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  1. www.ahrq.gov/hai/cusp/toolkit/content-calls/empowerment.html
    April 01, 2013 - Secondly, someone might have to be dedicated to sending out reminders, and not just by email but also … And if anyone has questions for them, feel free to email myself, Mari Franks. … My email address is mfranks, F-R-A-N-K-S at A-H-A dot org, and I’ll be happy to relay any questions you
  2. www.ahrq.gov/workingforquality/events/webinar-2014-qdr-working-together-to-improve-health-care.html
    November 01, 2016 - mean, there's other care now but I mean I think as physicians we need to be thinking a lot more about email … So, and if your questions haven't been answered, just send them to the email address NQStrategy@ahrq.hhs.gov
  3. www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/getting-started-implementation-guide.pdf
    March 01, 2023 - cannot meet with everyone as a team, use other communications channels to solicit feedback (e.g., email … Follow up by: • Circulating reports by email. • Discussing reports with the team. … o This could be in an email or in periodic meetings o Leadership support will be needed for current
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/envscan-app-f.pdf
    January 01, 2015 - in ambulatory care Yes Yes Moderate Synthesis of evidence of using cell phone technology (text, email … Described Consider for Inclusion Evidence Level Rationale Impact of health portal enrollment with email … patients Yes No Moderate Evidence indicates that mobile technologies, including text messaging and email … , and improve satisfaction and retention Yes Yes Strong Online access to medical records, secure email
  5. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
    March 20, 2017 - Administration Guidelines • Fielding the CAHPS Child Hospital Survey • Sample Notification Letters and Emails
  6. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
    March 20, 2017 - Administration Guidelines • Fielding the CAHPS Child Hospital Survey • Sample Notification Letters and Emails
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_6.pdf
    October 01, 2016 - Patient telephone/email followup See triaging phone calls, below. … Triaging phone calls and emails From the call center, calls are routed to team.
  8. www.ahrq.gov/ncepcr/tools/workforce-financing/case-example-6.html
    July 01, 2019 - Patient telephone/email followup See triaging phone calls, below. … Triaging phone calls and emails From the call center, calls are routed to team.
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Cook.pdf
    January 01, 2004 - Using e-mail and a secure Web site, the authors developed a model for retrieving data, increasing discussion … The qualitative studies included quarterly interviews with the key contact in each hospital, e-mail … The e-mail questionnaires allowed us to explore information about specific issues, such as pharmacy … Researchers at the University of Montana distributed the model summaries, via e-mail, to the rural team … Since participating, rural health care providers had a basic understanding of e- mail and many of the
  10. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6c-opennotes.html
    March 01, 2020 - In the original study, a secure email message automatically notified patients when a note was signed … , and the possibility of confusing patients: 5 Additional time: Additional calls, letters, and emails
  11. www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight13.html
    June 01, 2015 - staff reported that soliciting parent or guardian involvement worked best in person versus through email … Sign up for email updates from the national evaluation team Endnotes 1 Devers K.
  12. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-for-Hospitals-Spanish-12-15-22.docx
    December 01, 2022 - To request this tool, email DatabasesOnSafetyCulture@westat.com.
  13. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/spanish-hospital-ve-supp-item-set-2022.pdf
    January 01, 2022 - To request this tool, email DatabasesOnSafetyCulture@westat.com.
  14. www.ahrq.gov/hai/tools/mvp/modules/technical/4es-early-mobility-slides.html
    February 01, 2017 - Reinforce with email. Publish newsletter. Post on bulletin boards.
  15. www.ahrq.gov/policymakers/chipra/factsheets/fullreports/index.html
    July 01, 2016 - information on any of the measures, contact AHRQChipraqualitymeasures@ahrq.hhs.gov , or you may send an email
  16. www.ahrq.gov/teamstepps-program/curriculum/communication/tools/checkback.html
    July 01, 2023 - Emails and text messages create serious risks of miscommunication because recipients of these messages
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6c.pdf
    March 01, 2017 - In the original study, a secure email message automatically notified patients when a note was signed … misunderstandings, and the possibility of confusing patients:5  Additional time: Additional calls, letters, and emails
  18. www.ahrq.gov/ncepcr/tools/workforce-financing/case-example-5.html
    July 01, 2019 - Triage LVNs receive emails and telephone calls from patients requesting care. … Patient telephone/ email followup The MA, triage LVN, health coach, or front desk person may perform … Triaging phone calls and emails MAs and triage nurses cover most emails and calls (e.g., for insurance … Health concerns are routed to the PCP via email, and PCPs determine if the patient requires a visit or … if the issue can be addressed remotely via email or phone.
  19. www.ahrq.gov/sites/default/files/2024-07/gallagher3-report.pdf
    January 01, 2024 - Recruitment letters and emails were sent by Dr. … Department chairs also sent emails to physicians in their departments informing physicians about the … wallet cards, laminated badge cards, laminated just-in-time pocket cards, and a series of strategic emails … Talking Points, Reminder Wallet Card, Reminder Badge Card, Key Disclosure Skills Pocket Card, Reminder Email … Points • Key Disclosure Skills Pocket Card • Reminder Wallet Card • Reminder Badge Card • Reminder Email
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_5.pdf
    October 01, 2016 - Triage LVNs receive emails and telephone calls from patients requesting care. … ▌pg. 11 Tasks Roles Included Triaging phone calls and emails MAs and triage nurses cover most … emails and calls (e.g., for insurance, referrals, routine refills, health concerns). … Health concerns are routed to the PCP via email, and PCPs determine if the patient requires a visit … or if the issue can be addressed remotely via email or phone.

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