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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=11
January 11, 2024 - P-HL34
Information about how much patient would have to pay for medicines was easy … P-HL40
Information about how to make a complaint to the health plan was easy … Information about how much patient would have to pay for special services or equipment was easy … Health literacy
P-HL50
Information about how to stay healthy was easy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=4&search_api_fulltext=&sort=asc
Adult
Health Plan
Health literacy
C-SC2
Easy … Adult
Health Plan
Medical supplies
CC23
Easy … literacy
C-HL19
Explanation of blood test, x-ray, or other test was easy … literacy
H-HL21
Explanation of blood test, x-ray, or other test was easy … Hospital
Health literacy
H-HL28
Forms were easy
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=4&search_api_fulltext=&sort=asc
Adult
Health Plan
Health literacy
C-SC2
Easy … Adult
Health Plan
Medical supplies
CC23
Easy … literacy
C-HL19
Explanation of blood test, x-ray, or other test was easy … literacy
H-HL21
Explanation of blood test, x-ray, or other test was easy … Hospital
Health literacy
H-HL28
Forms were easy
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool13.html
April 01, 2024 - Creating a friendly and easy-to-navigate environment may help your patients feel welcome and relaxed. … Look at all the signs in your practice, and make sure they:
Are visible and easy to read. … Teach your staff to provide easy-to-understand explanations of common billing and insurance concepts … easy to understand and act on materials. … Show easy-to-understand educational programming if you have a television in your waiting room.
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www.ahrq.gov/health-literacy/improve/precautions/tool17d.html
May 01, 2024 - ☐ Yes ☐ No Questions for Be Easy to Reach: Tool #7 1. … Was the response easy to understand? … Were the instructions or written information easy to understand? … Were the forms you were asked to sign easy to understand? … ☐ Yes ☐ No Questions for Make Referrals Easy: Tool #21 1.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-PWMI-items-hp-survey50-adult.html
February 01, 2021 - In the last 12 months, how often was it easy to move around the restroom at your personal doctor's office … In the last 12 months, how often was it easy to get this kind of therapy? … In the last 12 months, how often was it easy to get speech therapy? … In the last 12 months, how often was it easy to get your mobility equipment repaired? … In the last 12 months, how often was it easy to get or replace the mobility equipment that you needed
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/primary-care-health-literacy-assessment.docx
March 01, 2024 - ☐
☐
☐
☐
7-Be Easy to Reach
22. … ☐
☐
☐
☐
7-Be Easy to Reach
23. … ☐
☐
☐
☐
7-Be Easy to Reach
24. … Our practice assesses whether written materials are easy to understand. … ☐
☐
☐
☐
11-Assess, Select, and Create Easy-to-Understand Materials
29.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool12.pdf
January 22, 2016 - several weeks, the Health Literacy Team leader reported, “The staff seems to think it was
pretty easy … to use, easy to explain, and as far as I know, we’ve had a lot of patients say, ‘Wow, thank
you. … Use the Patient Portal Feedback Form to record
how easy it is for patients to use your Patient Portal … See Tool 11: Assess, Select, and Create Easy-to-
Understand Materials for information about assessing … and selecting easy-to-understand materials.
-
www.cpsi.ahrq.gov/health-literacy/improve/precautions/tool13.html
February 01, 2024 - Creating a friendly and easy-to-navigate environment may help your patients feel welcome and relaxed. … Look at all the signs in your practice, and make sure they:
Are visible and easy to read. … Teach your staff to provide easy-to-understand explanations of common billing and insurance concepts … easy to understand and act on materials. … Show easy-to-understand educational programming if you have a television in your waiting room.
-
psnet.ahrq.gov/node/38341/psn-pdf
April 02, 2009 - CPOE: it don't come easy.
April 2, 2009
Anderson HJ. CPOE: it don't come easy. … https://psnet.ahrq.gov/issue/cpoe-it-dont-come-easy
Although shifting from paper-based or verbal orders … https://psnet.ahrq.gov/issue/cpoe-it-dont-come-easy
https://psnet.ahrq.gov/issue/leapfrog-groups-cpoe-standard-and-evaluation-tool
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www.ahrq.gov/health-literacy/improve/precautions/tool5a.html
May 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
www.ahrq.gov/health-literacy/improve/precautions/tool13b.html
April 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
www.ahrq.gov/health-literacy/improve/precautions/tool18a.html
May 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
www.ahrq.gov/health-literacy/improve/precautions/tool9a.html
March 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy … Resources for Multilingual, Easy-to-Read Materials
The National Institutes of Health's MedlinePlus
-
psnet.ahrq.gov/node/45739/psn-pdf
July 02, 2017 - High-risk medications in hospitalized elderly adults: are
we making it easy to do the wrong thing? … High-Risk Medications in Hospitalized Elderly Adults: Are
We Making It Easy to Do the Wrong Thing? … https://psnet.ahrq.gov/issue/high-risk-medications-hospitalized-elderly-adults-are-we-making-it-easy-do … https://psnet.ahrq.gov/issue/high-risk-medications-hospitalized-elderly-adults-are-we-making-it-easy-do-wrong-thing … https://psnet.ahrq.gov/issue/high-risk-medications-hospitalized-elderly-adults-are-we-making-it-easy-do-wrong-thing
-
www.ahrq.gov/health-literacy/improve/precautions/tool7a.html
March 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/patient-feedback-questions.docx
March 01, 2024 - ☐Yes
☐No
Questions for Be Easy to Reach: Tool #7
1. … Was the response easy to understand? … Were the instructions or written information easy to understand? … Were the forms you were asked to sign easy to understand? … ☐Yes
☐No
Questions for Make Referrals Easy: Tool #21
1.
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www.cahps.ahrq.gov/health-literacy/improve/precautions/guide/written.html
September 01, 2020 - —Family Medicine Practice
Tips for Educating Your Practice About Using Materials That are Easy to … Dispelling misconceptions that using written materials that are easy to understand = "dumbing down" of … Where these materials will be located, including where in your EHR system, for easy access by practice … So, providing easy-to-understand written materials that reiterate your key points is important. … Go to Tool 11: Assess, Select, and Create Easy-to-Understand Materials for suggestions.
-
www.healthcare411.ahrq.gov/health-literacy/improve/precautions/guide/written.html
September 01, 2020 - —Family Medicine Practice
Tips for Educating Your Practice About Using Materials That are Easy to … Dispelling misconceptions that using written materials that are easy to understand = "dumbing down" of … Where these materials will be located, including where in your EHR system, for easy access by practice … So, providing easy-to-understand written materials that reiterate your key points is important. … Go to Tool 11: Assess, Select, and Create Easy-to-Understand Materials for suggestions.
-
www.innovations.ahrq.gov/health-literacy/improve/precautions/guide/written.html
September 01, 2020 - —Family Medicine Practice
Tips for Educating Your Practice About Using Materials That are Easy to … Dispelling misconceptions that using written materials that are easy to understand = "dumbing down" of … Where these materials will be located, including where in your EHR system, for easy access by practice … So, providing easy-to-understand written materials that reiterate your key points is important. … Go to Tool 11: Assess, Select, and Create Easy-to-Understand Materials for suggestions.