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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
February 19, 2014 - TeamSTEPPS Module 6: Mutual Support (Instructor Guide)
MUTUAL SUPPORT
SUBSECTIONS
• Task Assistance
• Feedback
• Advocacy and Assertion:
Assertive Statement, Two-
Challenge Rule, CUS
• Conflict Resolution: DESC
Script
TIME: 50 minutes
Slide
Content Page # Approx. Time
1…
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www.cahps.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
July 01, 2023 - Skip to main content
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
January 01, 2019 - Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report
Community Pharmacy Survey on Patient Safety
Culture: 2019 User Database Report
Part II
Appendix A—Overall Results by Community
Pharmacy Characteristics
Appendix B—Overall Results by Respondent
Characteristics
Prepared for:
Agency fo…
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/perinatal/chipra-mc4-fullreport.pdf
July 01, 2016 - Women should
be encouraged to enter pregnancy with a body mass index (BMI) <30 kg/m2, and ideally <25
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/using-health-it-to-support-qi.pdf
March 01, 2015 - Recommendations and Conclusions
Recent health care policies and incentives have encouraged primary care
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-135-fullreport.pdf
February 01, 2017 - Timeliness of Antibiotic Prophylaxis for Children With Sickle Cell Disease
Timeliness of Antibiotic Prophylaxis for Children
with Sickle Cell Disease
Section 1. Basic Measure Information
1.A. Measure Name
Timeliness of Antibiotic Prophylaxis for Children with Sickle Cell Disease
1.B. Measure Number
0135
…
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care
Implementing the New CAHPS Protocol for
Obtaining Patient Comments About Their Care
October 2018 Webcast
Speakers
Caren Ginsberg, PhD, Director, CAHPS Division, Center for Quality Improvement and Patient Safety,
Agency for H…
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
December 01, 2017 - Improving Your Laboratory Testing Process Toolkit
c
IMPROVING YOUR LABORATORY
TESTING PROCESS
A Step-by-Step Guide for Rapid- Cycle Patient Safety and Quality Improvement
Agency for Healthcare Research and Quality
Advancing Excellence in Health Care www.ahrq.gov
PATIENT
SAFETY
IMPROVING
YOUR …
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/preventive/chipra-202-fullreport.pdf
January 01, 2014 - This goal of universal surveillance and screening is encouraged and expected, not only in
medical homes
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-facilitator-guide.docx
May 01, 2017 - AHRQ Safety Program for Perinatal Care
Learn About the Comprehensive Unit-Based Safety Program for Perinatal Safety
Learn About the Comprehensive Unit-Based Safety Program for Perinatal Safety
SAY:
This module introduces the comprehensive unit-based safety program, also called CUSP, that we will use as the foundation …
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
January 01, 2017 - Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol
QUESTIONS & ANSWERS
The CAHPS Patient Narrative Elicitation Protocol:
A Scientific Approach to Collecting Comments on Experiences of Care
Narratives from patients about their health care experiences can provide a valuable complement to
standar…
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.pdf
January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 1)
Guide to Patient and Family Engagement :: 1
IDEAL Discharge Planning Overview, Process, and Checklist
Evidence for engaging patients
and families in discharge planning
Nearly 20 percent of patients experience an adverse
event within 30 days of discharge.1,2 R…
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.docx
January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 1)
IDEAL Discharge Planning Overview, Process, and Checklist
Strategy 4: IDEAL Discharge Planning (Tool 1)
[Type text] [Type text] [Type text]
Strategy 4: IDEAL Discharge Planning (Tool 1)
Guide to Patient and Family Engagement :: 2
Guide to Patient and Family Engagement :…
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www.cahps.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
January 01, 2020 - Skip to main content
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www.cahps.ahrq.gov/policymakers/chipra/overview/background/next-steps.html
December 01, 2009 - States are also encouraged to experiment with and evaluate the core measure set using funds for the CMS
-
www.cahps.ahrq.gov/news/newsroom/case-studies/index.html?page=7
January 01, 2016 - Skip to main content
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/lhs/lhs_case_studies_bsw.pdf
April 01, 2019 - Baylor Scott & White Health: Building a Foundation for Continuous Improvement
Baylor Scott & White Health: Building a Foundation for
Continuous Improvement
The Agency for Healthcare Research and Quality (AHRQ) has developed a series of case studies
to help health system chief executive officers and other C-sui…
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www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-slides.html
July 01, 2023 - Skip to main content
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www.cahps.ahrq.gov/ncepcr/tools/case-studies/fillmore.html
April 01, 2022 - Skip to main content
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-0232-fullreport.pdf
February 01, 2020 - Hypertension Screening for Children Who Are Overweight or Obese: Report
1
Hypertension Screening for Children Who Are
Overweight or Obese
Section 1. Basic Measure Information
1.A. Measure Name
Hypertension Screening for Children Who Are Overweight or Obese
1.B. Measure Number
0232
1.C. Measure Description
P…