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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/overview-questionnaires-cg40-3350.pdf
    November 01, 2020 - This survey does not ask about experiences with care delivered through asynchronous methods, such as email
  2. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-slides-final508.pptx
    June 02, 2025 - Minimize postvisit clarifying phone calls and emails. … patients have a clear understanding during the visit can also help reduce followup phone calls and emails … We will use several measures to evaluate effectiveness: How many followup questions (calls and emails
  3. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/104-what-are-4-es.pptx
    April 01, 2025 - Get the message out in as many ways possible Emails, fliers, posters, huddles, newsletters Tailor messaging
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/faqs-final508.pdf
    June 02, 2025 - The additional time it takes for a patient to teach back is made up in reduced phone calls and emails
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/rad-eng-cancer-551a.pdf
    October 07, 2016 - Do not include telephone calls or emails. 0 None  If None, go to #48 on page 6 1 1 to 5 times
  6. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
    October 07, 2016 - Do not include telephone calls or emails. 0 None → If None, go to #48 on page 6 1 1 to 5 times
  7. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/surg-eng-cancer-553a.pdf
    October 07, 2016 - Do not include telephone calls or emails. 0 None → If None, go to #48 on page 6 1 1 to 5 times
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
    January 01, 2005 - CAHPS Cancer Care Survey • Fielding the CAHPS Cancer Care Survey • Sample Notification Letters and Emails
  9. www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight12.html
    May 01, 2015 - It also included quarterly email newsletters distributed via the State chapters of obstetric provider … Sign up for email updates from the national evaluation team Endnotes 1 National Quality
  10. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-25-pcmh-principles.pdf
    September 01, 2015 - enhanced hours, and around-the- clock access to the care team via telephone or electronic methods (email … patient preferences regarding access and communication (e.g., whether patients prefer to communicate via email
  11. www.ahrq.gov/sites/default/files/2024-07/domino-report.pdf
    January 01, 2024 - Documents included file notes, letters, emails, telephone notes, review documents, and grievance committee … • Clinical review (physicians): 1 hour per short email, 2 hours per lengthy email and/or telephone
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/2_Linda_Sparks_slides_24-36.pdf
    October 08, 2013 - • When it's time for a survey, contact is through email -- never by phone.
  13. www.ahrq.gov/funding/training-grants/hsrguide/hsrguide1.html
    October 01, 2014 - Example of a variables list Variables Potential sources Web site Phone call/email … what is most readily available to you to collect data: publicly available web sites, discussions or emails … with faculty and staff, email or online surveys, interviews, existing documents, and databases at your
  14. www.ahrq.gov/research/findings/studies/index.html
    January 01, 2025 - AHRQ Research Studies Sign up: AHRQ Research Studies Email updates Research Studies is a compilation … An email survey on pre- and post-transplant LVV practices was distributed to representatives from centers
  15. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/106-hhoi-team-leader-survey.pdf
    May 13, 2022 - Implement a new billing system None of these events occurred in the past 6 months Are you able to share email … Please list the email addresses for members of your team here. … If you cannot provide emails, please enter the name and phone number of the person who can distribute
  16. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6c-opennotes.html
    March 01, 2020 - In the original study, a secure email message automatically notified patients when a note was signed … , and the possibility of confusing patients: 5 Additional time: Additional calls, letters, and emails
  17. www.ahrq.gov/teamstepps-program/curriculum/communication/tools/checkback.html
    July 01, 2023 - Emails and text messages create serious risks of miscommunication because recipients of these messages
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6c.pdf
    March 01, 2017 - In the original study, a secure email message automatically notified patients when a note was signed … misunderstandings, and the possibility of confusing patients:5  Additional time: Additional calls, letters, and emails
  19. www.ahrq.gov/ncepcr/tools/workforce-financing/case-example-5.html
    July 01, 2019 - Triage LVNs receive emails and telephone calls from patients requesting care. … Patient telephone/ email followup The MA, triage LVN, health coach, or front desk person may perform … Triaging phone calls and emails MAs and triage nurses cover most emails and calls (e.g., for insurance … Health concerns are routed to the PCP via email, and PCPs determine if the patient requires a visit or … if the issue can be addressed remotely via email or phone.
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_5.pdf
    October 01, 2016 - Triage LVNs receive emails and telephone calls from patients requesting care. … ▌pg. 11 Tasks Roles Included Triaging phone calls and emails MAs and triage nurses cover most … emails and calls (e.g., for insurance, referrals, routine refills, health concerns). … Health concerns are routed to the PCP via email, and PCPs determine if the patient requires a visit … or if the issue can be addressed remotely via email or phone.

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