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421. Selected Best Practices and Suggestions for Improvement (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4g_combo_psi10-postopmetaderangement-bestpractices.pdf
     May 20, 2016 - Improve Hospital Quality and Safety 3 Tool D.4g Educational Recommendation • Plan and provide education … Education should occur upon hire, annually, and when this protocol is added to job responsibilities. … • Communication between patient, provider, nurse, and diabetes educator regarding patient education … https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/ MLNProducts/Downloads/wPOA-Fact-Sheet.pdf … https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/Downloads/wPOA-Fact-Sheet.pdf

422. Readiness Assessment Survey (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.pdf
     September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module Train the Trainer Handouts Readiness Assessment Survey Is Your Organization Ready for This TeamSTEPPS Module? These questions can help you assess your institution’s readiness to i…

423. Readiness Assessment Survey (doc file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
     September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module Train the Trainer Handouts Readiness Assessment Survey Is Your Organization Ready for This TeamSTEPPS Module? These questions can help you assess your institution’s readiness to implement the TeamSTEPPS…

424. TeamSTEPPS Limited English Proficiency Module: Goals and Outcomes (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepgoals.pdf
     July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Goals and Outcomes Goals and Outcomes What needs to change? Processes Activities Practices Behaviors Attitudes LEP

425. TeamSTEPPS Limited English Proficiency Module: Implementation Slide Handouts (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/impslhandouts.pdf
     July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Implementation Slide Handouts 1 Enhancing Safety for Patients With Limited English Proficiency Train-the-Trainer Session: Implementation LEP Implementation ™ Shift Toward a Culture of Safety LEP Implementation ™ Phase I: Assessment  Process map …

426. TeamSTEPPS Limited English Proficiency Module: Form Letter (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepletter.pdf
     July 30, 2012 - TeamSTEPPS Limited English Proficiency Module: Form Letter [PLACE ON TRAINING ORGANIZER’S LETTERHEAD] [DATE] [ADDRESS] Dear TeamSTEPPS trainers, We look forward to seeing you soon for the TeamSTEPPS training to improve the safety of patients with limited English Proficiency (LEP). A while back, you …

427. Participant List (doc file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leptrlist.docx
     January 20, 2006 - Participant List ( LEP ) Participant List Training of Trainers [Location, Date] Trainers Name, Degrees Position Institution Contact info Name, Degrees Position Institution Contact info Coordinators Name, Degrees Position Institution Contact info Name, Degrees Position Institution Contact info Hospital Repres…

428. TeamSTEPPS Limited English Proficiency Module: Slide Handouts (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepslhandouts.pdf
     July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Slide Handouts 1 TeamSTEPPS LEP Patient Safety | Essentials Essentials Enhancing Safety for Patients With Limited English Proficiency Overview/Objectives  Understand the safety risk to patients with limited English proficiency  Know the process to …

429. TeamSTEPPS Limited English Proficiency Module: Action Planning (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepactionplan.pdf
     July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Action Planning Action Planning Activity Person Responsible Target Date LEP

430. TeamSTEPPS: Rapid Response Systems (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/instructor_slides/rrsinstructmod.pdf
     January 01, 2008 - The role of teamwork in the professional education of physicians: Current status and assessment recommendations … Performance improvement initiatives should have components of education, skill building, measurement

431. Readiness Assessment Survey (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.pdf
     September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module Staff Training Handouts Readiness Assessment Survey Is Your Organization Ready for This TeamSTEPPS Module? These questions can help you assess your institution’s readiness to implemen…

432. Readiness Assessment Survey (doc file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
     September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module Staff Training Handouts Readiness Assessment Survey Is Your Organization Ready for This TeamSTEPPS Module? These questions can help you assess your institution’s readiness to implement the TeamSTEPPS modu…

433. TeamSTEPPS Limited English Proficiency Module: Evidence Summary (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepevidencesum.pdf
     January 01, 2012 - TeamSTEPPS Limited English Proficiency Module: Evidence Summary Evidence Summary: Why focus on safety for patients with limited English proficiency? Patient safety events that affect limited-English-proficient (LEP) patients tend to be more severe and more frequently due to communication errors compared to Engl…

434. TeamSTEPPS Limited English Proficiency Module: Patient Language Process Map (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepprocessmap.pdf
     July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Patient Language Process Map Patient Language Process Map Identify language/cultural needs Who? How? Contact interpreter Who? How? List various methods. Note contingency plans. Ensure that interpreter is present for entire encounter Who? How? Ensure that …

435. TeamSTEPPS Limited English Proficiency Module: Briefing Exercise (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepbriefingex.pdf
     July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Briefing Exercise Briefing Exercise We’re going to practice briefing, including creating psychological safety, by having you read through a scenario where a patient is being discharged from the hospital after having a myocardial infarction. I need someone to play t…

436. TeamSTEPPS Limited English Proficiency Module: Readiness Assessment Survey (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepreadisurvey.pdf
     July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Readiness Assessment Survey Readiness Assessment Survey Is Your Organization Ready for This TeamSTEPPS Module? These questions can help you assess your institution’s readiness to implement the TeamSTEPPS module to improve safety for patients with limited English…

437. TeamSTEPPS Limited English Proficiency Module: Train-the-Trainer Session Agenda (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leptragenda.pdf
     July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Train-the-Trainer Session Agenda Enhancing Safety for Patients with Limited English Proficiency Train-the-Trainer Instructor Guide TM Slide TeamSTEPPS | Limited English Proficiency Limited English Proficiency Train-the-Trainer Session Agenda • Experience pret…

438. TeamSTEPPS Limited English Proficiency Module, Train-the-Trainer Session: Implementation (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepslimp.pdf
     July 26, 2012 - TeamSTEPPS Limited English Proficiency Module, Train-the-Trainer Session: Implementation Enhancing Safety for Patients With Limited English Proficiency Train-the-Trainer Session: Implementation Presenter Presentation Notes For this portion of the training, participants need to be in groups with the others from…

439. TeamSTEPPS Limited English Proficiency Module: Course Evaluation (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepcourseeval.pdf
     July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Course Evaluation COURSE EVALUATION Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) Location: Date: Response scale: 1=strongly disagree, 2=somewhat disagree, 3=neither agree nor disagree, 4=somewhat agree, 5=…

440. TeamSTEPPS Limited English Proficiency Module: Learning Outcomes Assessment (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leputcomesasst.pdf
     July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Learning Outcomes Assessment 1 Enhancing Safety for Patients With Limited English Proficiency Learning Outcomes Assessment For each of the following questions, circle the letter next to the one best answer. 1. A 22-year-old male patient, Alejand…