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www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/vu_physician_patient_harms.pdf
September 18, 2014 - Understanding Physicians' and Patients' Views of Harms and Clinical Preventive Services
Research Centers for Excellence
in Clinical Preventive Services
Working to get the right services, to the right people, at the right time
Understanding Physicians’ and Patients’ Views
of Harms and Clini…
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psnet.ahrq.gov/issue/primary-care-physicians-willingness-disclose-oncology-errors-involving-multiple-providers
July 28, 2014 - Study
Primary care physicians' willingness to disclose oncology errors involving multiple providers to patients.
Citation Text:
Mazor KM, Roblin DW, Greene SM, et al. Primary care physicians' willingness to disclose oncology errors involving multiple providers to patients. BMJ Qual Saf. …
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/139-nv-hap-prevention-essential-one-pager.docx
October 01, 2024 - NV-HAP Prevention Essential Practices1-4
Practice routine oral care.4,5-8
Staphylococcus aureus is a common pathogen in dental plaque.
Conduct an individualized assessment and plan for each patient considering their ability to perform self-care independently.
At minimum, the oral care regimen should include: toothbrus…
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/150-cusp-tip-sheet-celebrating-success.docx
October 01, 2024 - AHRQ Safety Program for MRSA Prevention
CUSP Tip Sheet:
Celebrating Success and Spreading MRSA Prevention Beyond the Unit
ICU & Non-ICU
Purpose
Recognizing success, large and small, both early on and long term is important to sustainability. Communicating success can help frontline personnel have the courage to speak …
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/107-cusp-psychological-safety.pptx
October 01, 2024 - AHRQ Safety Program for MRSA Prevention
AHRQ Safety Program for MRSA Prevention
CUSP Program: Psychological Safety
ICU & Non-ICU
AHRQ Pub. No. 25-0007
October 2024
AHRQ Safety Program for MRSA Prevention | ICU & Non-ICU
CUSP Psychological Safety
1
Educational Objectives
Define psychological safety
Explain the impo…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-staff-procedure.pdf
January 17, 2017 - Medication Management: Procedure: Engaging Your Patient To Create a Medication List
Guide to Patient and Family
Engagement in Primary Care
Prepare a complete and accurate medication list with your patient.
1. Thank the patient for bringing in the medications.
2. Use the word “medicine” instead of medication when…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/graham-bouldin.pdf
April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores
Health Share of Oregon
CAHPS Improvement Story
“Strategies for Improving CAHPS Health Plan Survey Scores”
A Webcast Presented by the AHRQ CAHPS User Network
April 13, 2016
12:00 – 1:00 pm ET
Context
• Health Share of Oregon was created in 2012
• 24…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/stroud-0914slides.pdf
January 01, 2014 - Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture
25
25
Carolinas HealthCare System
AHRQ Patient Safety Culture Survey
Juanita Stroud
Patient Safety Director
26
26
Carolinas HealthCare System
• One of the nation’s largest public, not-for-profit
healthcare systems
• Prov…
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/respiratory-one-pager.pdf
September 01, 2022 - Upper Respiratory Tract Infection: The Common Cold
Diagnosis
• Upper respiratory tract infections or “the common cold” are caused by viruses and present with symptoms
such as rhinorrhea, sneezing, sinus congestion, sore throat, cough, low-grade fever, headache, and
fatigue.
• The common cold occurs …
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-selfpaced-roadmap.pdf
February 01, 2022 - TeamSTEPPS Diagnostic Improvement: Self-Paced Learner's Roadmap
Self-Paced Learner’s Roadmap:
TeamSTEPPS® for Diagnosis Improvement
Become familiar with
foundational concepts
Prime your thinking
Step 1: Prepare
The Self-Paced Learner’s Roadmap is designed to guide individuals who choose to complete
the TeamST…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/workflow-analysis-qi.pdf
February 01, 2005 - Workflow
Workflow
Ann Lefebvre MSW, CPHQ
Associate Director, NC AHEC
North Carolina Area Health Education Centers
North Carolina Area Health Education Centers
“Every system is perfectly designed to get the
results that it gets.”
Paul Batalden, MD
North Carolina Area Health Education CentersNorth Carolina…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Final-DX-Safety-items-12-15-2022.docx
January 01, 2022 - SOPS® Diagnostic Safety Supplemental Item Set for the SOPS Medical Office Survey
SOPS® Diagnostic Safety Supplemental Item Set for the SOPS Medical Office Survey
Language: English
Purpose: This supplemental item set was designed for use with the core SOPS® Medical Office Survey to help medical offices assess the exte…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Final-DX-Safety-items-2022-1215-ENGLISH-508.pdf
January 01, 2022 - SOPS® Diagnostic Safety Supplemental Item Set for the SOPS Medical Office Survey
1
SOPS® Diagnostic Safety Supplemental
Item Set for the SOPS Medical Office
Survey
Language: English
Purpose: This supplemental item set was designed for use with the core SOPS® Medical Office Survey to help
medical offices asse…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/patient-family-engagement-ed.pptx
September 01, 2014 - PowerPoint Presentation
Patient and Family Engagement in the ED
Sue Collier, RN, MSN, FABC
Clinical Content Development Lead
Health Research & Education Trust
American Hospital Association
1
1
Learning Objectives
Define patient and family engagement.
Describe examples of engaging patients and familie…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/kenzie_pneumococcal_vaccine.pdf
January 01, 2011 - Understanding and Addressing High Rates of Refusal of Pneumococcal Vaccination Among African-Americans
Research Centers for Excellence
in Clinical Preventive Services
Working to get the right services, to the right people, at the right time
Understanding and Addres…
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www.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
February 01, 2023 - Major Hospital Quality Measurement Sets
The list of valid and reliable indicators of inpatient quality of care continues to grow and evolve as measures are refined, introduced, and retired. The National Quality Forum has endorsed nearly 200 measures in the inpatient setting , many of which are used for public …
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www.ahrq.gov/nursing-home/materials/vaccination/index.html
September 01, 2023 - COVID-19 Vaccination
Vaccines are the best tool we have to prevent people from getting seriously ill and being hospitalized from COVID-19. Following are resources to help nursing homes effectively communicate about vaccines, implement a vaccination program, and track vaccinations of residents and staff.
…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/beprepared-training-final508.pdf
April 10, 2018 - Be Prepared To Be Engaged: How To Use the Training Toolkit
Be Engaged
How To Use the Training Toolkit
Be Prepared to Be Engaged: Training
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Be Prepared To
Be Engaged
How To Use the Training Toolkit
What is the Be Prep…
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/mastateataglance.pdf
March 01, 2012 - Massachusetts State at a Glance
…
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www.ahrq.gov/ncepcr/research-transform-primary-care/transform/profile/rittenhouse.html
October 01, 2015 - Transforming Primary Care Practice: Lessons From the New Orleans Safety Net
Principal Investigator: Diane Rittenhouse, MD
Institution: University of California, San Francisco
AHRQ Grant Number: R18 HS019139
Number and Type of Practices
This project included five primary care safet…