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241. Appendix B. Definition of Composites, Items, and Ratings | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/appendix-b.html
     October 01, 2017 - Never Sometimes Usually Always In the last 6 months, how often was it easy to get the …   In the last 6 months, how often did your personal doctor explain things in a way that was easy … Text Response Options Getting Needed Care   In the last 6 months, how often was it easy … how often did your child's personal doctor explain things about your child's health in a way that was easy … In the last 6 months, how often did your child's personal doctor explain things in a way that was easy

242. Section 7.A, Tables 11 and 12 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-11-12.pdf
     March 09, 2018 - 86.8* 78.7 content Written visit summary was useful FECC-10 86.0 87.8 87.2 85.2 and easy … hospitalization summary content Written hospitalization summary FECC-13 93.1 92.5 85.7 92.3 was easy … needed Messaging Appropriate written visit summary content Written visit summary was useful and easy … Written hospitalization summary was easy

243. Guidelines and Other Resources To Fine-tune Your Writing | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/resources/writing/guidelines.html
     September 01, 2019 - Health Literacy Online: A Guide to Writing and Designing Easy-to-Use Health Web Sites. … Write Text That’s Easy for Your Audience To Understand Tip 2. … Make It Easy to Skim Tip 4. Use Devices That Engage Your Readers Tip 5.

244. Microsoft Word - post-usability evaluation questionnaire.doc (pdf file)
     digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/Post-UsabilityEvaluationQuestionnaire.pdf
     November 08, 2010 - Difficult 0 1 2 3 4 5 6 7 8 9 Easy c. Frustrating 0 1 2 3 4 5 6 7 8 9 Satisfying d. … Characters on screen Hard to read 0 1 2 3 4 5 6 7 8 9 Easy to read 3. … Remembering names and use of Difficult 0 1 2 3 4 5 6 7 8 9 Easy commands 13. … Correcting your mistakes Difficult 0 1 2 3 4 5 6 7 8 9 Easy 17. … Health IT is easy to use. 1 2 3 4 5 6 7 20.

245. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Health Literacy | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
     April 01, 2020 - In the last 12 months, how often were these instructions easy to understand? … Was the information about how your health plan works easy to understand? … Was the information about your health plan's coverage and benefits easy to understand? … Was the information about how to stay healthy easy to understand? … Was the information on your health plan's Website easy to understand?

246. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Health Literacy | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
     April 01, 2020 - In the last 12 months, how often were these instructions easy to understand? … Was the information about how your health plan works easy to understand? … Was the information about your health plan's coverage and benefits easy to understand? … Was the information about how to stay healthy easy to understand? … Was the information on your health plan's Website easy to understand?

247. Use Health Education Material Effectively: Tool 12 | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/health-literacy/improve/precautions/tool12.html
     February 01, 2024 - to use, easy to explain, and as far as I know, we've had a lot of patients say, 'Wow, thank you. … Observe patients using your portal and use the Patient Portal Feedback Form to record how easy or hard … and selecting easy-to-understand materials). … If materials are not easy to understand or act on, work with your vendor to develop strategies to access … Create "information order sets" to make it easy to find the materials you want when needed.

248. Use Health Education Material Effectively: Tool 12 | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool12.html
     February 01, 2024 - to use, easy to explain, and as far as I know, we've had a lot of patients say, 'Wow, thank you. … Observe patients using your portal and use the Patient Portal Feedback Form to record how easy or hard … and selecting easy-to-understand materials). … If materials are not easy to understand or act on, work with your vendor to develop strategies to access … Create "information order sets" to make it easy to find the materials you want when needed.

249. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=1
     March 18, 2024 - Survey Topics C-HL20 Results of blood test, x-ray, or other test were easy … literacy C-HL19 Explanation of blood test, x-ray, or other test was easy … C-HL12 Instructions about specific illness or health condition were easy … Clinician & Group Health literacy C-HL16 Provider gave easy … Clinician & Group Health literacy C-HL15 Provider gave easy

250. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=1
     April 24, 2024 - Survey Topics C-HL20 Results of blood test, x-ray, or other test were easy … literacy C-HL19 Explanation of blood test, x-ray, or other test was easy … C-HL12 Instructions about specific illness or health condition were easy … Clinician & Group Health literacy C-HL16 Provider gave easy … Clinician & Group Health literacy C-HL15 Provider gave easy

251. 2024 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-health-plan-chartbook.pdf
     January 01, 2024 - to get special medical equipment or devices for child 50% 51% 50% 53% 44% Easy to get special therapy … Prescription Medicine Easy to get prescription medicines for child through health plan 65% 63% … 51% N/A 57% Easy to get treatment or counseling for child 44% N/A 50% Getting Prescription Medicine … In the last 6 months, how often did your child’s personal doctor explain things in a way that was easy … In the last 6 months, how often was it easy to get this treatment or counseling for your child?

252. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/44631/psn-pdf
     December 02, 2015 - Why it's so easy for doctors to misdiagnose kids. December 2, 2015 Epstein, H. The Atlantic. …   https://psnet.ahrq.gov/issue/why-its-so-easy-doctors-misdiagnose-kids Recent emphasis on diagnostic … https://psnet.ahrq.gov/issue/why-its-so-easy-doctors-misdiagnose-kids https://psnet.ahrq.gov/issue/improving-diagnosis-health-care

253. Health Literacy Video: Questions for Discussion | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/improve/precautions/tool3b.html
     March 01, 2024 - Teach-Back Questions for Informed Consent Follow Up with Patients: Tool 6 Lab Results Letter Be Easy … Differences: Tool 9 Language Access Resources Consider Culture: Tool 10 Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20 Community Referral Form Make Referrals Easy

254. Appointment Reminder Letter | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/improve/precautions/tool11g.html
     March 01, 2024 - Teach-Back Questions for Informed Consent Follow Up with Patients: Tool 6 Lab Results Letter Be Easy … Differences: Tool 9 Language Access Resources Consider Culture: Tool 10 Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20 Community Referral Form Make Referrals Easy

255. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=6&search_api_fulltext=&sort=asc
     Information about how much patient would have to pay for special services or equipment was easy … Health literacy P-HL21 Information from customer service was easy … Health literacy P-HL54 Information on the health plan's Website was easy … P-HL11 Instructions about specific illness or health condition were easy … C-HL12 Instructions about specific illness or health condition were easy

256. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=6&search_api_fulltext=&sort=asc
     Information about how much patient would have to pay for special services or equipment was easy … Health literacy P-HL21 Information from customer service was easy … Health literacy P-HL54 Information on the health plan's Website was easy … P-HL11 Instructions about specific illness or health condition were easy … C-HL12 Instructions about specific illness or health condition were easy

257. Health Literacy Improvement Tools | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/health-literacy/improve/index.html
     March 01, 2024 - The RED Toolkit includes templates for easy-to-understand discharge instructions and post-discharge telephone … Improvement Measures Quality improvement measures can help healthcare organizations make health information easy … to understand and health systems easy to navigate. … AHRQ's Easy-to-Understand Telehealth Consent Form AHRQ's telehealth consent resources include a  … sample telehealth consent form  (Word, 27 KB) that is easy to understand and how-to guidance for clinicians

258. Health Literacy Improvement Tools | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/health-literacy/improve/index.html
     March 01, 2024 - The RED Toolkit includes templates for easy-to-understand discharge instructions and post-discharge telephone … Improvement Measures Quality improvement measures can help healthcare organizations make health information easy … to understand and health systems easy to navigate. … AHRQ's Easy-to-Understand Telehealth Consent Form AHRQ's telehealth consent resources include a  … sample telehealth consent form  (Word, 27 KB) that is easy to understand and how-to guidance for clinicians

259. Health Literacy Improvement Tools | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/health-literacy/improve/index.html
     March 01, 2024 - The RED Toolkit includes templates for easy-to-understand discharge instructions and post-discharge telephone … Improvement Measures Quality improvement measures can help healthcare organizations make health information easy … to understand and health systems easy to navigate. … AHRQ's Easy-to-Understand Telehealth Consent Form AHRQ's telehealth consent resources include a  … sample telehealth consent form  (Word, 27 KB) that is easy to understand and how-to guidance for clinicians

260. Health Literacy Improvement Tools | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/health-literacy/improve/index.html
     March 01, 2024 - The RED Toolkit includes templates for easy-to-understand discharge instructions and post-discharge telephone … Improvement Measures Quality improvement measures can help healthcare organizations make health information easy … to understand and health systems easy to navigate. … AHRQ's Easy-to-Understand Telehealth Consent Form AHRQ's telehealth consent resources include a  … sample telehealth consent form  (Word, 27 KB) that is easy to understand and how-to guidance for clinicians