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teamstepps.ahrq.gov/hai/cusp/videos/index.html
September 01, 2019 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/26-patient-education-guide.docx
June 01, 2023 - Guide to Using the Improving Surgical Care and Recovery Patient Education BookletsAHRQ Safety Program for Improving
Surgical Care and Recovery
Purpose of Booklets
The booklets were developed for patients and caregivers to engage and prepare them for surgery and recovery in the hospital and at home. Patients and careg…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/burnout-in-primary-care.pdf
February 01, 2023 - Burnout in Primary Care: Assessing and Addressing it in Your Practice
1
NATIONAL CENTER
FOR EXCELLENCE IN
PRIMARY CARE RESEARCH
BURNOUT IN
PRIMARY CARE
ASSESSING AND ADDRESSING
IT IN YOUR PRACTICE
Burnout is a serious and growing problem in primary care practices.
Burnout is a workplace-based condition where p…
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teamstepps.ahrq.gov/questions/resources/index.html
November 01, 2020 - Skip to main content
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teamstepps.ahrq.gov/hai/cusp/modules/nursing/index.html
July 01, 2018 - Skip to main content
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teamstepps.ahrq.gov/teamstepps/events/webinars/feb-2017.html
February 01, 2017 - Written questions are encouraged throughout the presentation and will be answered during the Q&A session
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teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6i-shared-decisionmaking.html
April 01, 2023 - Skip to main content
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teamstepps.ahrq.gov/research/findings/studies/index.html
January 01, 2024 - Participants were encouraged to complete the web survey, but were provided the option of responding by … Response was encouraged through a multimode contact strategy, including text messages, emails, and/or
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-2.html
September 01, 2020 - Step 3: A ssess your patient's values and preferences
___ I encouraged my patient to talk about what
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
November 02, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 6: Strategies for Improving Patient Experience with
Ambulatory Care
6.P. Service Recovery Programs
Visit the A…
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teamstepps.ahrq.gov/patient-safety/patients-families/engagingfamilies/index.html
March 01, 2023 - Skip to main content
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teamstepps.ahrq.gov/evidencenow/projects/heart-health/evidence/blood-pressure.html
March 01, 2021 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
January 01, 2017 - details about “please explain what happened, how it happened, and how it felt to you”, because
that encouraged
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
April 30, 2013 - the patient is able to define who their family is and that these
members of the health care team are encouraged
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - Engage patients, families,
friends
X percent of patients will report they were encouraged to ask questions
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
January 01, 2023 - carefully to child
Nurses explained things to child in a way
That was easy to understand
Nurses encouraged … carefully to child
Doctors explained things to child in a way
That was easy to understand
Doctors encouraged
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
January 01, 2017 - CAHPS Elicitation Protocol Webcast
Collection of Statewide Patient
Comments in Massachusetts
Barbra G. Rabson, President and CEO
Massachusetts Health Quality Partners
January 26, 2017
© MHQP 2017 45
MHQP Background and Governance
Established in 1995, MHQP is a non-profit regional health improvement
collabor…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/spread/spreadnotes.docx
August 28, 2012 - Organizations are encouraged to add components to address their needs and revisit the plan throughout
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teamstepps.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html
May 01, 2020 - Skip to main content
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teamstepps.ahrq.gov/patient-safety/reports/safer-together.html
November 01, 2022 - Skip to main content
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