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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
June 02, 2025 - Yield
• Communication
► Listening
► Explaining
► Providing timely information
• Relationships
► Emotional … Efficiency/timing
• Hospital environment
► Physical surroundings
► Meals/food
• Parent and child factors
► Emotional … : Yield
• Communication
► Listening
► Explaining
► Providing timely information
• Relationships
► Emotional … Efficiency/timing
• Hospital environment
► Physical surroundings
► Meals/food
• Parent and child factors
► Emotional
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psnet.ahrq.gov/node/43832/psn-pdf
January 14, 2015 - This commentary focuses on physicians as second victims and how mistakes influence their emotional
health … suffering-silence-qualitative-study-second-victims-adverse-events
https://psnet.ahrq.gov/issue/medical-error-second-victim
https://psnet.ahrq.gov/issue/emotional-impact-medical-error-involvement-physicians-call-leadership-and-organisational … https://psnet.ahrq.gov/issue/emotional-impact-medical-error-involvement-physicians-call-leadership-and-organisational
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www.ahrq.gov/cahps/quality-improvement/research/index.html
March 01, 2025 - Research Team : RAND Assessing and improving the emotional experience of patient care in the hospital … The availability of emotional support to patients and their families. … How emotional traumas might have been more affectively addressed by hospital staff. … , and emotional support? … Does a resulting intervention improve the emotional experience of care?
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psnet.ahrq.gov/issue/key-factors-effective-implementation-healthcare-workers-support-interventions-after-patient
September 27, 2023 - Many clinicians experience emotional and/or psychological distress after involvement in an adverse … victim phenomenon after a clinical error: the design and evaluation of a website to reduce caregivers' emotional … July 24, 2024
Rapid expansion of the Healing Emotional Lives of Peers program during
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psnet.ahrq.gov/issue/perceptions-institutional-support-second-victims-are-associated-safety-culture-and-workforce
February 01, 2023 - also found that perceived institutional support was associated with a better safety culture and lower emotional … January 21, 2019
Emotional exhaustion among US health care workers before and during … July 24, 2024
Rapid expansion of the Healing Emotional Lives of Peers program during
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www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/learning-modules/feeling-stressed-flyer.pdf
November 01, 2021 - Increased heart rate
• Clenched teeth
• Upset stomach
• Headache
• Shoulders “at your ears”
Behavioral and Emotional … walk or stretch during a break.
• Talk to someone privately at work or away from work.
• Visit the Emotional
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digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/margalit-rs-et-al-2006
January 01, 2006 - gaze were inhibition of physician engagement in psychosocial question asking (r = -.39, p < .02) and emotional … Gazing at the monitor was inversely related to physician engagement in psychosocial questioning and emotional … responsiveness and to patient limited socio-emotional and psychosocial exchange during the visit. … Screen gaze appears particularly disruptive to psychosocial inquiry and emotional responsiveness, suggesting … associated with diminished levels of medical dialogue overall, and particularly psychosocial and socio-emotional
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www.uspreventiveservicestaskforce.org/uspstf/document/final-research-plan/child-maltreatment-primary-care-interventions-november-2018
August 18, 2016 - The World Health Organization defines child maltreatment as including "all forms of physical and/or emotional … interventions to prevent child maltreatment reduce exposure to abuse or neglect; improve behavioral, emotional … abuse perpetrated by a parent or caregiver against a child
Physical (e.g., failure to thrive), emotional … high specificity for abuse
Visits to the emergency department
Hospitalizations
Behavioral, emotional … Decreased externalizing behaviors (disruptive, aggressive, or delinquent behavior)
Healthy social-emotional
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psnet.ahrq.gov/issue/use-revised-second-victim-experience-and-support-tool-examine-second-victim-experiences
November 03, 2021 - Nearly three-quarters reported that short staffing played a role in their emotional distress , and half … May 19, 2021
Rapid expansion of the Healing Emotional Lives of Peers program during COVID … 2014
View More
Related Resources
Rapid expansion of the Healing Emotional
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psnet.ahrq.gov/issue/support-healthcare-professionals-after-surgical-patient-safety-incidents-qualitative
