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761. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
     January 01, 2014 - They also offered ongoing training in the form of service workshops, videos, and Webinars, as well … These individuals are service-oriented educators who lead several of the workshops and the trainings … The service department also implemented training, education, and recognition programs. … MGPO was able to take advantage of training and education available through the MGH Service Academy

762. Strategies for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
     August 01, 2017 - Training Providers on Cultural Competency Another strategy health plans can use is to sponsor training … programs for providers to improve their cultural competency. … This diabetes education program led to improved disease control among participants, increased patient … Clinics Offer Culturally Tailored Diabetes Education and Culturally Appropriate Care to Ethiopian Patients … Cultivating Cultural Competence August 2017 6.K-8 o Education to provider groups that includes sensitivity

763. Resident And Family Engagement: What is my role as a leader? | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/engage/leader.html
     March 01, 2017 - Programs Featured Clinicians & Providers Data & Measures Digital Healthcare Research Education … Subjects Funding Priorities Special Emphasis Notices Staff Contacts Training & Education … Invite residents to participate in decisions involving new programs and services, staff and resident education … Conduct leader, staff, and physician education programs on resident and family engagement. … Provide education to help residents and family members build skills, knowledge, and confidence to be

764. Office Systems Inventory to Improve Asthma Care and Treatment in Primary Care Practices (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sfstrategies.pdf
     August 01, 2015 - the family about smoking cessation intervention and offer cessation counseling. 6 Asthma Education … decisions regarding allergy testing to help identify and minimize triggers. 8 We provide asthma education … environmental factors that worsen asthma; and agreeing on treatment goals. 8 We integrate education … (2) National Heart, Lung, and Blood Institute (NHLBI) National Asthma Education and Prevention Expert

765. Process
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/pharmlitqi/slidedeck3/slidedeck3.pptx
     March 01, 2011 - The New Economics for Industry, Government, and Education. … survey results were to use the “teach-back” methods and to encourage the staff to make better use of education … list of recommendations: Remind patients of number of refills Identify appropriate images for patient education … Identify appropriate images for use in patient education – this was something patients identified as … The New Economics for Industry, Government, and Education. Cambridge, MA: The MIT Press; 2000.

766. TeamSTEPPS Model for Change (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/modelchange.pdf
     March 01, 2006 - TeamSTEPPS Model for Change Rooted in decades of aviation research, the transition of formal teamwork into healthcare began with thoughtfully designed curriculum and team training and implementation work. Lessons learned combined with caregiver feedback indicated, however, new strategies and methodologi…

767. newbref
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/slessentials.pptx
     February 03, 2006 - newbref Essentials Course TEAMSTEPPS 05.2 Essentials 2.0 Page ‹#› Essentials TEAMSTEPPS 05.2 Essentials 2.0 Page ‹#› Essentials TEAMSTEPPS 05.2 Essentials 2.0 Page ‹#› Essentials TEAMSTEPPS 05.2 Essentials 2.0 Page ‹#› Essentials TEAMSTEPPS 05.2 Essentials 2.0 Page ‹#› Essentials TEAMSTE…

768. TeamSTEPPS: Essentials Course (Classroom Slides) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/slessentials.pdf
     March 11, 2014 - TeamSTEPPS: Essentials Course (Classroom Slides) Essentials Course TEAMSTEPPS 05.2 Essentials 2.0 Page 2 Essentials TEAMSTEPPS 05.2 Essentials 2.0 Page 3 Essentials TEAMSTEPPS 05.2 Essentials 2.0 Page 4 Essentials TEAMSTEPPS 05.2 Essentials 2.0 Page 5 Essentials TEAMSTEPPS 05.2 Es…

769. Scenario 1 (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/tmpot.pdf
     February 28, 2014 - Scenario 1 Team Performance Observation Tool Date: Unit/Department: Team: Shift: Rating Scale Please comment if 1 or 2. 1 = Very Poor 2 = Poor 3 = Acceptable 4 = Good 5 = Excellent 1. Team Structure Rating a. Assembles a team b. Assigns or identifies team members’ roles and res…

770. Instructor Manual Print Components - Tabs (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/printver/ig_tabs.pdf
     March 21, 2014 - Instructor Manual Print Components - Tabs Tab A Course M anagem ent G uide Tab B Fundam entals Instructional M odules Tab C Fundam entals Course Slides Tab D Trainer/Coach Instructional M odules Tab E Trainer/Coach Course Slides Tab F M easures Tab G A cknow ledgm ents

