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www.ahrq.gov/policy/electronic/plain-writing/index.html
July 01, 2025 - Plain Language at AHRQ
The Plain Writing Act of 2010 requires federal agencies to write clear Government communication that the public can understand and use. This page explains what plain language is and how the Agency for Healthcare Research and Quality (AHRQ) is implementing the Act.
What is Plain Language…
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-132-scd-section-8-table-7-8-9.pdf
October 01, 2013 - Q-METRIC Sickle Cell Disease Measure 1, Section 8, Tables 7, 8, and 9
Q-METRIC Sickle Cell Disease Measure 1: Timeliness of Confirmatory Testing for Sickle
Cell Disease
Graphics for Section VIII Feasibility
VIII.A. Data Availability
TABLE 7: Summary o…
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www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-15.html
October 01, 2013 - Potential Measures for Clinical-Community Relationships
A-15. Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey)
Previous Page Next Page
Table of Contents
Potential Measures for Clinical-Community Relationships
Acknowledgements
Executive Summary …
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www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-16.html
October 01, 2013 - Potential Measures for Clinical-Community Relationships
A-16. Measure 13: Clinician discussion of treatment plan with patients or family caregivers (ASCP Physician Survey)
Previous Page Next Page
Table of Contents
Potential Measures for Clinical-Community Relationships
Acknowledgements
Executive…
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www.ahrq.gov/talkingquality/translate/scores/adjustment-scoring.html
January 01, 2023 - Making Adjustments to Health Care Quality Scores
One of the most thorny topics in quality measurement is the adjustment of scores across different plans or providers to account for differences in the characteristics of their patients or themselves. This page reviews key issues related to adjustments to scores…
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www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-13.html
October 01, 2013 - Potential Measures for Clinical-Community Relationships
A-13. Measure 10: Changes in clinicians’ knowledge of available services in the local community (ASCP Physician Survey)
Previous Page Next Page
Table of Contents
Potential Measures for Clinical-Community Relationships
Acknowledgements
Execu…
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www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-14.html
October 01, 2013 - Potential Measures for Clinical-Community Relationships
A-14. Measure 11: Whether or not a clinician would refer any family caregiver to intervention in the future (ASCP Physician Survey)
Previous Page Next Page
Table of Contents
Potential Measures for Clinical-Community Relationships
Acknowledgem…
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www.ahrq.gov/talkingquality/resources/design/testing.html
September 01, 2019 - Testing the Design of a Quality Report By Getting User Feedback
User testing with people who represent your intended audience is the best way to ensure that your report design is clear and effective.
Use Interviews To Collect Feedback From Users
For most purposes, you will learn much more from users if you …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
June 02, 2025 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care
The CAHPS Narrative Elicitation
Protocol
Rachel Grob, Ph.D.
Director of National Initiatives and Clinical Professor,
Center for Patient Partnerships
Madison, WI
www.ahrq.gov/cahps
CAHPS Narrative Elicitation Protocol
• A …
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/api.html
August 01, 2022 - Event Investigation and Analysis Guide: Appendix I
Glossary
Adverse safety event: a deviation from generally accepted performance standards that reaches the patient and results in moderate to severe harm or death.
Anchoring bias: the tendency to make all information fit into a preconceived story, causing…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_1_Brochure_508.docx
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 1)
(Brochure Back)
Is being a patient and family advisor right for you?
Being a patient and family advisor may be a good match with your skills and experiences if you can:
Speak up and share suggestions and potential solutions to help improve hospital car…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_1_Brochure_508.pdf
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 1)
Become a
Patient and
Family Advisor
Working Together
to Help Improve
Our Hospital
Is being a patient and family advisor
right for you?
Being a patient and family advisor may be a
good match with your skills and
experiences if…
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www.ahrq.gov/cahps/about-cahps/index.html
June 01, 2025 - About the CAHPS Program and Surveys
The Agency for Healthcare Research and Quality’s (AHRQ) Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) program began in 1995. Its purpose is to boost our scientific understanding of patient experience with healthcare as part of a larger effort to advance t…
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www.ahrq.gov/talkingquality/index.html
Talking Quality: Reporting to Consumers on Health Care Quality
Health Care Quality Report Objectives
Be clear on the aims of your report, whether consumer choice, education, or improvement.
…
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www.ahrq.gov/cahps/surveys-guidance/hp/about/Development-CAHPS-HP-Survey.html
May 01, 2022 - Development of the CAHPS Health Plan Survey
AHRQ launched the development of the CAHPS Health Plan Survey in 1995 and released the first version for public use in 1997. Since that time, the CAHPS team has clarified and updated the survey instrument several times to reflect changes in healthcare delivery, survey…
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-sustainability-centers-of-excellence5.html
April 01, 2025 - Four Pillars for Sustainable Centers of Excellence
Leadership Support
Previous Page Next Page
Table of Contents
Four Pillars for Sustainable Centers of Excellence
Introduction
Center of Excellence Operations
Alignment
Integration
Leadership Support
Windows of Opportunity
Conclusion
A…
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www.ahrq.gov/chsp/about-chsp/index.html
May 01, 2021 - About the Comparative Health Systems Performance (CHSP) Initiative
Overview
Download this fact sheet (PDF, 103.1 KB)
PCOR Grant Awards: New AHRQ-Funded Centers to Study Health Systems and Their Efforts to Disseminate Patient-Centered Outcomes Research (June 15, 2015 press release)
AHRQ Comparative Hea…
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www.ahrq.gov/patient-safety/settings/ambulatory/tools.html
February 01, 2018 - Ambulatory Care
AHRQ is committed to improving the safety and quality of ambulatory care in the United States. Ambulatory care is care provided by health care professionals in outpatient settings. These settings include medical offices and clinics, ambulatory surgery centers, hospital outpatient departments, an…
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www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/naa-october-2024-webinar-slides.pdf
January 01, 2024 - NAA National Webinar October 2024
Workforce Safety and Well-being Webinar Series (Session 1)
Leadership Strategies that Improve
Workforce Safety and Well-being
NATIONAL WEBINAR SERIES
October 8, 2024
Housekeeping Instructions
• This webinar will be recorded and available for viewing on the NAA website
• Pleas…
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www.ahrq.gov/hai/cusp/modules/identify/alt-text.html
March 01, 2013 - Identify Defects Module Alternate Text
Slide Number and Title
Slide Content
Content for Alternative Text (Illustration)
Slide 1
Cover Slide
(CUSP Toolkit logo)
The "Identify Defects Through Sensemaking" module of the Comprehensive Unit-Based Safety Program (CUSP) Toolkit. The CUSP Toolk…