
November 24, 2020 - 2021
1
Diagnostic Errors Are a
Big Challenge
Nearly every person will experience a diagnostic error … Diagnostic error is the leading patient safety challenge in the United States. … We define diagnostic error as “the failure to (a) establish and accurate and timely explanation of the … The patient is in: patient involvement strategies for diagnostic error mitigation. … The incidence of diagnostic error in medicine.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Mitchell.pdf
March 31, 2004 - Basics, Developing Academic Leadership, Improving the Culture
of Practice, Changing the Response to Error … Promoting patient safety and preventing
medical error in emergency departments. … Multidisciplinary
approaches to reducing error and risk in a patient care
setting. … Human factors engineering is the basis for a
practical error-in-medicine curriculum. … Importance of human factors engineering in
error-and-medicine education.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital_survey-spanish.pdf
June 02, 2025 - • Un “incidente” es definido como cualquier tipo de error, equivocación, evento, accidente
o desviación … Cuando se comete un error, pero es descubierto y corregido
antes de afectar al paciente, ¿qué tan a … Cuando se comete un error, pero no tiene el potencial de
dañar al paciente, ¿qué tan frecuentemente … Cuando se comete un error que pudiese dañar al paciente,
pero no lo hace, ¿qué tan a menudo es reportado
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops2-database-report-appendixes.pdf
January 01, 2022 - Response to Error 68% 67% 64% 62% 61% 60% 59% 60%
9. … Communication About Error 71% 74% 75% 73% 72%
6. … Response to Error 61% 65% 64% 63% 62%
9. … Communication About Error 79% 72% 70% 74%
6. … Communication About Error 71% 80%
6.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2021-HSOPS2-Database-Report-Part-II-508.pdf
January 01, 2021 - Response to Error 66% 68% 63% 65% 60% 62% 60%
9. … Communication About Error 69% 72% 74% 71%
7. … Communication About Error 68% 75% 73% 73% 66% 66%
7. … Response to Error 64% 66% 65% 65% 62% 60%
9. … Communication About Error 77% 69% 69% 72%
7.
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www.ahrq.gov/news/events/nac/2015-11-nac/nacmtg1115-minutes.html
May 01, 2016 - It evaluated diagnostic error as a quality-of-care challenge and examined the epidemiology, burden of … harm, economic costs of error, and efforts to address the problem. … He described diagnostic error issues, such as the fact that diagnostic error is notoriously difficult … Dedicated funding for diagnostic error projects at AHRQ has been modest during the past dozen years. … We need longitudinal data on diagnostic error, and we need to determine error rates.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Riley_59.pdf
April 06, 2008 - the Act outline its main features.1, 2, 3, 4
The Act reflects the need for voluntary reporting of error … has been
slow.7, 8, 9, 10 Moreover, it is recognized that the detection, by itself, of an event or error … As such, the health care organization must
participate in error reporting for its own benefit and to … Medical error reporting system still a year
off. … Human error. Cambridge, UK: Cambridge
University Press; 1990.
14. Institute of Medicine.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/124-cusp-science-safety-fg.docx
April 01, 2025 - In the United States (U.S.), preventable patient error in hospitals is among the leading causes of death … Teams strive to learn from the event and to take steps to prevent the same error from recurring. … This reduces the risk that future patients will be harmed by the same type of error. … In many cases, the error would have happened again, regardless of the individual provider. … James Reason, an early influential researcher on human error and patient safety, wrote, “Rather than
-
www.ahrq.gov/sites/default/files/2024-01/thomas1-report.pdf
January 01, 2024 - The human error perspective requires
the analysis of individual moments at which the desired behavior … Subjective assessment of backrest elevation:
Magnitude of error. … Error in medicine. JAMA-J Am Med Assoc 1994;272(23):1851-1857.
42. Reason J. … Safety in the operating theatre, part 2: Human error and organisational failure. … Error, stress, and teamwork in medicine and aviation:
Cross-sectional surveys.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Akins.pdf
January 01, 2003 - A system of medical error disclosure. Qual
Saf Health Care 2002;11;64–8.
26. Smetzer JL. … Medication error
prevention: profiling one of pharmacy’s foremost
advocacy efforts for advice on error … Human error. New York: Cambridge
University Press; 1990.
41. Hatch D. … Developing a proactive approach to
medication error prevention. … Nine steps to move forward
from error. Cognition, Technology & Work 2002:
4;137–44.
45.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapb10pcptxt.html
December 01, 2017 - If you have received this fax in error, please notify the sender immediately and shred/destroy all documents … If you have received this fax in error, please notify the sender immediately and shred/destroy all documents
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-2-presentation.pdf
May 01, 2007 - 2007
– Chief of Staff – 2007 - 2014
– General Counsel – 2014 - present
Non-punitive Response to Error … University of North Carolina Health System
UNC Medical Center
My Role
Non-punitive Response to Error
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www.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
November 15, 2019 - • Grants To Enable Diagnostic Excellence (4 awarded)
CDC • Literature review linking laboratory error … grants.nih.gov/grants/guide/rfa-files/RFA-HS-19-001.html
https://www.ahrq.gov/patient-safety/diagnostic-error-grants
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/assess-psc-hsop-slides.pptx
January 01, 2017 - -
4
CULTURE OF SAFETY
Teamwork processes (backup behavior)
Resource allocation practices
Error-detection … learning–continuous improvement
Teamwork within unit
Communication openness
Feedback and communication about error … Nonpunitive response to error
Staffing
Hospital management support for patient safety
Teamwork across … Feedback and communication about error We are given feedback about changes put into place based on event … HSOPS Sample Questions
10 COMPOSITE SCORES
(DIMENSIONS) SAMPLE QUESTION
Nonpunitive response to error