771. Instructor Manual Print Components - Back Cover (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/printver/ig_cover_back.pdf
     March 01, 2014 - Instructor Manual Print Components - Back Cover AHRQ Pub. No. 14-0001-1 March 2014

772. TeamSTEPPS Specialty Scenarios: Ancillary Services (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ancillary.pdf
     March 19, 2014 - TeamSTEPPS Specialty Scenarios: Ancillary Services TeamSTEPPS 2.0 Specialty Scenarios - 13 Specialty Scenarios ANCILLARY SERVICES Specialty Scenarios - 14 TeamSTEPPS 2.0 Specialty Scenarios Ancillary Services Scenario 9 Appropriate for: All Specialties Setting: Hospital A patient presen…

773. TeamSTEPPS Specialty Scenarios: Ambulatory Care (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ambulatory.pdf
     March 19, 2014 - TeamSTEPPS Specialty Scenarios: Ambulatory Care TeamSTEPPS 2.0 Specialty Scenarios - 3 Specialty Scenarios AMBULATORY CARE Specialty Scenarios - 4 TeamSTEPPS 2.0 Specialty Scenarios Ambulatory Care Scenario 1 Appropriate for: All Specialties Setting: Clinic A renal failure patient pres…

774. TeamSTEPPS Specialty Scenarios: Med-Surg (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/medsurg.pdf
     March 19, 2014 - TeamSTEPPS Specialty Scenarios: Med-Surg TeamSTEPPS 2.0 Specialty Scenarios - 31 Specialty Scenarios MED-SURG Specialty Scenarios - 32 TeamSTEPPS 2.0 Specialty Scenarios Med-Surg Scenario 26 Appropriate for: All Specialties Setting: Clinic Ann Tayner is assigned to work in a busy Inte…

775. TeamSTEPPS Specialty Scenarios: Dental (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/dental.pdf
     March 19, 2014 - TeamSTEPPS Specialty Scenarios: Dental TeamSTEPPS 2.0 Specialty Scenarios - 43 Specialty Scenarios DENTAL Specialty Scenarios - 44 TeamSTEPPS 2.0 Specialty Scenarios Dental Scenario 36 Appropriate for: All Specialties Setting: Dental Clinic Upon checking in for her 1030 appointment, M…

776. TeamSTEPPS Specialty Scenarios: ED (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ed.pdf
     March 19, 2014 - TeamSTEPPS Specialty Scenarios: ED TeamSTEPPS 2.0 Specialty Scenarios - 67 Specialty Scenarios ED Specialty Scenarios - 68 TeamSTEPPS 2.0 Specialty Scenarios ED Scenario 53 Appropriate for: All Specialties Setting: Hospital A 22-year-old soldier is brought to the ED after a vehicle cra…

777. TeamSTEPPS Specialty Scenarios: ICU (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/icu.pdf
     March 19, 2014 - TeamSTEPPS Specialty Scenarios: ICU TeamSTEPPS 2.0 Specialty Scenarios - 59 Specialty Scenarios ICU Specialty Scenarios - 60 TeamSTEPPS 2.0 Specialty Scenarios ICU Scenario 48 Appropriate for: ICU Setting: Hospital A 44-year-old female is admitted to the Medical ICU in acute respirator…

778. TeamSTEPPS Specialty Scenarios: OR (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/operroom.pdf
     March 19, 2014 - TeamSTEPPS Specialty Scenarios: OR TeamSTEPPS 2.0 Specialty Scenarios - 83 Specialty Scenarios OR Specialty Scenarios - 84 TeamSTEPPS 2.0 Specialty Scenarios OR Scenario 67 Appropriate for: All Specialties Setting: Hospital A 63-year-old woman is undergoing cataract surgery. The surge…

779. TeamSTEPPS Speciality Scenarios - Combat Care (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/CombatCare.pdf
     March 18, 2014 - TeamSTEPPS Speciality Scenarios - Combat Care TeamSTEPPS 2.0 Specialty Scenarios - 137 Specialty Scenarios COMBAT CARE Specialty Scenarios - 138 TeamSTEPPS 2.0 Specialty Scenarios Combat Care Scenario 117 Appropriate for: All Specialties Setting: Hospital A 22-year-old patient is brough…

780. TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/teampercept.pdf
     March 21, 2014 - TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ) TeamSTEPPS 2.0 TeamSTEPPS Teamwork Perceptions Questionnaire – F-23 TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ) Instructions: Please respond to the questions below by placing a check mark (√) in the box that corresponds to your leve…