-
www.monahrq.ahrq.gov/talkingquality/resources/design/general-tips/index.html
October 01, 2019 - Makes it easy for them to skim and find topics of personal interest. … to create the perception that your report will be easy to read and understand. … Font Size and Type
Make the text large enough for easy reading and choose highly readable fonts. … For Web reports , experts usually recommend using a sans serif font for easy on-screen reading. … But it's easy to overdo it or use color in a way that is confusing rather then enlightening.
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=4&search_api_fulltext=&sort=asc
Sort descending
Population
Survey
Topics
P-HL55
It was easy … Adult
Health Plan
Health literacy
C-SC2
Easy … Adult
Health Plan
Medical supplies
CC23
Easy … literacy
C-HL19
Explanation of blood test, x-ray, or other test was easy … literacy
H-HL21
Explanation of blood test, x-ray, or other test was easy
-
www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/primary-care-health-literacy-assessment.docx
March 01, 2024 - ☐
☐
☐
☐
7-Be Easy to Reach
22. … ☐
☐
☐
☐
7-Be Easy to Reach
23. … ☐
☐
☐
☐
7-Be Easy to Reach
24. … Our practice assesses whether written materials are easy to understand. … ☐
☐
☐
☐
11-Assess, Select, and Create Easy-to-Understand Materials
29.
-
ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool21.html
April 01, 2024 - Home
Health Literacy
Health Literacy Improvement Tools
Make Referrals Easy … Funding
Health Literacy Universal Precautions Toolkit, 3rd Edition
Make Referrals Easy … Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Making the referral process easy for patients increases the chances that they will follow through. … April 2024
Page originally created February 2024
Internet Citation: Make Referrals Easy
-
www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/primary-care-health-literacy-assessment.pdf
March 01, 2024 - ☐ ☐ ☐ ☐ 7-Be Easy to Reach
22. … ☐ ☐ ☐ ☐ 7-Be Easy to Reach
23. … ☐ ☐ ☐ ☐ 7-Be Easy to Reach
24. … Assess whether materials are easy to read, understand, and act on. … Choose materials that are easy to read, understand, and act on.
-
www.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
June 01, 2017 - Q14 Nurses listened carefully to parent
Q15 Nurses explained things to parent in a way that was easy … Q17 Doctors listened carefully to parent
Q18 Doctors explained things to parent in a way that was easy … Child
Q8 Nurses listened carefully to child
Q9 Nurses explained things to child in a way that was easy … Q11 Doctors listened carefully to child
Q12 Doctors explained things to child in a way that was easy
-
www.ahrq.gov/health-literacy/improve/index.html
March 01, 2024 - The RED Toolkit includes templates for easy-to-understand discharge instructions and post-discharge telephone … Improvement Measures
Quality improvement measures can help healthcare organizations make health information easy … to understand and health systems easy to navigate. … AHRQ's Easy-to-Understand Telehealth Consent Form
AHRQ's telehealth consent resources include a … sample telehealth consent form (Word, 27 KB) that is easy to understand and how-to guidance for clinicians
-
www.ahrq.gov/talkingquality/resources/writing/tip1.html
May 01, 2015 - In a Quality Report, Write Text That’s Easy To Understand
The ability of a reader to understand … Use Simple Sentence Structures
Sentences should be easy for readers to interpret. … To make it easy for your readers:
Don’t pack too much information into a single sentence. … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
-
www.ahrq.gov/health-literacy/improve/precautions/tool17b.html
March 01, 2024 - Is it easy to sign into the patient portal? … Is the site easy to read?
☐ Yes
☐ No
If No, what was hard to read and why? … Is it easy to find the information you want? … Is the information on the site easy to understand? … Use this space to note how easy or hard it was for the patient to perform the task.
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=1
April 24, 2024 - Survey
Topics
C-HL20
Results of blood test, x-ray, or other test were easy … literacy
C-HL19
Explanation of blood test, x-ray, or other test was easy … C-HL12
Instructions about specific illness or health condition were easy … Clinician & Group
Health literacy
C-HL16
Provider gave easy … Clinician & Group
Health literacy
C-HL15
Provider gave easy
-
www.ahrq.gov/health-literacy/improve/precautions/guide/written.html
September 01, 2020 - Tips for Assessing Written Materials
To ensure that your practice's written documents are easy to … Dispelling misconceptions that using written materials that are easy to understand = "dumbing down" of … Where these materials will be located, including where in your EHR system, for easy access by practice … So, providing easy-to-understand written materials that reiterate your key points is important. … Go to Tool 11: Assess, Select, and Create Easy-to-Understand Materials for suggestions.
