-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=18&search_api_fulltext=&sort=asc
Group
Your care from specialists in the last 6 months
C-SC2
Easy … care from specialists in the last 6 months
P-AS1
Reasons it was not easy … Adult
Health Plan
Medical supplies
P-MS2
Easy
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=4&search_api_fulltext=&sort=desc
Health Plan
Relation to policyholder
P-MS2
Easy … Health Plan
Medical supplies
P-AS1
Reasons it was not easy … Health Plan
Access to specialist care
C-SC2
Easy
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=16&search_api_fulltext=&sort=asc
Clinician & Group
Health literacy
C-HL7
Provider gave easy … Clinician & Group
Health literacy
C-HL15
Provider gave easy … Clinician & Group
Health literacy
C-HL16
Provider gave easy
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=14&search_api_fulltext=&sort=asc
Health Plan
Health literacy
P-HL6
Personal doctor gave easy … Health Plan
Health literacy
P-HL14
Personal doctor gave easy … Health Plan
Health literacy
P-HL15
Personal doctor gave easy
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=9&search_api_fulltext=&sort=desc
Health promotion & education
P-HL15
Personal doctor gave easy … Health Plan
Health literacy
P-HL14
Personal doctor gave easy … Health Plan
Health literacy
P-HL6
Personal doctor gave easy
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=5&search_api_fulltext=&sort=asc
Plan
Health literacy
P-HL24
Health plan information was easy … P-HL40
Information about how to make a complaint to the health plan was easy … Information about how much patient would have to pay for special services or equipment was easy
-
www.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
April 01, 2018 - Dentists and Staff
Q6 How often did your regular dentist explain things in a way that was easy … Q25 Using any number from 0 to 10, where 0 is extremely difficult and 10 is extremely easy, what … number would you use to rate how easy it was for you to find a dentist?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
May 08, 2017 - In the last 12 months, how often were these instructions easy to understand? … Was the information about how your health plan works easy to understand? … Was the information about your health plan’s coverage and benefits easy to understand? … Was the information about how to stay healthy easy to understand? … Was the information on your health plan's Website easy to understand?
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
May 08, 2017 - In the last 12 months, how often were these instructions easy to understand? … Was the information about how your health plan works easy to understand? … Was the information about your health plan’s coverage and benefits easy to understand? … Was the information about how to stay healthy easy to understand? … Was the information on your health plan's Website easy to understand?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
May 08, 2017 - In the last 12 months, how often were these instructions easy to understand? … Was the information about how your health plan works easy to understand? … Was the information about your health plan’s coverage and benefits easy to understand? … Was the information about how to stay healthy easy to understand? … Was the information on your health plan's Website easy to understand?
-
digital.ahrq.gov/sites/default/files/docs/publication/AppendixB_Comm_Tech_For_AA_Women.pdf
May 23, 2013 - How easy or difficult were the questions to answer? … your health risks have changed, would you be willing to take the health survey in:
3
How easy … How easy or difficult were the questions to answer? … To see if your health risks have changed, would you be willing to take the health survey in:
How easy
-
ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool16.html
April 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … If the difficulty is logistical, use the strategies in the below section, Make it easy to get medicines … The list should be organized so it is easy to see when to take medicines over the course of a day. … Make it easy to get medicines.
Simplify refills. … If your EHR has an easy-to-use medicine reminder app, using it will reduce the chance of errors being
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool4d.docx
December 10, 2015 - Did this provider or staff member explain things in a way that was easy to understand? … Were these instructions easy to understand?
Yes
No
7c.
-
pcmh.ahrq.gov/health-literacy/improve/precautions/tool7a.html
March 01, 2024 - Teach-Back Questions for Informed Consent
Lab Results Letter
Follow Up with Patients: Tool 6
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
pbrn.ahrq.gov/health-literacy/improve/precautions/tool7a.html
March 01, 2024 - Teach-Back Questions for Informed Consent
Lab Results Letter
Follow Up with Patients: Tool 6
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmlitap2.pdf
October 15, 2007 - The phone number is easy for everyone to find on
all promotional or informational materials.
4. … It’s easy
for anyone to pick out the important information
on them.
8. … The pharmacy displays pamphlets and educational
brochures in a way that makes it easy for people to … written in plain
language they:
• use simple, everyday words,
• organize the information so it is easy … Overall, these print materials are easy for adults
with limited literacy skills to understand:
-
digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/obrien-c-et-al-2000
January 01, 2000 - Most GPs rated the system as easy to learn, fast to use, and preferable to paper for providing information … Workflow-Related Findings
"Seventeen out of 19 (90%) users declared [the software] was easy to learn … All users reported that they found it either 'very easy' or 'moderately easy' to navigate around the
-
pcmh.ahrq.gov/health-literacy/improve/precautions/toolkit.html
February 01, 2024 - Teach-Back Questions for Informed Consent
Lab Results Letter
Follow Up with Patients: Tool 6
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy … Customs, and Beliefs: Tool #10 Tools to Improve Written Communication
Assess, Select, and Create Easy-to-Understand … Resources: Tool #19
Connect Patients with Literacy and Math Resources: Tool #20
Make Referrals Easy
-
pbrn.ahrq.gov/health-literacy/improve/precautions/toolkit.html
February 01, 2024 - Teach-Back Questions for Informed Consent
Lab Results Letter
Follow Up with Patients: Tool 6
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy … Customs, and Beliefs: Tool #10 Tools to Improve Written Communication
Assess, Select, and Create Easy-to-Understand … Resources: Tool #19
Connect Patients with Literacy and Math Resources: Tool #20
Make Referrals Easy
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=15&search_api_fulltext=&sort=asc
technology
C-HIT15
Blood tests, x-rays, or other test results were easy … C-HIT17
Blood tests, x-rays, or other test results were presented in a way that was easy … Health information technology
C-HIT21
Visit notes were easy