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www.talkingquality.ahrq.gov/cpi/about/35th-anniversary/index.html
April 01, 2024 - team-training curriculum provides healthcare organizations with evidence-based training techniques for effective … range from checklists that help reconcile medications at hospital discharge to processes that enhance effective … The Effective Healthcare Program develops evidence on the effectiveness, benefits, and harms of different … agreement extended the work of the AHCPR-funded patient outcomes research team to examine the most effective … negative impact of low literacy on health outcomes and calls for more research to determine the most effective
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www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Excellent service recovery programs are an effective tool for retaining members or patients and improving … must be in place to handle customer complaints and consistently impress your members and patients:
Effective … Research on service recovery indicates that the only effective solution when a person feels like they … Axiom 5: Effective recovery is a planned process. … How To Use Complaint Management as an Effective Service Recovery Tool
Complaint Management Process
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www.talkingquality.ahrq.gov/antibiotic-use/acute-care/improve/index.html
June 01, 2021 - Program
Antibiotic Stewardship Program (Part 1)
Antibiotic Stewardship Program (Part 2)
Effective … Stewardship Program Development (Part 1)
Antibiotic Stewardship Program Development (Part 2)
Making Effective
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-process-mapping.pdf
May 17, 2021 - Use process mapping to help a practice remove waste and errors, make workflows more
efficient and effective … Will changes improve the quality of the care delivered (e.g., make it safer, more
equitable, more effective
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www.talkingquality.ahrq.gov/teamstepps-program/curriculum/communication/tools/ipass.html
July 01, 2023 - I-PASS Effectively
Providing the specific information identified in each step of I-PASS will foster effective … Restates key actions/to-do items
Some healthcare organizations have developed other acronyms to support effective
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading-ig.pptx
January 20, 2006 - Office-Based Care
Leading Teams
Slide ‹#›
INTRODUCTION
SAY:
Leadership is a critical component of effective … Among the characteristics of effective leaders are (1) Role modeling and shaping teamwork through open … Debriefs are most effective when conducted in an environment where all actions are viewed as learning … Was this strategy effective? Why was it/was it not effective?
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www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module5/office_sitmon.html
September 01, 2015 - Was this strategy effective? Why was it effective or not effective?
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www.talkingquality.ahrq.gov/cahps/surveys-guidance/helpful-resources/managing/index.html
May 01, 2022 - This section offers tips and considerations relevant to three management objectives:
Effective communication … Effective Communication Within and Across Teams
Once you have set up your team, formed an advisory … Costs and Timing
A clear budget and a realistic schedule are two of the most important elements of an effective
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www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module8/office_teach.html
February 01, 2016 - Slide 13: Team Structure and Coaching Slide 14: Definitions of Coaching Slide 15: Characteristics of Effective … Identify traits and skills of effective coaches.
Discuss the coaching process. … TeamSTEPPS tools are effective only when used by all team members. … Return to Contents
Slide 15: Characteristics of Effective Coaches
Are competent in their skills … Provide effective feedback.
Listen actively.
Ask powerful questions.
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www.talkingquality.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/curriculum/index.html
February 01, 2022 - a facilitator, holding kickoff meetings, working with and supporting practice leaders, and running effective … Running Effective Meetings and Creating Capacity for Practices to Run Effective Meetings ( PDF , 875
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www.talkingquality.ahrq.gov/cpi/centers/cepi/dpi.html
September 01, 2023 - DPI projects focus on how to: increase adoption of effective healthcare practices, integrate behavioral … provide practice facilitation for primary care, redesign health systems to make them more efficient and effective
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www.talkingquality.ahrq.gov/teamstepps/instructor/reference/teamattitudesmanual.html
April 01, 2017 - Effective team members can anticipate the needs of other team members.
6. … Effective leaders view honest mistakes as meaningful learning opportunities.
10 … Monitoring patients provides an important contribution to effective team performance.
… Team members who monitor their emotional and physical status on the job are more effective.
… To be effective, team members should understand the work of their fellow team members.
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www.talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
September 01, 2020 - Using effective decision aids
Slide 11. Have you tried these decision aids?
Slide 12. … Describe effective universal health literacy strategies to use when presenting decision aids to your … effective decision aids can enhance communication with patients who have limited English proficiency … Say: First, I'll explain the main components of effective teach-back. … Remember, clear health communication is key to effective shared decision making.
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www.talkingquality.ahrq.gov/patient-safety/reports/engage/strategies.html
April 01, 2018 - Improves visit efficiency and safety and promotes effective communication. … Ensures the effective transfer of information shared with patients.
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www.talkingquality.ahrq.gov/patient-safety/reports/advancing/index.html
July 01, 2022 - started the process of building the foundation to better understand patient safety challenges and how effective … started the process of building the foundation to better understand patient safety challenges and how effective … and evaluate strategies for reducing errors and improving patient safety; and (3) disseminate such effective … Quality Improvement: A Guide for Effective Quality Improvement for clinicians. … started the process of building the foundation to better understand patient safety challenges and how effective
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www.talkingquality.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/curriculum/part-4.html
February 01, 2022 - M.D., TransforMED; Erin Fries Taylor , PhD, MPP, Mathematica Policy Research
Module 22: Running Effective … Meetings and Creating Capacity for Practices to Run Effective Meetings (PDF, 875 KB)
Primary Author
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/ebsitmonitor.pdf
January 01, 2013 - linked to improved communication,3-5
team coordination,6-7 and awareness of teams’ surroundings for effective … Engaging in effective situation monitoring allows team members to have a
better grasp of the state of … The cognitive underpinnings of effective teamwork: a meta-
analysis.
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/reference/teamattitudesmanual.pdf
October 01, 2008 - Effective team members can anticipate the needs of other team members.
6. … Effective leaders view honest mistakes as meaningful learning opportunities.
10. … Monitoring patients provides an important contribution to effective team performance.
15. … Team members who monitor their emotional and physical status on the job are more effective. … To be effective, team members should understand the work of their fellow team members.
20.
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www.talkingquality.ahrq.gov/ncepcr/research-transform-primary-care/transform/profile/meenan.html
October 01, 2015 - go over Plan-Do-Study-Act QI cycles, review clinical and process performance measures, and develop effective … cultivated in-house leaders who then developed technical expertise for implementation was found to be effective … Communication: Clear and effective communication between organizational leadership and frontline staff
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www.talkingquality.ahrq.gov/evidencenow/projects/urinary/index.html
February 01, 2024 - 30% of women (> age 40) with UI report receiving any care for UI symptoms, despite available safe and effective … external support to help primary care practices implement patient-centered outcomes research (PCOR) on effective