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pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module9.pptx
March 07, 2019 - FileNewTemplate
Module 9: Change Management
Office-Based Care Online Course
Welcome to the
Welcome to the TeamSTEPPS for Office-Based Care Online Course. This is Dr. Brigetta Craft. This presentation will cover Module 9, Change Management, that you, as a practice facilitator, will review.
1
The Materials You …
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
July 23, 2010 - Research shows patient-centered approaches can improve:
Patient safety
Patient outcomes, including emotional … realized through effective communication, had a positive effect on patient outcomes — specifically, emotional
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pbrn.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-final-es.pdf
January 01, 2021 - measures that improved most reflect
more discussion about pain by home health care providers, more emotional
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool11_comm_resource.docx
September 12, 2016 - treatment services to Readmissions County residents suffering from acute or serious mental disorders or an emotional
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pbrn.ahrq.gov/teamstepps/instructor/fundamentals/module8/igchangemgmt.html
March 01, 2019 - SHARE:
More topics in this section
TeamSTEPPS®
About TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0
TeamSTEPPS® Rapid Response Systems Guide
Training Guide: Using Simulation in TeamSTEPPS® Training
Patients with Limited English …
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
April 01, 2011 - Research shows patient-centered approaches can improve:
Patient safety
Patient outcomes, including emotional … realized through effective communication, had a positive effect on patient outcomes — specifically, emotional
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pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - SHARE:
More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting R…
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pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
February 01, 2020 - Talking with you about taking care of your own health (PCMH)
0.38
Attention to your mental or emotional
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
March 04, 2009 - In general, how would you rate your overall mental or emotional health?
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pbrn.ahrq.gov/patient-safety/settings/hospital/resource/pressureulcer/tool/pu1.html
October 01, 2014 - It is the second most common claim after wrongful death and greater than falls or emotional distress.
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pbrn.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html
March 01, 2013 - the patient considers the appropriate treatment for her hypertension to be mitigation of stress and emotional
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
February 25, 2014 - TeamSTEPPS, Module 8: Change Management (Instructor Guide)
CHANGE MANAGEMENT: HOW TO
ACHIEVE A CULTURE OF SAFETY
SUBSECTIONS
• Eight Steps of Change
• Errors Common in
Organizational Change
• Culture Change Comes
Last, Not First
• Change Strategies
• Roadmap to a Culture of
Safety
TIME: 60 minutes …
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pbrn.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
October 01, 2017 - SHARE:
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Patient Safety
Patient Safety Research Summaries
Patient Safety Resources by Setting
Hospital
Fall Prevention in Hospitals Training Program
Fall Prevention Program Implementation Guide
Fall Preve…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_fall-prevention.docx
September 20, 2017 - Module 4: How to Implement the Fall Prevention Program in Your Organization
Module 4: How to Implement the Fall Prevention Program in Your Organization
Module Aim
The aim of this module is to support your efforts in implementing the new prevention practices at the patient care level.
Module Goals
The goals of Module …
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pbrn.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - SHARE:
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Healthcare-Associated Infections Program
Combating Antibiotic-Resistant Bacteria
About the CUSP Method
Project Summary
How to Use CUSP
Content Calls
Modules
Learn About CUSP
Assemble …
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
November 02, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 6: Strategies for Improving Patient Experience with
Ambulatory Care
6.P. Service Recovery Programs
Visit the A…
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pbrn.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-2.html
September 01, 2020 - SHARE:
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Health Literacy
About Health Literacy
Health Literacy Improvement Tools
Professional Education and Training
Health Literacy Publications
Patient Engagement and Education
Research Tools, Data, and…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/nhqdr-data-spotlight-healthcare-workforce-covid.pdf
May 11, 2023 - Burnout is described as a workplace “syndrome characterized
by high emotional exhaustion, high depersonalization
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pbrn.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
March 01, 2019 - SHARE:
More topics in this section
TeamSTEPPS®
About TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0
TeamSTEPPS® Rapid Response Systems Guide
Training Guide: Using Simulation in TeamSTEPPS® Training
Patients with Limited English …
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pbrn.ahrq.gov/sites/default/files/publications/files/simulation-brief.pdf
February 01, 2015 - In
response to clinicians’ inquiries, they may evoke a wide range of emotional and behavioral characteristics