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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/motzslides.pdf
May 12, 2014 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
© Aurora Health Care, Inc. © Aurora Health Care, Inc.
Pharmacy Survey on Patient Safety Culture
Jim Motz, R.Ph.
Specialty Pharmacy Program Manager
Aurora Pharmacy, Inc.
© Aurora Health Care, Inc.
Aurora Pharmacies Overview
• Integrated health sys…
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html
April 01, 2018 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/practiceimprovement/delivery-initiative/casalino/paper/idkeydsrapc.html
February 01, 2014 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nursing-home/mental-health-and-emotional-wellbeing.pdf
March 01, 2022 - Best Practices for Promoting Mental Health and Emotional Well-Being Among Nursing Home Staff
Best Practices for Promoting Mental Health and
Emotional Well-Being Among Nursing Home Staff
Nursing home staff routinely face stressful and emotionally draining working co…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T2-Talking_with_Residents_Family_Members_checklist_version_Final.pdf
October 01, 2016 - Nursing Home
Antimicrobial Stewardship Guide
Educate & Engage Residents, Family
Toolkit To Educate and Engage Residents and Family Members
Tool 2. Talking With Residents’ Family Members—short checklist version
What are antibiotics?
• Antibiotics are medicines that fight infections caused by bacteria. Antibiot…
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/fall-prevention/toolkit/fall-knowledge-test.html
January 01, 2013 - Encouraged to mobilize with assistance.
Assisted with transfers.
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ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/implement/pre.html
December 01, 2023 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool3e.html
March 01, 2024 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/health-literacy/patient-education/index.html
January 01, 2024 - Skip to main content
An official website of the Department of Health and Human Services
Careers
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Goeschel_24.pdf
January 01, 2008 - changing
perspectives, and developing new behaviors.10 Within the context of the KICU collaborative, we
encouraged … Teams were encouraged to share data showing the gap between the project goals and the unit’s
current … We also encouraged local teams to provide monthly project updates to their senior
leaders.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-november2016.pdf
January 01, 2016 - Written questions are encouraged throughout the
presentation and will be answered during the Q&A
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-august2015.pptx
January 01, 2015 - Through your computer
A Q&A session will be held at the end of the presentation
Written questions are encouraged
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6c.pdf
March 01, 2017 - While consumers and
some clinicians have encouraged the adoption of transparent health records, skeptics
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ce.effectivehealthcare.ahrq.gov/news/newsroom/case-studies/ktcquips99.html
October 01, 2014 - Skip to main content
An official website of the Department of Health and Human Services
Careers
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/resources/infotransMOSOPS.pdf
January 01, 2010 - Staff are encouraged to express alternative viewpoints in this office. … (negatively worded) (More about this
item: Staff are not encouraged to tell other staff or providers
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Harney_89.pdf
May 01, 2007 - The screening service encouraged the use of this template and provided
education to prescribers. … Although the use of the enoxaparin template was encouraged by our
service, it was not mandatory.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module8/ts2-0ltc_module8_ig_chmgmt.pdf
June 09, 2017 - Change Management (Instructor Guide)
CHANGE MANAGEMENT: HOW TO
ACHIEVE A CULTURE OF SAFETY
SUBSECTIONS
• Eight Steps of Change
• Errors Common in
Organizational Change
• Culture Change Comes Last,
Not First
• Change Strate…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/onboarding/onboarding_data_into_action.pptx
December 01, 2017 - Presentation: Turning Data Into Action
Turning Data Into Action:
Using HSOPS and SSI Data as
Part of a Meaningful Change
AHRQ Safety Program for Surgery
Onboarding
AHRQ Pub No. 16(18)-0004-15-EF
December 2017
SAY:
In this module, you’ll learn about using data as part of your team’s improvement efforts.
1
USING SAF…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-lee.pdf
May 13, 2019 - Creative Strategies to Improve Patient Care Experience - Part 4 Lee
What Is A Creative Idea?
Creative idea: An idea that is novel and useful
Creative
Improvement
Ideas
Process
Improvement
Promoting efficiency
by tweaking existing
routines
Patient Engagement
Enhancing patient
partnership by
knowing…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-hays-slides.pdf
October 01, 2017 - CAHPS® Moving Forward: Innovations in Tools and Research Webcast
Advancing the Science of Patient Experience
Assessment
Ron Hays, Ph.D.
University Of California – Los Angeles and RAND Health Program
www.ahrq.gov/cahps
CAHPS Family of Surveys
Facility Surveys
Hospital (HCAHPS)
In-Center Hemodialysis
Nursing Hom…