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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=21&search_api_fulltext=&sort=asc
Interpreter services
C-HL20
Results of blood test, x-ray, or other test were easy … Health literacy
P-HL20
Results of blood test, x-ray, or other test were easy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=13&search_api_fulltext=&sort=asc
providers
N-INF3
Cancer treatment team explained results in a way that was easy … from providers
N-INF5
Explanation of what that medicine was for was easy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=22&search_api_fulltext=&sort=desc
providers
N-INF3
Cancer treatment team explained results in a way that was easy … from providers
C-HIT15
Blood tests, x-rays, or other test results were easy
-
www.qualitymeasures.ahrq.gov/cahps/consumer-reporting/guidelines/contents/index.html
March 01, 2016 - Incorporating these data into easy-to-read charts is a relatively straightforward procedure. … are treated with courtesy and respect and whether they get explanations from their providers that are easy
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www.qualitymeasures.ahrq.gov/talkingquality/resources/writing/good-writing.html
July 01, 2011 - Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/slmeasure.pptx
February 03, 2006 - Uses:
To assess knowledge of teamwork
To measure changes in knowledge
Caution
Items tend to be too easy … TEAMSTEPPS 05.2
Mod 10 2.0 Page ‹#›
Measurement
AHRQ Surveys on Patient Safety Culture
Free, easy-to-use
-
www.qualitymeasures.ahrq.gov/health-literacy/patient-education/index.html
January 01, 2024 - Make improvements by:
Developing a process to Assess, Select, and Create Easy-to-Understand Materials … The PEMAT is a systematic method to evaluate and compare how easy print and audiovisual patient education
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www.qualitymeasures.ahrq.gov/questions/resources/going-home/index.html
November 01, 2020 - Taking Care of Myself: A Guide for When I Leave the Hospital
Using this easy-to-read … Giving patients an easy-to-understand discharge plan is 1 of 11 elements in the RED process.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-ASC-webcast-2023-0509-ginsberg.pdf
January 01, 2023 - • Improve communication and engagement between clinicians and
patients
• Make the safe thing the easy
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast2-brady.pdf
August 06, 2018 - • Improve communication and engagement
between clinicians and patients
• Make the safe thing the easy
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-ginsberg.pdf
February 08, 2024 - • Improve communication and engagement between clinicians and
patients
• Make the safe thing the easy
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2-ginsberg-sops-hospital-survey-2-0-webcast.pdf
June 01, 2020 - • Improve communication and engagement between clinicians and
patients
• Make the safe thing the easy
-
www.qualitymeasures.ahrq.gov/teamstepps-program/resources/videos/index.html
June 01, 2023 - TeamSTEPPS Training Simulation Videos
Video-based simulation training is an easy-to-use
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
January 22, 2015 - Before your child left the hospital,
did a provider explain in a way that was easy to understand when … Before your child left the hospital,
did a provider explain in a way that was easy to understand when
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
October 30, 2020 - During your most recent visit, was the
video easy to use? … During your most recent visit, did this
provider explain things in a way that was
easy to understand
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/evolution-cg-1-4.pdf
August 01, 2021 - • The item asking whether the respondent got easy to understand
instructions about taking care of … health problems or concerns was
modified to address whether the respondent got easy to understand
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0238-technicalspecs.pdf
October 01, 2019 - In version 4.0, this question is written as “In the last 6 months, how often was it easy to get
this
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/exhibit-1.html
September 01, 2020 - Print materials are easy for adults with limited health literacy:
a) bottle labels
0.0%
37.5% … We regularly review printed material to check how easy it is to read
62.5%
25.0%
0.0%
0.0%
-
www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/train3.html
September 01, 2020 - Written materials are easy-to-read if they use:
Few messages, with no assumptions that patients know … Easy-to-understand phrasing of numeric information.
Large, sans serif fonts.
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www.qualitymeasures.ahrq.gov/health-literacy/patient-education/pemat.html
November 01, 2020 - voice (P and A/V) Topic: Use of Numbers
Item 6: Numbers appearing in the material are clear and easy … font, highlighting) to draw attention to key points (P and A/V)
Item 13: Text on the screen is easy