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  1. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/video.pdf
    December 03, 2015 - TeamSTEPPS Primary Care Participant Handout: Video Reflections 6 I VIDEO REFLECTIONS pjrecrj005 As you view the video, make a note of your thoughts and observations. What problems do you see occurring? Where do you see breakdowns i:n the process of providing quaHty patient care? How coukl the breakdowns have …
  2. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/checklist.pdf
    December 03, 2015 - CREATING A HANDOFF CHEO
  3. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading.pptx
    January 01, 2006 - Slide 1 for Office-Based Care Leading Teams TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› RRS 1 Leading Teams Definitions of leadership center on the concept of influence: “A process whereby an individual organizes and influences a group of individuals to achieve a common goal” (Northouse, 2007). Le…
  4. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/thinking.pdf
    December 03, 2015 - TeamSTEPPS Primary Care Participant Handout: Thinking About Your Primary Care Office-Based Team I THINKING ABOUT YOUR PRIMARY CARE Oma-BASED TEAM Directions:: Take 2 or 3 minutes to respond to the torlowing questions about your own pimary care office-based teilm. 1.. List the members of your prWnary care o ff Ke-…
  5. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/huddle.pdf
    December 03, 2015 - TeamSTEPPS Primary Care Instructor Guide Handout: When and Why to Use A Huddle I I WHEN AND WHY TO USE A HUDDLE QjrutIDm: Think about a situation in your- medical office in which the team leadershould have called a OOddle, but did not.What were the results? Se prepared to share your example with the larger group.…
  6. mutual (pdf file)

    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/mutual.pdf
    December 03, 2015 - mutual __________________________ _ __________________________ _ __________________________ _ __________________________ _ MUTUAL SUPPORT BEHAVIORSI I ()jre:c;tIDm: Form a smallgroup ofthree orfour people. tn your group, identify typesofbehavior that might constitute mutual support, orteam back~p behavior-…
  7. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module10/10_ts_office_measmt.pptx
    January 20, 2006 - Slide 1 TeamSTEPPS for Office-Based Care Measurement Mod 1 05.2 Page ‹#› Page ‹#› RRS 1 Objectives Describe the importance of measurement Describe the Kirkpatrick model of training evaluation Identify measures that can be used to assess the impact of TeamSTEPPS for Office-Based Care Describe the AHRQ Me…
  8. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/crossmonitor.pdf
    December 03, 2015 - TeamSTEPPS Primary Care Instructor Guide Handout: Cross-Monitoring I CROSS-MONITORING Qjrutipm:: Fed a partner. Suggest two examples: one of a situation in w'hicb aoss-monib:lrq: was successful for your team, and one in which aoss~onitoring should haw been used, but was not. What was the result? Be prepared to sha…
  9. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
    January 20, 2006 - Slide 1 TeamSTEPPS for Office-Based Care Teaching and Coaching TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› RRS 1 Objectives Address teaching TeamSTEPPS tools as a part of a coursework style approach where tools are divided into levels of difficulty Define the role of a coach Identify traits and skills of…
  10. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module5/5_ts_office_sitmon.pptx
    January 20, 2006 - PowerPoint Presentation for Office-Based Care Situation Monitoring TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› RRS 1 Situation Monitoring Process of actively scanning behaviors and actions to assess elements of the situation or environment Enables team members to identify the potential issues or m…
  11. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module11/11_ts_office_impplan.pptx
    January 20, 2006 - Slide 1 TeamSTEPPS for Office-Based Care Implementation Planning TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› RRS 1 Objectives Describe the steps involved in implementing TeamSTEPPS in an office-based care setting Discuss possible barriers at each step for the practices that will be recruited ® TE…
  12. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary.pptx
    January 20, 2006 - Slide 1 TeamSTEPPS for Office-Based Care Summary: Putting It All Together TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› RRS 1 Learning Objectives Review the tools and principles of TeamSTEPPS Review the role of Practice Facilitators and the change team in introducing TeamSTEPPS in an office-based care s…
  13. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
    January 20, 2006 - Slide 1 TeamSTEPPS for Office-Based Care Change Management TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› RRS 1 Learning Objectives List Kotter’s Eight Steps of Change Identify errors common to organizational change Discuss what is involved in creating a new culture Begin planning your organizational ch…
  14. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/evaluating.pdf
    December 09, 2015 - Evaluating TeamSTEPPS for Office-Based Care Worksheet Evaluating TeamSTEPPS Exercise TeamSTEPPS® Evaluating TeamSTEPPS for Office-Based Care Worksheet SCENARIO You have been asked to work with a fairly large medical office that has been struggling with its management of type 2 diabetes patients. In particular…
  15. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure.pptx
    January 20, 2006 - PowerPoint Presentation for Office-Based Care Team Structure TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› RRS 1 Care Team Structure TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care Let’s Talk About Your Team What does it look like? Who are the team members? When do you intera…
  16. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module1/1_ts_office_intro.pptx
    January 01, 2010 - Slide 1 for Office-Based Care Introduction TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› RRS 1 Collaboration of: Agency for Healthcare Research and Quality (AHRQ) Department of Defense Team Strategies & Tools to Enhance Performance & Patient Safety Focuses on strengthening the specific knowledge, s…
  17. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/acknowl.pdf
    March 06, 2014 - TeamSTEPPS 2.0: Acknowledgments Acknowledgments Funded by the Agency for Healthcare Research and Quality (AHRQ) under Contract #: HHSA2902010000251, TO#2, TeamSTEPPS® 2.0 is a collaborative effort to update and expand the original TeamSTEPPS curriculum. This effort involved the contributions of many organizat…
  18. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/quickrefguide.pdf
    March 13, 2014 - TeamSTEPPS 2.0 Quick Reference Guide to TeamSTEPPS Action Planning TeamSTEPPS 2.0 Guide to Action Quick Reference - 1 The Quick Reference Guide to TeamSTEPPS Action Planning Step 1: Create a Change Team Objective: To create a team of leaders and staff members with the authority, expertise, credibility, …
  19. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/printver/ig_cover_front.pdf
    March 21, 2014 - Instructor Manual Print Components - Front Cover Instructor Manual
  20. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/printver/ig_spine.pdf
    March 21, 2014 - Instructor Manual Print Components - Spine label Instructor M anual

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