-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/indwelling-urinary-catheteruse/catheter-care/catheter-care-quiz.docx
March 01, 2017 - Determine the catheter care error. … Determine the catheter care error.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module2/module2-obtaining-organizational-buy-in-support.pptx
August 14, 2015 - Reckless behavior—Choosing to consciously disregard a substantial and unjustifiable risk.
9
Managing Error … and Risk5,6
Module 2
10
To improve outcomes, human error, at-risk behavior, and reckless behavior … Human error is a product of both system design and behavioral choices. … Human error can be managed through changes in processes, procedures, training, system design, or work … The proper management approach is to console providers who have committed a human error and to ensure
-
www.ahrq.gov/patient-safety/resources/learning-lab/anesthesia-medication-long-desc.html
January 01, 2025 - The learning lab found that “medication error” is defined in multiple ways, focusing solely on patient … Illuminating the Naturalistic Decision-Making Processes of Anesthesia Providers To Inform Medication Error-Reducing … Illuminating the Naturalistic Decision-Making Processes of Anesthesia Providers To Inform Medication Error-Reducing
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-3-gray-2018.pdf
January 01, 2018 - Safety Culture Assessed
Across SOPS Surveys
• Teamwork
• Communication Openness
• Communication About Error … • Organizational Learning—Continuous
improvement
• Response to Error
• Staffing
• Supervisor/Management … supports accurate diagnoses
– Conduct research to assist in identifying
processes and sources of error
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
January 01, 2011 - Feedback & communication about error
3. Frequency of event reporting
4. … Nonpunitive response to error
7. Organizational learning--continuous improvement
8. … Communication about error
12.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Emanuel-Berwick_110.pdf
July 02, 2008 - Error traps (i.e., unpredictable situations in which error is highly likely) are another vivid
concept … Some, such as
understanding human error, come from human physiology and psychology. … Human error. Boston: Cambridge University
Press; 1990.
12. Leape LL. Error in medicine. … Error, stress,
and teamwork in medicine and aviation: Cross-
sectional surveys. … Evaluation of
error in medicine: Application of a public health
model.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Galt.pdf
April 23, 2004 - Error management
Most offices had a formal system in place for reporting an actual error in the
employment … site, and indicated they report hazardous situations that could lead to
an error. … Error disclosure to patients was the general practice reported by these offices. … exchange of information that could contribute to future error prevention. … must be changed to improve office error-reduction
practices.
-
www.ahrq.gov/news/newsletters/e-newsletter/913.html
May 01, 2024 - Diagnostic Error in Mental Healthcare Common but Not Well Defined . … Diagnostic Error in Mental Healthcare Common but Not Well Defined Diagnostic error is well understood … They found that few studies used clear definitions or frameworks for understanding diagnostic error in
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Adams-Pizarro_109.pdf
January 08, 2008 - In “Human Error: Models and Management,”7 James Reason describes the attributes
1
of high-reliability … Feedback and communication about error.
3. Frequency of events reported.
4. … Nonpunitive response to error.
7. Organizational learning/continuous improvement.
8. … Provide feedback about reported
errors to staff
Nonpunitive response to error Implement effective … Human error: models and management.
BMJ 2000; 320: 768-770.
8. Marx D.
-
www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/antibiotic-patient-safety-slides.pptx
June 01, 2021 - Human Error. Cambridge: Cambridge University Press; 1990. … Human Error. Cambridge: Cambridge University Press; 1990.
1. … Human Error. Cambridge: Cambridge University Press; 1990.
1. … Human Error. Cambridge: Cambridge University Press; 1990.
1. … Human Error.
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-psychological-safety-ref.html
September 01, 2023 - Strategies for Improving Clinician Psychological Safety in Reporting and Discussing Diagnostic Error … Strategies for Improving Clinician Psychological Safety in Reporting and Discussing Diagnostic Error … Committee on Diagnostic Error in Health Care; Board of Health Care Services; Institute of Medicine; The … feedback, learning, and improvement: answering the call of the Institute of Medicine Report on Diagnostic Error
-
www.ahrq.gov/sites/default/files/2024-01/lipsitz-report.pdf
January 01, 2024 - Two
physicians independently reviewed each TCE to determine if a medical error had occurred. … combined in a third model to
identify factors that conferred a higher risk for experiencing a medical error … geriatrician and hospitalist who
reached consensus about whether a particular event was a medical error … In 14.7% of all discussions, a medical error was identified. … Furthermore, it suggests that the discharging service
and time of day may be associated with risk of error
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/motzslides.pdf
June 02, 2025 - 2012
• Annual Aurora Patient Safety Goals include SOPS
survey results
- Non-punitive response to error … (HOSPITALS)
- Communication about error (CLINICS)
- Goal = Top quartile (AHRQ comparative
database
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Conlon_50.pdf
May 06, 2008 - An organization must expect error and train staff to
recognize and recover.
2. … To facilitate the work involved in
decreasing error frequency, Trinity Health needed first to collect … In a culture of blame, the focus is on human
error rather than on root causes. … However, too many processes in health care still rely
on human perfection to prevent error. … Error in medicine.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Schyve.pdf
June 02, 2025 - Even today, preventable patient harm is too often
associated with error—usually human error—both within … Such error is, in the minds of many, to
be met with blame and punishment. … improvement—which provides a much less
threatening context than the former reliance on accusations of error … Web Coated \050SWOP\051 v2)
/sRGBProfile (sRGB IEC61966-2.1)
/CannotEmbedFontPolicy /Error
/CompatibilityLevel
-
www.ahrq.gov/hai/tools/surgery/modules/sustainability/learn-from-defects-slides.html
December 01, 2017 - ”
— James Reason, Human Error, 1990 1
Slide 8: AHRQ Safety Program for Surgery—Sustainability … Slide 18: Rank Order of Error Reduction Strategies 5
Image: Chart captioned "Strength of Interventions … Human Error: models and management. BMJ 2000;320:768-70. PMID: 10720363. … Selecting the best error-prevention "tools" for the job. 2006.
-
www.ahrq.gov/faqs/index.html?page=4
June 12, 2025 - Feedback & communication about error.
Frequency of events reported. … Nonpunitive response to error.
Organizational learning—continuous improvement. … Six of the survey dimensions (Communication Openness, Communication About Error, Organizational Learning … The dimensions in the medical office survey are:
Communication about error.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Anthony.pdf
January 01, 2005 - and Quality),
multidisciplinary teams have been assembled to identify and address the sources
of error … Advances in Patient Safety: Vol. 2
390
mistake and potential consequences of the error. … Error reduction as a systems problem. In:
Bogner MS, editor. Human error in medicine. … Human error: their causes and reduction.
In: Bogner MS, editor. Human error in medicine. … The use of failure mode effect
and criticality analysis in a medication error
subcommittee.
-
www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/postdischarge-doc.html
March 01, 2025 - _____________________ ___ Intentional nonadherence ___ Inadvertent nonadherence ___ System/provider error … _____________________ ___ Intentional nonadherence ___ Inadvertent nonadherence ___ System/provider error … _____________________ ___ Intentional nonadherence ___ Inadvertent nonadherence ___ System/provider error
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdiscalldoc.docx
June 02, 2025 - effects):
Medicine 1:
Problem:
Intentional nonadherence
Inadvertent nonadherence
System/provider error … back
Other:
Medicine 2:
Problem:
Intentional nonadherence
Inadvertent nonadherence
System/provider error … back
Other:
Medicine 3:
Problem:
Intentional nonadherence
Inadvertent nonadherence
System/provider error