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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool2a.docx
January 15, 2016 - ☐
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11- Assess, Select, and Create Easy-to-Understand Materials
26. … Our practice assesses whether written materials are easy to understand. … ☐
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11- Assess, Select, and Create Easy-to-Understand Materials
31. … ☐
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11- Assess, Select, and Create Easy-to-Understand Materials
32. … It is easy for anyone to pick out the important information.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=18&search_api_fulltext=&sort=desc
Interpreter services
P-HL24
Health plan information was easy … Plan
People with mobility impairments
H-HL28
Forms were easy … providers
H-HL21
Explanation of blood test, x-ray, or other test was easy … literacy
C-HL19
Explanation of blood test, x-ray, or other test was easy … literacy
P-HL18
Explanation of blood test, x-ray, or other test was easy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=18&search_api_fulltext=&sort=desc
Health literacy
C-HL20
Results of blood test, x-ray, or other test were easy … literacy
C-HL19
Explanation of blood test, x-ray, or other test was easy … Clinician & Group
Health literacy
C-HL16
Provider gave easy … Clinician & Group
Health literacy
C-HL15
Provider gave easy … C-HL12
Instructions about specific illness or health condition were easy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=17&search_api_fulltext=&sort=desc
Clinician & Group
Health literacy
C-HL16
Provider gave easy … literacy
C-HL19
Explanation of blood test, x-ray, or other test was easy … Health literacy
C-HL20
Results of blood test, x-ray, or other test were easy … Health Plan
Health literacy
P-HL6
Personal doctor gave easy … P-HL11
Instructions about specific illness or health condition were easy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=7&search_api_fulltext=&sort=asc
C-HL12
Instructions about specific illness or health condition were easy … Clinician & Group
Health literacy
C-HL15
Provider gave easy … Clinician & Group
Health literacy
C-HL16
Provider gave easy … literacy
C-HL19
Explanation of blood test, x-ray, or other test was easy … Health literacy
C-HL20
Results of blood test, x-ray, or other test were easy
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www.ahrq.gov/talkingquality/resources/writing/tip3.html
May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report
While some people will read a report from … Learn more about Web-based navigation aids:
Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
April 01, 2020 - In the last 12 months, how often were these instructions easy to understand? … Was the information about how your health plan works easy to understand? … Was the information about your health plan's coverage and benefits easy to understand? … Was the information about how to stay healthy easy to understand? … Was the information on your health plan's Website easy to understand?
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=8&search_api_fulltext=&sort=asc
Health Plan
Health literacy
P-HL6
Personal doctor gave easy … P-HL11
Instructions about specific illness or health condition were easy … Health Plan
Health literacy
P-HL14
Personal doctor gave easy … Health Plan
Health literacy
P-HL15
Personal doctor gave easy … literacy
P-HL18
Explanation of blood test, x-ray, or other test was easy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=5&search_api_fulltext=&sort=desc
Health Plan
Health literacy
P-HL6
Personal doctor gave easy … Adult
Health Plan
Health literacy
P-HL55
It was easy … Health literacy
P-HL54
Information on the health plan's Website was easy … Information about how much patient would have to pay for special services or equipment was easy … P-HL40
Information about how to make a complaint to the health plan was easy
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
May 08, 2017 - In the last 12 months, how often were these instructions easy to understand? … Was the information about how your health plan works easy to understand? … Was the information about your health plan’s coverage and benefits easy to understand? … Was the information about how to stay healthy easy to understand? … Was the information on your health plan's Website easy to understand?
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www.ahrq.gov/health-literacy/improve/precautions/tool17c.html
May 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy … Are our explanations and instructions hard or easy to understand?
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www.ahrq.gov/health-literacy/improve/precautions/tool7b.html
May 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy … If using an automated system, were the menus easy to understand?
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www.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/measures.html
April 01, 2020 - Blood tests, x-rays, or other test results were easy to find on website
C-HIT16. … Blood tests, x-rays, or other test results were presented in a way that was easy to understand
C-HIT21 … Visit notes were easy to understand
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www.cahps.ahrq.gov/talkingquality/resources/writing/tip3.html
May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report … Learn more about Web-based navigation aids:
Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5. … Make It Easy to Skim Your Health Care Quality Report. Content last reviewed May 2015.
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www.innovations.ahrq.gov/talkingquality/resources/writing/tip3.html
May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report … Learn more about Web-based navigation aids:
Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5. … Make It Easy to Skim Your Health Care Quality Report. Content last reviewed May 2015.
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www.cpsi.ahrq.gov/talkingquality/resources/writing/tip3.html
May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report … Learn more about Web-based navigation aids:
Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5. … Make It Easy to Skim Your Health Care Quality Report. Content last reviewed May 2015.
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www.monahrq.ahrq.gov/talkingquality/resources/writing/tip3.html
May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report … Learn more about Web-based navigation aids:
Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5. … Make It Easy to Skim Your Health Care Quality Report. Content last reviewed May 2015.
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www.healthcare411.ahrq.gov/talkingquality/resources/writing/tip3.html
May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report … Learn more about Web-based navigation aids:
Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5. … Make It Easy to Skim Your Health Care Quality Report. Content last reviewed May 2015.
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www.talkingquality.ahrq.gov/talkingquality/resources/writing/tip3.html
May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report … Learn more about Web-based navigation aids:
Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5. … Make It Easy to Skim Your Health Care Quality Report. Content last reviewed May 2015.
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www.qualitymeasures.ahrq.gov/talkingquality/resources/writing/tip3.html
May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report … Learn more about Web-based navigation aids:
Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5. … Make It Easy to Skim Your Health Care Quality Report. Content last reviewed May 2015.