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  1. cahps.ahrq.gov/news/blog/ahrqviews/hospice-care-ensure-quality.html
    December 01, 2022 - Home News Blog AHRQ Views For Hospice Care, a Pressing Need to Ensure … AHRQ Views: Blog posts from AHRQ leaders For Hospice Care, a Pressing Need to Ensure … We need to understand patient values for end-of-life care and ensure the quality of care they receive … originally created December 2022 Internet Citation: For Hospice Care, a Pressing Need to Ensure … https://www.ahrq.gov/news/blog/ahrqviews/hospice-care-ensure-quality.html  
  2. cahps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
    March 01, 2019 - More Effort Is Needed To Ensure Patients Understand Doctors' Instructions 1 MORE EFFORT IS NEEDED … TO ENSURE PATIENTS UNDERSTAND DOCTORS’ INSTRUCTIONS Did you know? … Federal programs are working to ensure that all Americans always receive health-literate care, including
  3. cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide6.html
    August 01, 2022 - Ensure Team Effectiveness . … Develop an infrastructure to ensure effective support program deployment. … To ensure optimal team performance, it is important to have an infrastructure in place to ensure second-victim … Ensure “ready access” support for clinicians in high-risk clinical areas and teams. … to ensure the program is fulfilling its intent. 
  4. cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/cus-teach-back-inpatient-medical-guide.pdf
    August 31, 2023 - Inpatient Medical Unit Video Objective To demonstrate the use of CUS and Teach-Back techniques to ensure … This technique was used to ensure the patient had clearly understood the instructions. … • Use the Teach-Back technique to ensure patient understanding; use interpreter resources when language
  5. cahps.ahrq.gov/news/blog/ahrqviews/hard-questions-about-telehealth.html
    June 01, 2021 - There is much to be learned about telehealth to ensure that its future applications improve quality and … but instead ask “How can we learn from the use of telehealth today to ensure care is better tomorrow? … As we recommit ourselves to addressing historical racism and advancing health equity, we must ensure … has the potential to increase access for people living in rural and frontier communities, and we must ensure … we must not rely on assumptions; it is time to ask challenging questions and create the evidence to ensure
  6. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepprocessmap.pdf
    July 25, 2012 - Ensure that interpreter is present for entire encounter Who? How? … Ensure that interpreter is fully informed and integrated into team Who? How? LEP
  7. cahps.ahrq.gov/teamstepps-program/curriculum/team/tools/index.html
    July 01, 2023 - To ensure that trainings reach all affected team members, it is essential to know which teams are targeted … Speaking in lay terms to ensure that patients and family caregivers understand the information being … Core Teams should be small enough to ensure situation monitoring, development of situation awareness, … Coordination functions, such as triaging emerging events and prioritizing decision making to ensure maximal … Manage and allocate resources effectively to ensure that team members have what they need to succeed.
  8. cahps.ahrq.gov/teamstepps/about-teamstepps/index.html
    June 01, 2019 - The key objective is to ensure opportunities exist to implement the tools and strategies taught, practice … Ensure leaders emphasize new skills. … The goal is for leaders to engage in activities that will ensure continuous involvement in teamwork. … It is useful to ensure that measurement of pretraining factors is parallel with post-training factors … The change team should determine when organizational needs have changed and ensure the sustainment plan
  9. cahps.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
    December 01, 2012 - As part of their administrative duties, nurse managers can ensure the unit has the resources it needs … When hiring staff, nurse managers ensure the unit's staffing needs are met in the most economical way … Customer Focus Say: Nurse managers ensure the care delivered on their unit is customer focused. … By engaging these customers, nurse managers ensure the unit is able to deliver the highest quality of … Staffing costs Nurse managers ensure staffing costs remain within the budgeted amounts.
  10. cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/teamstepps-pocket-guide.pdf
    May 01, 2023 - Communication Page 6 Closed-Loop Communication Using verbal feedback to ensure that messages … Monitoring and Modifying the Plan y Huddle—Ad hoc meeting to ensure continual progression of care … team outcome): Results from each team member maintaining situation awareness and communicating to ensure … that could alter the plan of care Uses STAR to prevent skill-based errors Fosters communication to ensure … that could alter the plan of care Uses STAR to prevent skill-based errors Fosters communication to ensure
  11. cahps.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
    January 01, 2020 - Structure Identification of the components of a multi-team system that must work together effectively to ensure … Nurse: “BP is 96/62” 11 Communication Check-Back Using closed-loop communication to ensure that … Sender double-checks to ensure that the message was received Example: Doctor: “Give 25 mg Benadryl … behaviors Situation Monitoring Monitors the state of the patient Monitors fellow team members to ensure … toward the goal and identifies changes that could alter the care plan Fosters communication to ensure
  12. cahps.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/eeo-complaints-process-memo-0224.pdf
    March 27, 2023 - Such efforts will ensure the integrity of our mission at AHRQ by affording our highly talented employees … Harassment As the Director of AHRQ, I have made it my priority to ensure that AHRQ employees, contract … The official who receives such harassment claims will ensure the confidentiality of the individual making … Supervisors and managers bear a special responsibility to ensure that the work environment is free from
  13. cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-team-performance-tool.pdf
    May 31, 2023 - Monitors fellow team members to ensure safety and prevent errors c. … Fosters communication to ensure that team members have a shared mental model Comments: Overall Rating
  14. cahps.ahrq.gov/news/blog/ahrqviews/investing-in-primary-care.html
    July 01, 2021 - Home News Blog AHRQ Views Investing in Primary Care to Ensure … Events AHRQ Views: Blog posts from AHRQ leaders Investing in Primary Care to Ensure … 2021 Page originally created July 2021 Internet Citation: Investing in Primary Care to Ensure
  15. cahps.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
    January 01, 2020 - Nurse:           "BP is 96/62" Check-Back Using closed-loop communication to ensure that information … Sender double-checks to ensure that the message was received. … statement is ignored: It is your responsibility to assertively voice concern at least two times to ensure … Monitors fellow team members to ensure safety and prevent errors. … Fosters communication to ensure a shared mental model.
  16. cahps.ahrq.gov/funding/process/review/index.html
    April 01, 2015 - Process Grant applications submitted to AHRQ are evaluated by the AHRQ peer review process to ensure … Agency for Healthcare Research and Quality (AHRQ) will be evaluated by AHRQ peer review process to ensure
  17. Puh-Impsteps (doc file)

