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www.ahrq.gov/news/blog/ahrqviews/hospice-care-ensure-quality.html
December 01, 2022 - including their expectations at the end of life, desired caregiver outcomes, advanced care planning, or emotional … However, the emotional toll that end-of-life care takes on staff makes these issues more acute and begs
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module4/mod4-event-checklist.pdf
April 01, 2016 - Assess and Inform
■ Ensure the patient is stable, and provide emotional support to the patient/family … Activate Care for the Caregiver program and provide emotional support for
caregivers and staff.
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www.ahrq.gov/coronavirus/practice-improvement.html
July 01, 2022 - Control and Prevention in Nursing Homes (PDF, 1 MB)
Best Practices for Promoting Mental Health and Emotional … Well-Being Among Nursing Home Staff (PDF, 1 MB)
Best Practices for Promoting Emotional Well-Being
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www.ahrq.gov/prevention/clinician/ahrq-works/burnout/index.html
November 01, 2023 - The health care environment—with its packed work days, demanding pace, time pressures, and emotional … Burnout is a long-term stress reaction marked by emotional exhaustion, depersonalization, and a lack
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
April 01, 2016 - Demonstrate patience during stressful situations
■ Demonstrate tact and diplomacy
■ Demonstrate emotional … Expressive (or Emotional) Responses
Expressive messages are not conceptive messages. … Because of the difficulty and emotional intensity of the situation, the message avoids the main point … In a disclosure situation, most aspects of these messages involve managing the emotional response of … Emotional support skills. In: Greene JO, Burleson BR, eds.
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www.ahrq.gov/news/newsletters/e-newsletter/793.html
December 01, 2021 - AHRQ Releases Emotional Support Learning Modules for Nursing Home Staff . … AHRQ Releases Emotional Support Learning Modules for Nursing Home Staff
AHRQ has released new modules
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps_webinar_012017.pptx
January 01, 2017 - TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Brain Based Learning Strategies
Loss Aversion—Avoiding Emotional … Strategies
27
Page ‹#›
Take Home Point—Remove De-motivators and Frame Positively
Avoid Loss Aversion and Emotional … Memory is centered on the details of personal experience (sensory and emotional experiences)
Context … Strategies
Error Management Theory
Learning Strategy that promises to improve long term retention, emotional
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www.ahrq.gov/nursing-home/resources/search.html?page=11
January 01, 2022 - Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional … Supporting Nursing Home Residents' Emotional Health This learning module will help you recognize when
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www.ahrq.gov/nursing-home/resources/search.html?page=5
January 01, 2022 - Fostering Emotional Wellbeing Among Team Members This "QuickCast" explains why a comprehensive systems … approach to supporting the emotional wellbeing of all members of an organization is so important.
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www.ahrq.gov/es/nursing-home/resources/search.html?page=11
January 01, 2022 - Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional … Supporting Nursing Home Residents' Emotional Health This learning module will help you recognize when
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www.ahrq.gov/es/nursing-home/resources/search.html?page=5
January 01, 2022 - Fostering Emotional Wellbeing Among Team Members This "QuickCast" explains why a comprehensive systems … approach to supporting the emotional wellbeing of all members of an organization is so important.
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www.ahrq.gov/sites/default/files/2024-07/liebman-hyman-report.pdf
January 01, 2024 - mediation following an error, and ways to help physicians and other
healthcare providers handle their emotional … the value of an apology after an adverse event or medical error; that institutions provide
better emotional … and Settlement (Massachusetts and Missouri)
Table 11- Tia Powell, MD, and Jane Honoroff, CSW, MSW, Emotional
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/sheridan_screening_overuse.pdf
January 01, 2014 - Harms fall into different categories
such as physical, emotional/psychological, and costs:
Physical … Emotional/Psychological Costs
Injury from screening
or follow-up testing
Injury from potentially
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www.ahrq.gov/chain/patient-tools/medicine-safety/mental-health-problems-foster-children.html
March 01, 2017 - Note: Psychotropic medicines (medicines for mental or emotional conditions) affect the ways in which … Because of the emotional and mental stress that foster children often experience, it is an especially … complete health history, if you have this information
Your child's history of trauma (physical and emotional
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/module1-overview.pptx
May 19, 2016 - CANDOR events involve unexpected harm (physical, emotional, financial) to a patient. … The unexpected harm can be physical, emotional, or financial. … notifying the CANDOR Communication Lead that a CANDOR event has been identified and providing immediate emotional … responsible for assessing the needs of caregivers involved in the harm event and providing initial emotional
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www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/desc.html
July 01, 2023 - behaviors that are putting the well-being of patients or other team members or staff at risk of physical or emotional
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www.ahrq.gov/workingforquality/events/webinar-better-care-healthier-communities.html
November 01, 2016 - James Venza will then spotlight the Lourie Center for Children's Social and Emotional Wellness, a National … James Venza about the Lourie Center for Children's Social and Emotional Wellness, who will discuss care … The National Quality Strategy in Action: The Lourie Center for Children's Social and Emotional Wellness … James Venza, who serves as the Senior Director of the Lourie Center for Children's Social and Emotional … Looking at key attachment-based measures of emotional availability and caregiver insightfulness, within
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www.ahrq.gov/policymakers/chipra/overview/background/next-steps2.html
December 01, 2009 - weight assessment documentation, use of standardized screening tools for potential delays in social and emotional … Screening using standardized screening tools for potential delays in social and emotional development … Evidence is scarce that screening for social or emotional problems in young children leads to better … However, well-done surveys have shown that parents are eager to discuss their child's social and emotional … strategies for the delivery of developmental services to young children at risk for or with social or emotional
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-j.pdf
July 01, 2017 - Second,
they can offer access to the kinds of educational, behavioral, and emotional resources
and … who have chronic health problems by teaching them how to do a better job of
self-care, providing emotional
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptx
January 01, 2014 - Emotional first aid
Empathy and compassion
Recognition and validation of emotions
Nonabandonment
Accountability … only patients’ and families’ emotions at the time, but also the caregivers’ emotions, and to provide emotional … Emotional tone differs from initial disclosure.