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teamstepps.ahrq.gov/evidencenow/projects/heart-health/evidence/blood-pressure.html
March 01, 2021 - family members or friends of people with high blood pressure contains advice on communication, providing emotional … family members or friends of people with high blood pressure contains advice on communication, providing emotional
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teamstepps.ahrq.gov/cahps/about-cahps/cahps-program/cahps-VI.html
July 01, 2023 - Assessing and improving the emotional experience of patient care in the hospital setting.
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teamstepps.ahrq.gov/prevention/clinician/index.html
July 01, 2018 - Burnout
The health care environment—with its packed work days, demanding pace, time pressures, and emotional
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teamstepps.ahrq.gov/teamstepps-program/curriculum/mutual/tools/desc.html
July 01, 2023 - behaviors that are putting the well-being of patients or other team members or staff at risk of physical or emotional
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teamstepps.ahrq.gov/patient-safety/settings/ambulatory/diagnostic-safety/toolkit.html
November 01, 2018 - Detecting emotional and behavioural problems in paediatric clinics.
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teamstepps.ahrq.gov/teamstepps-program/curriculum/situation/tools/safe.html
June 01, 2023 - Tool: I'M SAFE Checklist
Being aware of, and honest about, your own physical, mental, and emotional
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teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
November 01, 2021 - Attention to Your Mental and Emotional Health (adult only).
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teamstepps.ahrq.gov/news/blog/ahrqviews/burnout-in-primary-care-guide.html
April 01, 2023 - care physicians: those under the age of 55 were most likely to report burnout; most physicians with emotional
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
June 01, 2021 - CG-CAHPS Narrative Data for
Quality Improvement
• Distinctive: over 50% of feedback on topics such as emotional
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teamstepps.ahrq.gov/talkingquality/measures/setting/long-term-care/hospice.html
January 01, 2023 - They received the right amount of emotional and spiritual support from the hospice staff.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
October 30, 2020 - In general, how would you rate your overall
mental or emotional health?
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teamstepps.ahrq.gov/cahps/surveys-guidance/echo/index.html
May 01, 2022 - It can be used for all patients receiving care for mental, emotional, or behavioral health issues, regardless
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teamstepps.ahrq.gov/funding/grantee-profiles/grtprofile-gustafson.html
February 01, 2024 - , he placed computers in patients’ homes for up to 6 months with the goal of providing information, emotional
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teamstepps.ahrq.gov/cahps/surveys-guidance/hospice/index.html
December 01, 2023 - Hospice team communication
Getting timely care
Treating family member with respect
Providing emotional
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teamstepps.ahrq.gov/teamstepps-program/curriculum/mutual/tools/task.html
May 01, 2023 - diagnostic journey with a patient advocate or a member of the patient‐family advisory council to provide emotional
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teamstepps.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
July 01, 2023 - Emotional Intelligence. New York: Bantam Books; 1997.
Kuhnke E. Body Language for Dummies.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/patient-safety/rev-reportaddendum.pdf
March 01, 2021 - Contact patient in person, by phone, or with other technologies as appropriate and available
to provide emotional
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teamstepps.ahrq.gov/talkingquality/translate/scores/framing.html
March 01, 2016 - Framing refers to the emotional tone of the message you are communicating to consumers.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - And here
as in most areas, when it comes to narrative data emotional rapport really rises above all … more the five-question protocol is generating, vis a vis communication with doctors
and also that emotional … Right, it’s that emotional rapport
that’s missing there and you really get a feel for the interaction … So how can we take all of those emotional
responses and make it into something actionable?
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
August 01, 2022 - Does disclosure include emotional support for patients and their families?