-
www.ahrq.gov/prevention/resources/depression/depsumtab1.html
April 01, 2013 - Time, min
Beck Depression Inventory
21
Today
0-63
Mild, 10; moderate, 20; severe, 30
Easy … 2-5
Center for Epidemiologic Study Depression Screen
20
Past week
0-60
16
Easy
2 … -5
General Health Questionnaire
28
Past few weeks
0-28
4
Easy
5-10
Medical Outcomes … 1
Average
< 2
Symptom Driven Diagnostic System-Primary Care
5
Past month
0-4
2
Easy … well.
3 The cut-point is the number at or above which the test is considered positive.
4 "Easy
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=6&search_api_fulltext=&sort=asc
Information about how much patient would have to pay for special services or equipment was easy … Health literacy
P-HL21
Information from customer service was easy … Health literacy
P-HL54
Information on the health plan's Website was easy … P-HL11
Instructions about specific illness or health condition were easy … C-HL12
Instructions about specific illness or health condition were easy
-
www.ahrq.gov/health-literacy/improve/precautions/tool2a.html
April 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Our practice assesses whether written materials are easy to understand. … Our practice's forms are easy to understand and fill out, collect only necessary information, and use … Our practice selects easy-to-understand and relevant materials for the waiting room and ensures that … All clinicians write precise instructions for taking medicine that are easy-to-understand (e.g., "take
-
www.ahrq.gov/cahps/surveys-guidance/american-indian/about/survey-measures.html
March 01, 2018 - Needed Care
Q9 Patient got medical help or advice needed after regular hours
Q30 Easy … to get appointments with specialists
Q35 Easy to get needed care, tests, or treatment
Q55 … How Well Health Professionals Communicate
Q36 Provider explained things in a way that was easy … enough time with patient
Q41 Provider explained the purpose of medicines in a way that was easy … to understand
Q43 Provider explained in a way that was easy to understand what to do if illness
-
digital.ahrq.gov/ahrq-funded-projects/computerized-patient-centered-collaborative-technology-compact-support/citation/decision
January 01, 2023 - The decision aid is the easy part: Workflow challenges of shared decision making in cancer care. … The decision aid is the easy part: Workflow challenges of shared decision making in cancer care.
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=17&search_api_fulltext=&sort=desc
Topics
P-HL11
Instructions about specific illness or health condition were easy … Health literacy
P-HL54
Information on the health plan's Website was easy … Health literacy
P-HL21
Information from customer service was easy … Information about how much patient would have to pay for special services or equipment was easy … P-HL40
Information about how to make a complaint to the health plan was easy
-
www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/patient-portal-form.docx
March 01, 2024 - Is it easy to sign into the patient portal?
☐Yes
☐No
If No, what would make it easier to sign in? … Is the site easy to read?
☐Yes
☐No
If No, what was hard to read and why? … Is it easy to find the information you want?
☐Yes
☐No
If No, what was hard to find and why? … Is the information on the site easy to understand? … Use this space to note how easy or hard it was for the patient to perform the task.
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=10
February 08, 2024 - Health literacy
P-HL20
Results of blood test, x-ray, or other test were easy … literacy
P-HL18
Explanation of blood test, x-ray, or other test was easy … Health Plan
Health literacy
P-HL6
Personal doctor gave easy … Health Plan
Health literacy
P-HL14
Personal doctor gave easy … Health Plan
Health literacy
P-HL15
Personal doctor gave easy
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=19&search_api_fulltext=&sort=desc
visits
Child
Health Plan
Utilization
CC15
Easy … Health Plan
Children with chronic conditions
CC12
Easy … Health Plan
Children with chronic conditions
CC9
Easy … Health Plan
Children with chronic conditions
CC23
Easy … Adult
Health Plan
Medical supplies
C-SC2
Easy