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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
    June 02, 2025 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care The CAHPS Narrative Elicitation Protocol Rachel Grob, Ph.D. Director of National Initiatives and Clinical Professor, Center for Patient Partnerships Madison, WI www.ahrq.gov/cahps CAHPS Narrative Elicitation Protocol • A …
  2. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-cusp.html
    May 01, 2017 - Creating a Culture of Safety in the Ambulatory Surgery Environment: Implementation Guide The Comprehensive Unit-based Safety Program (CUSP) Previous Page Next Page Table of Contents Creating a Culture of Safety in the Ambulatory Surgery Environment: Implementation Guide Overview The Comprehensiv…
  3. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-guide-for-clinicians.pdf
    June 02, 2025 - Warm Handoffs: A Guide for Clinicians Why is it important? Communication breakdowns can result in medical errors. Warm handoffs can help address communication issues and: ■ Engage patients and families and encourage them to ask questions. ■ Allow patients to clarify or correct the information exchanged. ■…
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-guide-for-staff.pdf
    June 02, 2025 - Warm Handoffs: A Guide for Staff Why is it important? Warm handoffs can: ■ Engage patients and families as team members. ■ Allow patients to clarify or correct the information exchanged. ■ Build relationships. ■ Provide a safety check. Guide to Patient and Family Engagement in Primary Care How do I conduc…
  5. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_3_Physician_HO_508.docx
    January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 3) Strategy 4: IDEAL Discharge Planning (Tool 3) Improving Discharge Outcomes with Patients and Families Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 4: IDEAL Discharge Planning (Tool 3) O Guide to Patient and Family …
  6. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-0242-table4.pdf
    January 01, 2010 - Follow-up Visits for Children Who Are Obese or Overweight with a Weight-Related Comorbidity: Table 4 Table 4: Evidence for Follow-up Visits for Children Who Are Overweight Type of Evidence Key Findings Level of Evidence (USPSTF Ranking*) Citations Expert recommendation The complexity of tre…
  7. www.ahrq.gov/es/patient-safety/settings/hospital/vtguide/guidesum.html
    March 01, 2016 - Preventing Hospital-Associated Venous Thromboembolism Executive Summary Previous Page Next Page Table of Contents Preventing Hospital-Associated Venous Thromboembolism Preface Executive Summary Chapter 1. The Framework for Improvement Chapter 2. Analyze Care Delivery Chapter 3. Outline the…
  8. www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/api.html
    August 01, 2022 - Event Investigation and Analysis Guide: Appendix I Glossary Adverse safety event: a deviation from generally accepted performance standards that reaches the patient and results in moderate to severe harm or death. Anchoring bias:   the tendency to make all information fit into a preconceived story, causing…
  9. www.ahrq.gov/talkingquality/resources/design/testing.html
    September 01, 2019 - Testing the Design of a Quality Report By Getting User Feedback User testing with people who represent your intended audience is the best way to ensure that your report design is clear and effective. Use Interviews To Collect Feedback From Users For most purposes, you will learn much more from users if you …
  10. www.ahrq.gov/hai/cauti-tools/cauti-icu/facil-guide/intro.html
    September 01, 2015 - Preventing CAUTI in the ICU Setting: Facilitator’s Guide Introduction Previous Page Next Page Table of Contents Preventing CAUTI in the ICU Setting: Facilitator’s Guide Introduction Module 1: Overview Module 2: Urinary Catheter Maintenance Module 3: Conversations Around Device Necessity Mo…
  11. www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-13.html
    October 01, 2013 - Potential Measures for Clinical-Community Relationships A-13. Measure 10: Changes in clinicians’ knowledge of available services in the local community (ASCP Physician Survey) Previous Page Next Page Table of Contents Potential Measures for Clinical-Community Relationships Acknowledgements Execu…
  12. www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-16.html
    October 01, 2013 - Potential Measures for Clinical-Community Relationships A-16. Measure 13: Clinician discussion of treatment plan with patients or family caregivers (ASCP Physician Survey) Previous Page Next Page Table of Contents Potential Measures for Clinical-Community Relationships Acknowledgements Executive…
  13. www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-14.html
    October 01, 2013 - Potential Measures for Clinical-Community Relationships A-14. Measure 11: Whether or not a clinician would refer any family caregiver to intervention in the future (ASCP Physician Survey) Previous Page Next Page Table of Contents Potential Measures for Clinical-Community Relationships Acknowledgem…
  14. www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-15.html
    October 01, 2013 - Potential Measures for Clinical-Community Relationships A-15. Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) Previous Page Next Page Table of Contents Potential Measures for Clinical-Community Relationships Acknowledgements Executive Summary …
  15. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-132-scd-section-8-table-7-8-9.pdf
    October 01, 2013 - Q-METRIC Sickle Cell Disease Measure 1, Section 8, Tables 7, 8, and 9   Q-METRIC Sickle Cell Disease Measure 1: Timeliness of Confirmatory Testing for Sickle Cell Disease Graphics for Section VIII Feasibility VIII.A. Data Availability TABLE 7: Summary o…
  16. www.ahrq.gov/ncepcr/research-transform-primary-care/transform/final-impact/intro.html
    October 01, 2015 - AHRQ Infrastructure for Maintaining Primary Care Transformation (IMPaCT) Grants: A Synthesis Report Introduction Previous Page Next Page Table of Contents AHRQ Infrastructure for Maintaining Primary Care Transformation (IMPaCT) Grants: A Synthesis Report Introduction Methods Model State Enhanc…
  17. www.ahrq.gov/talkingquality/translate/scores/adjustment-scoring.html
    January 01, 2023 - Making Adjustments to Health Care Quality Scores One of the most thorny topics in quality measurement is the adjustment of scores across different plans or providers to account for differences in the characteristics of their patients or themselves. This page reviews key issues related to adjustments to scores…
  18. www.ahrq.gov/news/blog/ahrqviews/diagnostic-safety-tops-the-list.html
    March 01, 2024 - AHRQ Views: Blog posts from AHRQ leaders When It Comes to High-Quality Healthcare, Diagnostic Safety Tops the List MAR 12 2024 By Robert Otto Valdez, Ph.D., M.H.S.A., and Stephen Raab, M.D. As we celebrate Patient Safety Awareness Week 2024 , AHRQ again places particular em…
  19. www.ahrq.gov/news/blog/ahrqviews/long-covid-care-network.html
    March 01, 2024 - AHRQ Views: Blog posts from AHRQ leaders AHRQ’s Unique Effort to Advance Care for People Living with Long COVID MAR 15 2024 By Robert Otto Valdez, Ph.D., M.H.S.A., and Poonam Pardasaney, DPT, M.S., Sc.D. Long COVID is a generation-defining health challenge. According to the …
  20. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/077-contact-precautions-one-pager.docx
    April 01, 2025 - Methicillin-resistant Staphylococcus aureus (MRSA) Transmission Pathways MRSA can spread through either direct contact (from person to person) or indirect contact (by touching something in the environment that was previously contaminated by someone else). The use of transmission-based precautions, specifically contact …

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