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talkingquality.ahrq.gov/health-literacy/publications/ten-attributes.html
January 01, 2024 - To achieve good health outcomes, people need understandable health information and easy access to health … Provides easy access to health information and services and navigation assistance . … Designs and distributes print, audiovisual, and social media content that is easy to understand and act … Provides easy access to health information and services and navigation assistance. … Health literate healthcare organizations make it easy to find and understand health information, find
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ce.effectivehealthcare.ahrq.gov/health-literacy/publications/ten-attributes.html
January 01, 2024 - To achieve good health outcomes, people need understandable health information and easy access to health … Provides easy access to health information and services and navigation assistance . … Designs and distributes print, audiovisual, and social media content that is easy to understand and act … Provides easy access to health information and services and navigation assistance. … Health literate healthcare organizations make it easy to find and understand health information, find
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www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthlit-items-cg-survey30-adult.html
January 01, 2018 - In the last 6 months, how often did this provider give you easy to understand information about these … In the last 6 months, how often were these instructions easy to understand? … In the last 6 months, how often did this provider give you easy to understand instructions about how … , how often did this provider explain the possible side effects of your medicines in a way that was easy … In the last 6 months, how often was the explanation of what the test was for easy to understand?
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psnet.ahrq.gov/issue/adverse-events-medicine-easy-count-complicated-understand-and-complex-prevent
July 15, 2009 - Commentary
Adverse events in medicine: easy to count, complicated to understand, … Adverse events in medicine: easy to count, complicated to understand, and complex to prevent. … Adverse events in medicine: easy to count, complicated to understand, and complex to prevent.
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pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/measures.html
May 01, 2017 - Provider gave easy to understand instructions about medicines
C-HL16. … Provider gave easy to understand explanations about possible side effects of medicines
C-HL17. … Explanation of blood test, x-ray, or other test was easy to understand
H-HL22. … Blood test, x-ray, or other test results were easy to understand
Ease of Filling Out Forms
H-HL25 … Forms were easy for patient to fill out
H-HL29.
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pbrn.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/measures.html
May 01, 2017 - Provider gave easy to understand instructions about medicines
C-HL16. … Provider gave easy to understand explanations about possible side effects of medicines
C-HL17. … Explanation of blood test, x-ray, or other test was easy to understand
H-HL22. … Blood test, x-ray, or other test results were easy to understand
Ease of Filling Out Forms
H-HL25 … Forms were easy for patient to fill out
H-HL29.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=6&search_api_fulltext=&sort=desc
P-HL34
Information about how much patient would have to pay for medicines was easy … Health literacy
P-HL29
Coverage and benefits information was easy … Plan
Health literacy
P-HL24
Health plan information was easy … Health literacy
P-HL21
Information from customer service was easy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=16&search_api_fulltext=&sort=desc
H-HL35
Information from hospital staff about taking care of self at home was easy … H-HL37
Written instructions about how to take care of self at home were easy … Clinician & Group
Health literacy
C-HL7
Provider gave easy … C-HL12
Instructions about specific illness or health condition were easy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=4&search_api_fulltext=&sort=asc
literacy
H-HL21
Explanation of blood test, x-ray, or other test was easy … Health literacy
H-HL23
Blood test, x-ray, or other test results were easy … Hospital
Health literacy
H-HL28
Forms were easy … H-HL35
Information from hospital staff about taking care of self at home was easy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=5&search_api_fulltext=&sort=asc
H-HL35
Information from hospital staff about taking care of self at home was easy … H-HL37
Written instructions about how to take care of self at home were easy … Clinician & Group
Health literacy
C-HL7
Provider gave easy … C-HL12
Instructions about specific illness or health condition were easy
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www.ahrq.gov/news/newsroom/case-studies/201602.html
April 01, 2016 - "Our number one goal is to make it extremely easy for the patient," noted Marci Leonard, supervisor of … In addition to giving objective feedback on whether materials are easy to understand and easy for patients … Leonard, who explained that it is not easy to tell clinical experts that the information they document
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www.ahrq.gov/health-literacy/improve/precautions/appx.html
May 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy … Medicine Review Form (16 KB) ] Tools To Improve Written Communication Tool 11: Assess, Select, and Create Easy-to-Understand
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www.ahrq.gov/cahps/surveys-guidance/hospital/about/child-survey-measures.html
May 01, 2016 - Nurses listened carefully to parent
Q15 Nurses explained things to parent in a way that was easy … Doctors listened carefully to parent
Q18 Doctors explained things to parent in a way that was easy … Nurses listened carefully to child
Q9 Nurses explained things to child in a way that was easy … Doctors listened carefully to child
Q12 Doctors explained things to child in a way that was easy
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/primary-care-health-literacy-assessment.pdf
March 01, 2024 - ☐ ☐ ☐ ☐ 7-Be Easy to Reach
22. … ☐ ☐ ☐ ☐ 7-Be Easy to Reach
23. … ☐ ☐ ☐ ☐ 7-Be Easy to Reach
24. … Assess whether materials are easy to read, understand, and act on. … Choose materials that are easy to read, understand, and act on.
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digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/ou-mh-et-al-2008
January 01, 2008 - In terms of its usability, 83% found the system easy to use. … concerning the user interface and interactivity of TELEDERM are encouraging as 92% of the GPs found the text easy … to read, 84% were happy with the appearance of the interface, and 84% found the system easy to navigate … In terms of its usability, 83% found the system easy to use. … to read, 84% were happy with the appearance of the interface, and 84% found the system easy to navigate
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www.ahrq.gov/health-literacy/improve/precautions/tool3a.html
March 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
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psnet.ahrq.gov/node/44394/psn-pdf
August 24, 2018 - Getting the wrong person's medicine at the pharmacy:
easy steps consumers can take to help eliminate … https://psnet.ahrq.gov/issue/getting-wrong-persons-medicine-pharmacy-easy-steps-consumers-can-take- … https://psnet.ahrq.gov/issue/getting-wrong-persons-medicine-pharmacy-easy-steps-consumers-can-take-help-eliminate-these … https://psnet.ahrq.gov/issue/getting-wrong-persons-medicine-pharmacy-easy-steps-consumers-can-take-help-eliminate-these
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool2a.html
April 01, 2024 - Our practice routinely provides patients with updated medicine lists that describe in easy-to-understand … Our practice assesses whether written materials are easy to understand. … Our practice's forms are easy to understand and fill out, collect only necessary information, and use … Our practice selects easy-to-understand and relevant materials for the waiting room and ensures that … All clinicians write precise instructions for taking medicine that are easy-to-understand (e.g., "take
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=18&search_api_fulltext=&sort=asc
Health literacy
P-HL50
Information about how to stay healthy was easy … Health literacy
P-HL54
Information on the health plan's Website was easy … Adult
Health Plan
Health literacy
P-HL55
It was easy … Health Plan
Health literacy
P-HL6
Personal doctor gave easy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=4&search_api_fulltext=&sort=asc
C-HL12
Instructions about specific illness or health condition were easy … Clinician & Group
Health literacy
C-HL15
Provider gave easy … Clinician & Group
Health literacy
C-HL16
Provider gave easy … literacy
C-HL19
Explanation of blood test, x-ray, or other test was easy