June 15, 2022 - Clinicians involved in a medical error may experience emotional distress, shame, and self-doubt. … support from their peers after a patient safety incident, but highlighted a lack of institutional-level emotional … January 22, 2014
The relationship of the emotional climate of work and threat to patient
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psnet.ahrq.gov/node/40254/psn-pdf
September 19, 2016 - coined the term "second victim" to describe clinicians who commit errors, acknowledging the
significant emotional … Subsequent research has
shown that involvement in an error adversely affects providers' emotional health … https://psnet.ahrq.gov/issue/medical-error-second-victim
https://psnet.ahrq.gov/issue/emotional-impact-medical-errors-practicing-physicians-united-states-and-canada
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psnet.ahrq.gov/node/38144/psn-pdf
October 15, 2008 - do-faculty-and-resident-physicians-discuss-their-medical-errors
Physicians who commit medical errors experience significant emotional … In
order to provide emotional support for physicians, one hospital has implemented a peer support program … /issue/do-faculty-and-resident-physicians-discuss-their-medical-errors
https://psnet.ahrq.gov/issue/emotional-impact-medical-errors-practicing-physicians-united-states-and-canada
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psnet.ahrq.gov/issue/prevalence-second-victim-syndrome-and-emotional-distress-pediatric-intensive-care-providers
April 24, 2018 - Study
The prevalence of second victim syndrome and emotional distress in pediatric … The prevalence of second victim syndrome and emotional distress in pediatric intensive care providers … The prevalence of second victim syndrome and emotional distress in pediatric intensive care providers
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psnet.ahrq.gov/issue/brave-men-and-emotional-women-theory-guided-literature-review-gender-bias-health-care-and
June 09, 2021 - Review
Classic
“Brave men” and “emotional women”: a theory-guided … “Brave men” and “emotional women”: a theory-guided literature review on gender bias in health care and … “Brave men” and “emotional women”: a theory-guided literature review on gender bias in health care and
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effectivehealthcare.ahrq.gov/sites/default/files/pdf/methods-guidance-tests-outcomes_methods.pdf
July 01, 2012 - Emotional, social, cognitive, or behavioral effects. … Emotional, social, cognitive, or behavioral effects. … The results of testing could indeed have emotional or behavioral
consequences. … Emotional, social, cognitive, or behavioral effects. … Emotional effects in response to the results of testing are possible;
emotional effects could even be
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www.ahrq.gov/nursing-home/resources/search.html?page=4
January 01, 2022 - Emotional and Organizational Support for Staff Learning Module Series This series of three learning modules … Emotional Well-Being and Coping During COVID-19 The University of California, San Francisco Weill Institute … Emotional Wellness Toolkit This toolkit provides a checklist on how to improve emotional wellness in
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psnet.ahrq.gov/issue/how-house-officers-cope-their-mistakes
June 26, 2015 - cope with their medical mistakes and how different coping strategies lead to changes in practice or emotional … their actions are more likely to make constructive changes in their practice but experience greater emotional … October 14, 2020
Supporting the emotional well-being of health care workers during the
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psnet.ahrq.gov/issue/medical-error-second-victim
March 23, 2011 - coined the term "second victim" to describe clinicians who commit errors, acknowledging the significant emotional … Subsequent research has shown that involvement in an error adversely affects providers' emotional health … June 16, 2021
Attending to the emotional well-being of the health care workforce in a
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist5.html
August 01, 2022 - Affirm that the first priority is to take care of the patient and meet their health care, social, and emotional … Anticipate the patient's emotional response, and plan how you will respond empathically.
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psnet.ahrq.gov/node/41225/psn-pdf
March 29, 2012 - second victim" was coined to describe clinicians who are involved in medical errors,
acknowledging the emotional … better programs that support providers at the
time of the event and thereafter to help manage the emotional … impact-perioperative-catastrophes-anesthesiologists-results-national-survey
https://psnet.ahrq.gov/issue/medical-error-second-victim
https://psnet.ahrq.gov/issue/emotional-impact-medical-errors-practicing-physicians-united-states-and-canada