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www.qualitymeasures.ahrq.gov/talkingquality/resources/writing/index.html
July 01, 2011 - Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
November 28, 2017 - Making survey results easy to report to
consumers: How reporting needs guided survey design in CAHPS … office gave them all the information they needed before surgery and gave them instructions
that were easy … Q4 Before your surgery, did anyone in this surgeon’s office give you easy to understand instructions … Q28 Did anyone in this surgeon’s office give you easy to understand instructions about what to do during … Q22 Did this anesthesiologist answer your questions in a way that was easy to understand?
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www.qualitymeasures.ahrq.gov/questions/resources/index.html
November 01, 2020 - Guide for Leaving the Hospital
Use this easy-to-read guide to stay safe when leaving the hospital. … Glossary
Use this easy-to-read glossary to make sense of healthcare terms.
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www.qualitymeasures.ahrq.gov/talkingquality/translate/display/index.html
May 01, 2019 - This suggests that you need to make a special effort to make your charts attractive and easy to interpret … making your charts as user-friendly as possible:
Make graphics self-explanatory
Make bar charts easy … It also needs to be accurate and easy to understand. … Make Bar Charts Easy To Interpret
The most common graphic used in comparative quality reports is a … Both laboratory studies and cognitive testing of this approach show that it is extremely easy to understand
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/proposed-changes-cahps-c&g-survey2015.pdf
March 01, 2015 - Current composite: 6 items Recommended composite: 4 items
• Explains things in a way that is
easy to … • Gives easy to understand
instructions
Moved to supplemental item set … item composite is consistent with the communication
measure in the CAHPS Health Plan Survey. ”Gives easy … to understand
instructions” is similar to ”Explains things in a way that is easy to understand.” … In the last 12 months, how often did this provider explain things in
a way that was easy to understand
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/suppl-healthit-items-cg-survey30-adult.html
February 01, 2021 - In the last 6 months, how often was it easy to find these lab or other test results on the website? … In the last 6 months, how often were these lab or other test results presented in a way that was easy … In the last 6 months, how often were the visit notes easy to understand?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-table-6.pdf
March 09, 2018 - Messaging
FECC-9 Contents of written visit summary 6 0.50 0.86
FECC-10 Written visit summary easy
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www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/guide/index.html
September 01, 2020 - Consider Culture, Customs, and Beliefs Written Communication
Tool 11: Assess, Select, and Create Easy-to-Understand … Resources
Tool 20: Connect Patients With Literacy and Math Resources
Tool 21: Make Referrals Easy
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www.qualitymeasures.ahrq.gov/talkingquality/resources/writing/tip5.html
September 01, 2019 - Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=12
March 19, 2024 - Population
Survey
Topics
P-HL54
Information on the health plan's Website was easy … Adult
Health Plan
Health literacy
P-HL55
It was easy
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
January 01, 2018 - consumer
comments
4% 10% 86% 53,327
Child’s personal doctor explained thing in a
way that was easy … consumer
comments
3% 11% 86% 8,984
Child’s personal doctor explained thing in a
way that was easy … to get needed care,
tests, or treatment through health plan
10% 26% 64% 181,996
How often was easy … often did your child’s personal doctor explain things
about your child’s health in a way that was easy … In the last 6 months, how often did your child’s personal doctor explain things
in a way that was easy
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www.qualitymeasures.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module6/mod6-slides.html
March 01, 2017 - Clinical Excellence Commission (CEC); Enhancing Project Spread and Sustainability – A Companion to the Easy … Clinical Excellence Commission (CEC); Enhancing Project Spread and Sustainability – A Companion to the Easy … Clinical Excellence Commission (CEC); Enhancing Project Spread and Sustainability – A Companion to the Easy … Easy to reach goals.
Program champion.
Fit within organizational mission. … Clinical Excellence Commission (CEC); Enhancing Project Spread and Sustainability – A Companion to the Easy
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/user-centered-quality-reports-mcgee-20120301-transcript.pdf
March 21, 2012 - health care quality, and the
development and testing of written material and data displays that are easy … Jeanne McGee
I think that everybody starts with good intentions, but it's actually very easy to lose … And it's also easy to make unrealistic assumptions about your users. … You
don't want to ask people a yes/no question like -- “Is this easy to understand or not?” … This one is called Rocket
Surgery Made Easy.
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www.qualitymeasures.ahrq.gov/health-literacy/research/index.html
January 01, 2024 - The Toolkit includes model process for obtaining written consent and authorization, sample easy-to-read … Health literacy measures include:
How often health providers explained things in a way that was easy
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
August 01, 2021 - Patient Exit Survey
Toolkit for Engaging Patients
To Improve Diagnostic Safety
Surveys are quick and easy … AHRQ Publication No. 21-0047-10-EF
August 2021
Did the provider explain things in a way that was easy
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www.qualitymeasures.ahrq.gov/talkingquality/resources/writing/tip6.html
May 01, 2015 - for an audience of consumers:
Material written at the fourth- to sixth-grade level is considered easy … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
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www.qualitymeasures.ahrq.gov/talkingquality/translate/organize/type.html
February 01, 2016 - Many people who work in health care quality find it very easy to think about measures using these categories … Advantages of Categorizing by Type of Measure
It is relatively easy for report designers to sort measures
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www.qualitymeasures.ahrq.gov/talkingquality/resources/cognitive/index.html
September 01, 2019 - It is easy to unintentionally ask a question that may constrain and bias answers. … Comprehension
While it’s tempting to gauge comprehension by asking direct questions about how hard or easy … often necessary to conduct usability testing in addition to cognitive testing, as a report that is easy … to understand is not necessarily easy to use.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
February 10, 2009 - In the last 12 months, how often did your regular dentist explain things in a way that was easy to understand … Using any number from 0 to 10, where 0 is extremely difficult and 10 is extremely easy, what number would … you use to rate how easy it was for you to find a dentist? … FORMCHECKBOX
6
FORMCHECKBOX
7
FORMCHECKBOX
8
FORMCHECKBOX
9
FORMCHECKBOX
10 Extremely easy
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www.qualitymeasures.ahrq.gov/health-literacy/patient-education/pemat7.html
November 01, 2020 - Arrows
Taken from CDC, Simply Put: A Guide for Creating Easy-To-Understand Materials . http://www.cdc.gov … Education Plan. http://ndep.nih.gov/media/NDEP67_4Steps_4c_508.pdf
Item 13: Text on the screen is easy