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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/3_rachel_grob.pdf
June 02, 2025 - Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work?
www.cahps.ahrq.gov
Part Two
How can we improve the
collection of patient comments?
21
www.cahps.ahrq.gov
Learning from Patient Comments:
From Anecdote to Science
OUR GOAL FOR THE RESEARCH AND
OUR ASPIRATION F…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
June 02, 2025 - An Update on the CAHPS Patient Narrative Item Sets - Schlesinger
PREVIEW OF NEW NARRATIVE ITEM
SETS IN DEVELOPMENT
Mark Schlesinger, PhD
A Growing Family of Narrative Item Sets
CG-CAHPS Narrative Item Set
Health Plan
Narrative Item Set
Inpatient Narrative Items:
For Child HCAHPS
19
The Health Plan Narr…
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_2-team-structure-speaker-notes.pdf
July 01, 2023 - Support Services are primarily a service‐focused team whose mission is to create
efficient, safe, comfortable … To encourage efficient implementation, all team members should understand and
apply the following concepts
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www.ahrq.gov/patient-safety/reports/engage/strategies.html
April 01, 2018 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
Evidence-Based Strategies To Engage Patients and Families To Improve Patient Safety
This Guide is composed of four evidence-based strategies that promote meaningful engagement with patients and families in ways that …
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www.ahrq.gov/ncepcr/care/chronic-manual/index.html
February 01, 2017 - Integrating Chronic Care and Business Strategies in the Safety Net: A Practice Coaching Manual
Practice coaching can be an effective way to improve health care quality. This practice coaching manual aims to help effectively and efficiently improve clinical quality in an ambulatory setting by providi…
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www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
August 01, 2024 - of the same content as qualitative methods (including valence, themes, and actionability) in a more efficient
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www.ahrq.gov/evidencenow/projects/urinary/resources/value-recruitment-strategies.html
May 01, 2007 - Back to MUI Resources
Value of Recruitment Strategies Used in a Primary Care Practice-Based Trial
Resource
Full Article on PubMed.
Summary
"Physicians-recruiting-physicians" is the preferred recruitment approach for practice-based research. However, yields are variable; and t…
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www.ahrq.gov/practiceimprovement/delivery-initiative/redesigningprimaryhealthcareteams.html
November 01, 2017 - Redesigning Primary Health Care Teams for Population Health and Quality Improvement
Executive Summary
Over a 3-year period, Penobscot Community Health Care implemented a primary care transformation initiative that redesigned its care teams and their workflows. Under this "Delegate Model," Penobsco…
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-case5.html
November 01, 2014 - quality were most often the focus of the projects, either directly or as an indirect outcome of more efficient … He also cited more efficient records management as an indicator of improved care.
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www.ahrq.gov/ncepcr/research-transform-primary-care/transform/profile/calman.html
October 01, 2015 - A Study of the Patient-Centered Medical Home: Lessons From a New York State Community Health Center
Principal Investigator: Neil Calman, MD
Institution: The Institute for Family Health
AHRQ Grant Number: R18 HS019076
Number and Type of Practices
This project included 14 FQHCs bel…
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www.ahrq.gov/research/findings/final-reports/leanprocess/leanprocess.html
May 01, 2018 - Reducing Waste and Inefficiency in Health Care Through Lean Process Redesign: Literature Review
Executive Summary
Our Nation's health service delivery systems face growing challenges to enhance quality while reducing costs. Lean/Toyota Production Systems (TPS) is a process redesign strategy develo…
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www.ahrq.gov/sites/default/files/wysiwyg/funding/training-grants/grants/active/cdpostcer10/cdpostcer10.pdf
November 01, 2010 - AHRQ's Career Development and Postdoctoral Training Awards for Comparative Effectiveness Research
Introduction
The mission of the Agency for
Healthcare Research and Quality
(AHRQ) is to improve the safety,
quality, efficiency, and effectiveness of
health care for all Americans. To help
achieve the Agency’s mission, …
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www.ahrq.gov/sops/events/webinars/using-sops-tools-090925.html
August 01, 2025 - Patient Safety in Medical Offices: Using SOPS Tools to Drive Improvement
Date: Tuesday, September 9, 2025
Time: 1 to 2 PM ET
Register Description This 1-hour webcast will highlight how the University of Georgia Health Center used AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Medical Office Survey and …
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-ehr-impact6.html
July 01, 2024 - Documenting Diagnosis: Exploring the Impact of Electronic Health Records on Diagnostic Safety
Conclusion
Previous Page Next Page
Table of Contents
Documenting Diagnosis: Exploring the Impact of Electronic Health Records on Diagnostic Safety
Introduction on Diagnostic Documentation
History of EHR…
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6d-internet.html
April 01, 2023 - Strategy 6D: Internet Access for Health Information and Advice
Contents
6.D.1. The Problem
6.D.2. The Intervention
6.D.3. Benefits of This Intervention
6.D.4. Constraints on This Intervention
6.D.5. Examples
References
Download Strategy 6D:
Internet Access for Health Information and Advi…
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www.ahrq.gov/sops/webcasts/previous.html
June 01, 2023 - Previous SOPS Webcasts
AHRQ sponsors webcasts to provide information about SOPS products and related resources, offer updates on the status of products in development, and provide support in using SOPS surveys and data. Visit SOPS webcasts to view more recent webcast materials.
Understanding SOPS Surveys:…
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www.ahrq.gov/evidencenow/projects/urinary/resources/electronic-recuitment-covid.html
April 01, 2022 - Back to MUI Resources
Evaluation of Electronic Recruitment Efforts of Primary Care Providers as Research Subjects During the COVID-19 Pandemic
Resource
Full Article on PubMed.
Summary
Recruiting healthcare providers as research subjects often rely on in-person recruitment str…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/118-michigan-hh4m-recruitment-fax.pdf
June 02, 2025 - Michigan Provider Recruitment Fax
[Practice Advisor’s name] HH4M Practice Advisor
Phone:
Email:
*MDHHS 2019 BRFS Annual Reports
HH4M is a 12-month research study in partnership with Northwestern University. Study Number: STU00213920. HH4M is funded by
the Agency for Healthcare Research and Quality (AHRQ). …
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-new-sops-workplace-safety-ginsberg.pdf
June 02, 2025 - New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals - Ginsberg
AHRQ’s Surveys on Patient Safety Culture™
(SOPS®) Program
Caren Ginsberg, Ph.D.
Center for Quality Improvement and Patient Safety, AHRQ
6
AHRQ’s SOPS Program
• Initiated and funded by AHRQ since 2001 to advance the understanding,
measu…
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www.ahrq.gov/data/apcd/envscan/context.html
June 01, 2017 - significant price variation in the system. 4
If APCD data are used effectively for these goals, more efficient