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  1. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool2a.docx
    January 15, 2016 - ☐ ☐ ☐ ☐ 11- Assess, Select, and Create Easy-to-Understand Materials 26. … Our practice assesses whether written materials are easy to understand. … ☐ ☐ ☐ ☐ 11- Assess, Select, and Create Easy-to-Understand Materials 31. … ☐ ☐ ☐ ☐ 11- Assess, Select, and Create Easy-to-Understand Materials 32. … It is easy for anyone to pick out the important information.
  2. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=18&search_api_fulltext=&sort=desc
    Interpreter services P-HL24 Health plan information was easy … Plan People with mobility impairments H-HL28 Forms were easy … providers H-HL21 Explanation of blood test, x-ray, or other test was easy … literacy C-HL19 Explanation of blood test, x-ray, or other test was easy … literacy P-HL18 Explanation of blood test, x-ray, or other test was easy
  3. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=18&search_api_fulltext=&sort=desc
    Health literacy C-HL20 Results of blood test, x-ray, or other test were easy … literacy C-HL19 Explanation of blood test, x-ray, or other test was easy … Clinician & Group Health literacy C-HL16 Provider gave easy … Clinician & Group Health literacy C-HL15 Provider gave easy … C-HL12 Instructions about specific illness or health condition were easy
  4. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=17&search_api_fulltext=&sort=desc
    Clinician & Group Health literacy C-HL16 Provider gave easy … literacy C-HL19 Explanation of blood test, x-ray, or other test was easy … Health literacy C-HL20 Results of blood test, x-ray, or other test were easy … Health Plan Health literacy P-HL6 Personal doctor gave easy … P-HL11 Instructions about specific illness or health condition were easy
  5. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=7&search_api_fulltext=&sort=asc
    C-HL12 Instructions about specific illness or health condition were easy … Clinician & Group Health literacy C-HL15 Provider gave easy … Clinician & Group Health literacy C-HL16 Provider gave easy … literacy C-HL19 Explanation of blood test, x-ray, or other test was easy … Health literacy C-HL20 Results of blood test, x-ray, or other test were easy
  6. www.ahrq.gov/talkingquality/resources/writing/tip3.html
    May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report While some people will read a report from … Learn more about Web-based navigation aids: Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand Tip 2. … Make It Easy to Skim Tip 4. Use Devices That Engage Your Readers Tip 5.
  7. www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
    April 01, 2020 - In the last 12 months, how often were these instructions easy to understand? … Was the information about how your health plan works easy to understand? … Was the information about your health plan's coverage and benefits easy to understand? … Was the information about how to stay healthy easy to understand? … Was the information on your health plan's Website easy to understand?
  8. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=8&search_api_fulltext=&sort=asc
    Health Plan Health literacy P-HL6 Personal doctor gave easy … P-HL11 Instructions about specific illness or health condition were easy … Health Plan Health literacy P-HL14 Personal doctor gave easy … Health Plan Health literacy P-HL15 Personal doctor gave easy … literacy P-HL18 Explanation of blood test, x-ray, or other test was easy
  9. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=5&search_api_fulltext=&sort=desc
    Health Plan Health literacy P-HL6 Personal doctor gave easy … Adult Health Plan Health literacy P-HL55 It was easy … Health literacy P-HL54 Information on the health plan's Website was easy … Information about how much patient would have to pay for special services or equipment was easy … P-HL40 Information about how to make a complaint to the health plan was easy
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
    May 08, 2017 - In the last 12 months, how often were these instructions easy to understand? … Was the information about how your health plan works easy to understand? … Was the information about your health plan’s coverage and benefits easy to understand? … Was the information about how to stay healthy easy to understand? … Was the information on your health plan's Website easy to understand?
  11. www.ahrq.gov/health-literacy/improve/precautions/tool17c.html
    May 01, 2024 - Teach-Back Questions for Informed Consent Follow Up with Patients: Tool 6 Lab Results Letter Be Easy … Differences: Tool 9 Language Access Resources Consider Culture: Tool 10 Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20 Community Referral Form Make Referrals Easy … Are our explanations and instructions hard or easy to understand?
  12. www.ahrq.gov/health-literacy/improve/precautions/tool7b.html
    May 01, 2024 - Teach-Back Questions for Informed Consent Follow Up with Patients: Tool 6 Lab Results Letter Be Easy … Differences: Tool 9 Language Access Resources Consider Culture: Tool 10 Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20 Community Referral Form Make Referrals Easy … If using an automated system, were the menus easy to understand?
  13. www.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/measures.html
    April 01, 2020 - Blood tests, x-rays, or other test results were easy to find on website C-HIT16. … Blood tests, x-rays, or other test results were presented in a way that was easy to understand C-HIT21 … Visit notes were easy to understand
  14. www.cahps.ahrq.gov/talkingquality/resources/writing/tip3.html
    May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report … Learn more about Web-based navigation aids: Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand Tip 2. … Make It Easy to Skim Tip 4. Use Devices That Engage Your Readers Tip 5. … Make It Easy to Skim Your Health Care Quality Report. Content last reviewed May 2015.
  15. www.innovations.ahrq.gov/talkingquality/resources/writing/tip3.html
    May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report … Learn more about Web-based navigation aids: Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand Tip 2. … Make It Easy to Skim Tip 4. Use Devices That Engage Your Readers Tip 5. … Make It Easy to Skim Your Health Care Quality Report. Content last reviewed May 2015.
  16. www.cpsi.ahrq.gov/talkingquality/resources/writing/tip3.html
    May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report … Learn more about Web-based navigation aids: Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand Tip 2. … Make It Easy to Skim Tip 4. Use Devices That Engage Your Readers Tip 5. … Make It Easy to Skim Your Health Care Quality Report. Content last reviewed May 2015.
  17. www.monahrq.ahrq.gov/talkingquality/resources/writing/tip3.html
    May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report … Learn more about Web-based navigation aids: Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand Tip 2. … Make It Easy to Skim Tip 4. Use Devices That Engage Your Readers Tip 5. … Make It Easy to Skim Your Health Care Quality Report. Content last reviewed May 2015.
  18. www.healthcare411.ahrq.gov/talkingquality/resources/writing/tip3.html
    May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report … Learn more about Web-based navigation aids: Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand Tip 2. … Make It Easy to Skim Tip 4. Use Devices That Engage Your Readers Tip 5. … Make It Easy to Skim Your Health Care Quality Report. Content last reviewed May 2015.
  19. www.talkingquality.ahrq.gov/talkingquality/resources/writing/tip3.html
    May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report … Learn more about Web-based navigation aids: Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand Tip 2. … Make It Easy to Skim Tip 4. Use Devices That Engage Your Readers Tip 5. … Make It Easy to Skim Your Health Care Quality Report. Content last reviewed May 2015.
  20. www.qualitymeasures.ahrq.gov/talkingquality/resources/writing/tip3.html
    May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report … Learn more about Web-based navigation aids: Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand Tip 2. … Make It Easy to Skim Tip 4. Use Devices That Engage Your Readers Tip 5. … Make It Easy to Skim Your Health Care Quality Report. Content last reviewed May 2015.