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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module10/10_ts_office_measmt.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Measurement
Mod 1 05.2 Page ‹#›
Page ‹#›
RRS
1
Objectives
Describe the importance of measurement
Describe the Kirkpatrick model of training evaluation
Identify measures that can be used to assess the impact of TeamSTEPPS for Office-Based Care
Describe the AHRQ Me…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure.pptx
January 20, 2006 - PowerPoint Presentation
for
Office-Based Care
Team Structure
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
RRS
1
Care Team Structure
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
Let’s Talk About Your Team
What does it look like?
Who are the team members?
When do you intera…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/thinking.pdf
December 03, 2015 - TeamSTEPPS Primary Care Participant Handout: Thinking About Your Primary Care Office-Based Team
I THINKING ABOUT YOUR PRIMARY CARE Oma-BASED TEAM
Directions:: Take 2 or 3 minutes to respond to the torlowing questions about your own pimary care
office-based teilm.
1.. List the members of your prWnary care o ff Ke-…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module1/1_ts_office_intro.pptx
January 01, 2010 - Slide 1
for
Office-Based Care
Introduction
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
RRS
1
Collaboration of:
Agency for Healthcare Research and Quality (AHRQ)
Department of Defense
Team Strategies & Tools to Enhance Performance & Patient Safety
Focuses on strengthening the specific knowledge, s…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
December 01, 2005 - PowerPoint Presentation
for
Office-Based Care
Communication
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
RRS
1
Communication
The first of the four main TeamSTEPPS components
“The process by which information is clearly and accurately exchanged between two or more team members in the prescribed mann…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/video.pdf
December 03, 2015 - TeamSTEPPS Primary Care Participant Handout: Video Reflections
6
I VIDEO REFLECTIONS
pjrecrj005
As you view the video, make a note of your thoughts and observations. What problems do you see
occurring? Where do you see breakdowns i:n the process of providing quaHty patient care? How coukl
the breakdowns have …
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading.pptx
January 01, 2006 - Slide 1
for
Office-Based Care
Leading Teams
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
RRS
1
Leading Teams
Definitions of leadership center on the concept of influence:
“A process whereby an individual organizes and influences a group of individuals to achieve a common goal” (Northouse, 2007).
Le…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/huddle.pdf
December 03, 2015 - TeamSTEPPS Primary Care Instructor Guide Handout: When and Why to Use A Huddle
I I WHEN AND WHY TO USE A HUDDLE
QjrutIDm:
Think about a situation in your- medical office in which the team leadershould have called a OOddle, but
did not.What were the results? Se prepared to share your example with the larger group.…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/mutual.pdf
December 03, 2015 - mutual
__________________________ _
__________________________ _
__________________________ _
__________________________ _
MUTUAL SUPPORT BEHAVIORSI I
()jre:c;tIDm: Form a smallgroup ofthree orfour people. tn your group, identify typesofbehavior that
might constitute mutual support, orteam back~p behavior-…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Teaching and Coaching
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
RRS
1
Objectives
Address teaching TeamSTEPPS tools as a part of a coursework style approach where tools are divided into levels of difficulty
Define the role of a coach
Identify traits and skills of…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/checklist.pdf
December 03, 2015 - CREATING A HANDOFF CHEO
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/evaluating.pdf
December 09, 2015 - Evaluating TeamSTEPPS for Office-Based Care Worksheet
Evaluating
TeamSTEPPS Exercise TeamSTEPPS®
Evaluating TeamSTEPPS for Office-Based Care Worksheet
SCENARIO
You have been asked to work with a fairly large medical office that has been struggling with its
management of type 2 diabetes patients. In particular…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module11/11_ts_office_impplan.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Implementation Planning
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
RRS
1
Objectives
Describe the steps involved in implementing TeamSTEPPS in an office-based care setting
Discuss possible barriers at each step for the practices that will be recruited
®
TE…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/acknowl.pdf
March 06, 2014 - TeamSTEPPS 2.0: Acknowledgments
Acknowledgments
Funded by the Agency for Healthcare Research and Quality (AHRQ) under Contract #:
HHSA2902010000251, TO#2, TeamSTEPPS® 2.0 is a collaborative effort to update and expand the
original TeamSTEPPS curriculum. This effort involved the contributions of many organizat…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/quickrefguide.pdf
March 13, 2014 - TeamSTEPPS 2.0 Quick Reference Guide to TeamSTEPPS Action Planning
TeamSTEPPS 2.0 Guide to Action Quick Reference - 1
The Quick Reference Guide to
TeamSTEPPS Action Planning
Step 1: Create a Change Team
Objective: To create a team of leaders and staff members with the authority, expertise,
credibility, …
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/printver/ig_cover_front.pdf
March 21, 2014 - Instructor Manual Print Components - Front Cover
Instructor Manual
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/printver/ig_spine.pdf
March 21, 2014 - Instructor Manual Print Components - Spine label
Instructor M
anual
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/neonatalicu.pdf
March 19, 2014 - TeamSTEPPS Specialty Scenarios: Neonatal ICU
TeamSTEPPS 2.0 Specialty Scenarios - 53
Specialty
Scenarios
NEONATAL ICU
Specialty Scenarios - 54 TeamSTEPPS 2.0
Specialty
Scenarios
Neonatal ICU
Scenario 44
Appropriate for: Neonatal ICU
Setting: Hospital
At approximately 2100, the NICU nur…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/labordel.pdf
March 18, 2014 - TeamSTEPPS Speciality Scenarios, Labor & Delivery
TeamSTEPPS 2.0 Specialty Scenarios - 103
Specialty
Scenarios
L&D
Specialty Scenarios - 104 TeamSTEPPS 2.0
Specialty
Scenarios
L&D
Scenario 85
Appropriate for: L&D
Setting: Hospital
Sue Jones a 28-year-old G1 P0 at term is undergoing an…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
August 01, 2017 - Training Providers on Cultural Competency
Another strategy health plans can use is to sponsor training … programs for providers to
improve their cultural competency. … This diabetes education program led
to improved disease control among participants, increased patient … Clinics Offer Culturally Tailored Diabetes Education and Culturally
Appropriate Care to Ethiopian Patients … Cultivating Cultural Competence
August 2017 6.K-8
o Education to provider groups that includes sensitivity