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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=19&search_api_fulltext=&sort=desc
Health information technology
C-HIT21
Visit notes were easy … C-HIT17
Blood tests, x-rays, or other test results were presented in a way that was easy … technology
C-HIT15
Blood tests, x-rays, or other test results were easy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=17&search_api_fulltext=&sort=asc
P-HL34
Information about how much patient would have to pay for medicines was easy … P-HL40
Information about how to make a complaint to the health plan was easy … Information about how much patient would have to pay for special services or equipment was easy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=15&search_api_fulltext=&sort=asc
technology
C-HIT15
Blood tests, x-rays, or other test results were easy … C-HIT17
Blood tests, x-rays, or other test results were presented in a way that was easy … Health information technology
C-HIT21
Visit notes were easy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=18&search_api_fulltext=&sort=asc
Group
Your care from specialists in the last 6 months
C-SC2
Easy … care from specialists in the last 6 months
P-AS1
Reasons it was not easy … Adult
Health Plan
Medical supplies
P-MS2
Easy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=16&search_api_fulltext=&sort=asc
Clinician & Group
Health literacy
C-HL7
Provider gave easy … Clinician & Group
Health literacy
C-HL15
Provider gave easy … Clinician & Group
Health literacy
C-HL16
Provider gave easy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=14&search_api_fulltext=&sort=asc
providers
N-INF3
Cancer treatment team explained results in a way that was easy … from providers
N-INF5
Explanation of what that medicine was for was easy … Cancer Care
Shared decision making
P-AS1
Reasons it was not easy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=14&search_api_fulltext=&sort=asc
Health Plan
Health literacy
P-HL6
Personal doctor gave easy … Health Plan
Health literacy
P-HL14
Personal doctor gave easy … Health Plan
Health literacy
P-HL15
Personal doctor gave easy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
April 01, 2018 - Dentists and Staff
Q6 How often did your regular dentist explain things in a way that was easy … Q25 Using any number from 0 to 10, where 0 is extremely difficult and 10 is extremely easy, what … number would you use to rate how easy it was for you to find a dentist?
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html
April 01, 2018 - Q4 Before your surgery, did anyone in this surgeon's office give you easy to understand instructions … Q28 Did anyone in this surgeon's office give you easy to understand instructions about what to … Q22 Did this anesthesiologist answer your questions in a way that was easy to understand?
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
September 01, 2020 - Experience Measures from the CAHPS Health Plan Survey (PDF, 308 KB)
Getting Needed Care
Q9 Easy … soon as needed
How Well Doctors Communicate
Q12 Doctor explained things in a way that was easy
-
www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/app-3.html
November 01, 2019 - Organize the information so it is easy to identify the most important points. … Overall, these print materials are easy for adults with limited literacy skills to understand:
… We regularly review our printed materials to check how easy they are to read.
9. … identified the jargon that is specific to our pharmacy or services we provide and have developed an easy
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
September 01, 2015 - How often did this provider explain
things in a way that was easy to
understand?
Q15. … How often did this provider give you
easy to understand information about these
health questions or … How often did this provider explain
things in a way that was easy to
understand?
Q12.
-
www.qualitymeasures.ahrq.gov/sites/default/files/publications/files/10-tips-for-hospitals.pdf
December 01, 2009 - Create a simple, easy-to-understand
discharge plan for each patient that contains a medication
schedule … providing well-designed
patient rooms and bathrooms and
creating decentralized nurses’ stations that allow easy … The easy-to-remember
mnemonic is based on a universal
protocol from the Joint
Commission and stands for
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/supplemental-HIT-cgcahps-adult_2357-8a.docx
July 11, 2017 - In the last 6 months, how often was it easy to find these lab or other test results on the website? … In the last 6 months, how often were these lab or other test results presented in a way that was easy … In the last 6 months, how often were the visit notes easy to understand?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmlitap3.pdf
October 15, 2007 - written in plain language
they:
• use simple, everyday words,
• organize the information so that it is easy … Overall, these print materials are easy for adults
with limited literacy skills to understand: … We regularly review our printed materials to
check how easy they are to read.
9. … identified the jargon that is specific to
our pharmacy or services we provide and have
developed an easy
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
March 04, 2009 - In the last 12 months, how often was it easy to get appointments with specialists? … In the last 12 months, how often was it easy to get the care, tests, or treatment you thought you needed … In the last 12 months, how often did your primary doctor or nurse explain things in a way that was easy … how often did your primary doctor or nurse explain the purpose of these medicines in a way that was easy … months, how often did doctors or other health professionals explain test results in a way that was easy
-
www.qualitymeasures.ahrq.gov/talkingquality/measures/measure-questions.html
November 01, 2018 - research that has been done shows that consumers generally respond positively to quality measures that are easy … Survey-based measures of patient experience are a good example of measures that are easy to understand … Sometimes it’s not easy to find measures that address a specific target audience.
-
www.qualitymeasures.ahrq.gov/talkingquality/resources/design/additional-tips/index.html
December 01, 2022 - Keep Navigation Simple, Quick, and Intuitive
Make it easy for people to know what's in the report and … Full of examples, it shows how to make websites attractive and easy to navigate. … "
First Design Decision: Web, Paper, or Both
Six Tips for Making a Quality Report Appealing and Easy
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-presenting-data.pdf
May 17, 2021 - Keep tables small so each table is easy to read and understand. … This makes it easy for a
practice to track progress and see the impact of refinements they make in successive … All charts should share the same elements: size, measures, or scale to make it easy to learn the
"rules
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=23
March 18, 2024 - providers
N-INF3
Cancer treatment team explained results in a way that was easy … from providers
N-INF5
Explanation of what that medicine was for was easy