    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/pruhealing/puh-impsteps.docx
    January 19, 2017 - On-Time program is to incorporate the On-Time reports into day-to-day prevention activities and to ensure … The team discusses residents populated on the report to ensure that data on the report agree with staff … , the champion decides on role changes for staff to ensure the report is used at designated meetings … the QI staff, who may be assigned to conduct periodic monitoring of implementation strategies that ensure … Report/Meeting Strategies 2nd month Pilot All Report/Meeting Strategies in One Unit 2nd month Ensure
  18. Scenario 1 (pdf file)

    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/tmpot.pdf
    February 28, 2014 - Monitors fellow team members to ensure safety and prevent errors c. … Fosters communication to ensure that team members have a shared mental model Comments: Overall Rating
  19. cahps.ahrq.gov/sites/default/files/wysiwyg/action-alliance/CMS-Aug-23-board-session.pdf
    August 22, 2023 - The hospital’s governing body must ensure that the program reflects the complexity of the organization … The board oversight of contract employees to ensure they have/are part of QAPI efforts where appropriate … Board evaluates management’s summary of incident reporting trends and timeliness to ensure transparency … Board evaluates senior leaders’ summary of metrics to ensure physician and staff ability to care for … and inform the board of their operational approach to quality, improvement and performance and to ensure
  20. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module4/mod4-event-checklist.pdf
    April 01, 2016 - How to use this tool: Use the checklist to ensure that appropriate action is taken following an adverse … Assess and Inform ■ Ensure the patient is stable, and provide emotional support to the patient/family … ■ Monitor changes to ensure results.

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