-
www.ahrq.gov/hai/cusp/toolkit/content-calls/empowerment.html
April 01, 2013 - Secondly, someone might have to be dedicated to sending out reminders, and not just by email but also … And if anyone has questions for them, feel free to email myself, Mari Franks. … My email address is mfranks, F-R-A-N-K-S at A-H-A dot org, and I’ll be happy to relay any questions you
-
www.ahrq.gov/workingforquality/events/webinar-2014-qdr-working-together-to-improve-health-care.html
November 01, 2016 - mean, there's other care now but I mean I think as physicians we need to be thinking a lot more about email … So, and if your questions haven't been answered, just send them to the email address NQStrategy@ahrq.hhs.gov
-
www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/getting-started-implementation-guide.pdf
March 01, 2023 - cannot meet with everyone as a team, use other communications channels
to solicit feedback (e.g., email … Follow
up by:
• Circulating reports by email.
• Discussing reports with the team. … o This could be in an email or in periodic meetings
o Leadership support will be needed for current
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/envscan-app-f.pdf
January 01, 2015 - in
ambulatory care
Yes Yes Moderate Synthesis of evidence of using cell phone technology
(text, email … Described
Consider for
Inclusion
Evidence
Level Rationale
Impact of health portal enrollment with email … patients
Yes No Moderate Evidence indicates that mobile technologies, including
text messaging and email … , and
improve satisfaction and retention
Yes Yes Strong Online access to medical records, secure email
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
March 20, 2017 - Administration Guidelines
• Fielding the CAHPS Child Hospital
Survey
• Sample Notification Letters and Emails
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
March 20, 2017 - Administration Guidelines
• Fielding the CAHPS Child Hospital
Survey
• Sample Notification Letters and Emails
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_6.pdf
October 01, 2016 - Patient
telephone/email
followup
See triaging phone calls, below. … Triaging phone calls
and emails
From the call center, calls are routed to team.
-
www.ahrq.gov/ncepcr/tools/workforce-financing/case-example-6.html
July 01, 2019 - Patient telephone/email followup
See triaging phone calls, below. … Triaging phone calls and emails
From the call center, calls are routed to team.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Cook.pdf
January 01, 2004 - Using e-mail and
a secure Web site, the authors developed a model for retrieving data, increasing
discussion … The qualitative studies included quarterly interviews with the key contact in
each hospital, e-mail … The e-mail questionnaires allowed us to
explore information about specific issues, such as pharmacy … Researchers at the University of Montana distributed the model
summaries, via e-mail, to the rural team … Since participating, rural health care providers had a basic understanding of e-
mail and many of the
-
www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6c-opennotes.html
March 01, 2020 - In the original study, a secure email message automatically notified patients when a note was signed … , and the possibility of confusing patients: 5
Additional time: Additional calls, letters, and emails
-
www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight13.html
June 01, 2015 - staff reported that soliciting parent or guardian involvement worked best in person versus through email … Sign up for email updates from the national evaluation team
Endnotes
1 Devers K.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-for-Hospitals-Spanish-12-15-22.docx
December 01, 2022 - To request this tool, email DatabasesOnSafetyCulture@westat.com.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/spanish-hospital-ve-supp-item-set-2022.pdf
January 01, 2022 - To
request this tool, email DatabasesOnSafetyCulture@westat.com.
-
www.ahrq.gov/hai/tools/mvp/modules/technical/4es-early-mobility-slides.html
February 01, 2017 - Reinforce with email.
Publish newsletter.
Post on bulletin boards.
-
www.ahrq.gov/policymakers/chipra/factsheets/fullreports/index.html
July 01, 2016 - information on any of the measures, contact AHRQChipraqualitymeasures@ahrq.hhs.gov , or you may send an email
-
www.ahrq.gov/teamstepps-program/curriculum/communication/tools/checkback.html
July 01, 2023 - Emails and text messages create serious risks of miscommunication because recipients of these messages
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6c.pdf
March 01, 2017 - In the original study, a secure email message automatically notified patients when a note
was signed … misunderstandings, and the possibility of
confusing patients:5
Additional time: Additional calls, letters, and emails
-
www.ahrq.gov/ncepcr/tools/workforce-financing/case-example-5.html
July 01, 2019 - Triage LVNs receive emails and telephone calls from patients requesting care. … Patient telephone/
email followup
The MA, triage LVN, health coach, or front desk person may perform … Triaging phone calls and emails
MAs and triage nurses cover most emails and calls (e.g., for insurance … Health concerns are routed to the PCP via email, and PCPs determine if the patient requires a visit or … if the issue can be addressed remotely via email or phone.
-
www.ahrq.gov/sites/default/files/2024-07/gallagher3-report.pdf
January 01, 2024 - Recruitment letters and emails were sent by Dr. … Department chairs also sent emails to physicians in their departments informing
physicians about the … wallet cards, laminated badge cards,
laminated just-in-time pocket cards, and a series of strategic emails … Talking Points, Reminder Wallet Card, Reminder Badge Card, Key
Disclosure Skills Pocket Card, Reminder Email … Points
• Key Disclosure Skills Pocket Card
• Reminder Wallet Card
• Reminder Badge Card
• Reminder Email
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_5.pdf
October 01, 2016 - Triage LVNs
receive emails and telephone calls from patients requesting care. … ▌pg. 11
Tasks Roles Included
Triaging phone calls
and emails
MAs and triage nurses cover most … emails and calls (e.g., for insurance,
referrals, routine refills, health concerns). … Health concerns are routed to the
PCP via email, and PCPs determine if the patient requires a visit … or if the issue
can be addressed remotely via email or phone.