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1. Easy-To-Understand-Telehealth-Consent-Form (doc file)
   www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/easy-to-understand-telehealth-consent-form.docx
   April 15, 2020 - Permission for Telehealth Visits What is telehealth? Telehealth is a way to visit with healthcare providers, such as your doctor or nurse practitioner. You can talk to your provider from any place, including your home. You don’t go to a clinic or hospital. How do I use telehealth? · You talk to your provider by ph…

2. AHRQ’s Easy-to-Understand Telehealth Consent Form | Agency for Healthcare Research and Quality
   www.qualitymeasures.ahrq.gov/health-literacy/improve/informed-consent/index.html
   September 01, 2020 - Telehealth Consent Form AHRQ has created a sample telehealth consent form (Word, 27 KB) that is easy … Why should we use easy-to-understand telehealth consent forms? … Clinicians can use the easy-to-understand language from the form when they are having the consent discussion … Can we use the AHRQ Easy-to-Understand Telehealth Consent Form as is? No. … AHRQ Easy-to-Understand Telehealth Consent Form  (Word, 27 KB) How to Obtain Consent for Telehealth

3. Assess, Select, and Create Easy-to-Understand Materials: Tool 11 | Agency for Healthcare Research and Quality
   www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/tool11.html
   February 01, 2024 - Assess whether materials are easy to read, understand, and act on. … are to understand and how easy they are to act on. … Choose materials that are easy to read, understand, and act on. Identify poor-quality materials. … Check out whether sites have simple navigation and are easy to read and understand. … Sometimes you just cannot find easy-to-understand instructions or other health information.

4. Six Tips for Making a Quality Report Appealing and Easy To Skim | Agency for Healthcare Research and Quality
   www.qualitymeasures.ahrq.gov/talkingquality/resources/design/general-tips/index.html
   October 01, 2019 - Makes it easy for them to skim and find topics of personal interest. … to create the perception that your report will be easy to read and understand. … Font Size and Type Make the text large enough for easy reading and choose highly readable fonts. … For Web reports , experts usually recommend using a sans serif font for easy on-screen reading. … But it's easy to overdo it or use color in a way that is confusing rather then enlightening.

5. Make Referrals Easy: Tool 21 | Agency for Healthcare Research and Quality
   www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/tool21.html
   February 01, 2024 - Home Health Literacy Health Literacy Improvement Tools Make Referrals Easy … Funding Health Literacy Universal Precautions Toolkit, 3rd Edition Make Referrals Easy … Teach-Back Questions for Informed Consent Lab Results Letter Follow Up with Patients: Tool 6 Be Easy … Connect Patients With Literacy and Math Resources: Tool 20 Community Referral Form Make Referrals Easy … Making the referral process easy for patients increases the chances that they will follow through.

6. Tip 1. In a Quality Report, Write Text That’s Easy To Understand | Agency for Healthcare Research and Quality
   www.qualitymeasures.ahrq.gov/talkingquality/resources/writing/tip1.html
   May 01, 2015 - Use Simple Sentence Structures Sentences should be easy for readers to interpret. … To make it easy for your readers: Don’t pack too much information into a single sentence. … Write Text That’s Easy for Your Audience To Understand Tip 2. … Make It Easy to Skim Tip 4. Use Devices That Engage Your Readers Tip 5. … In a Quality Report, Write Text That’s Easy To Understand. Content last reviewed May 2015.

7. Tip 3. Make It Easy to Skim Your Health Care Quality Report | Agency for Healthcare Research and Quality
   www.qualitymeasures.ahrq.gov/talkingquality/resources/writing/tip3.html
   May 01, 2015 - Make It Easy to Skim Your Health Care Quality Report … Learn more about Web-based navigation aids: Making It Easy for Users To Find Data on Other Topics … Write Text That’s Easy for Your Audience To Understand Tip 2. … Make It Easy to Skim Tip 4. Use Devices That Engage Your Readers Tip 5. … Make It Easy to Skim Your Health Care Quality Report. Content last reviewed May 2015.

8. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
   www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=4&search_api_fulltext=&sort=asc
   Adult Health Plan Health literacy C-SC2 Easy … Adult Health Plan Medical supplies CC23 Easy … literacy C-HL19 Explanation of blood test, x-ray, or other test was easy … literacy H-HL21 Explanation of blood test, x-ray, or other test was easy … Hospital Health literacy H-HL28 Forms were easy

9. Family Experiences with Coordination of Care (FECC) Measure: Written hospitalization summary was easy to understand | Agency for Healthcare Research and Quality
   www.qualitymeasures.ahrq.gov/pqmp/measures/fecc-hospitalization-summary.html
   August 01, 2021 - Family Experiences with Coordination of Care (FECC) Measure: Written hospitalization summary was easy … Family Experiences with Coordination of Care (FECC) Measure: Written hospitalization summary was easy … : Family Experiences with Coordination of Care (FECC) Measure: Written hospitalization summary was easy

10. Written Communication | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/guide/written.html
    September 01, 2020 - —Family Medicine Practice Tips for Educating Your Practice About Using Materials That are Easy to … Dispelling misconceptions that using written materials that are easy to understand = "dumbing down" of … Where these materials will be located, including where in your EHR system, for easy access by practice … So, providing easy-to-understand written materials that reiterate your key points is important. … Go to Tool 11: Assess, Select, and Create Easy-to-Understand Materials for suggestions.

11. Family Experiences with Coordination of Care (FECC) Measure: Written visit summary was useful and easy to understand | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/pqmp/measures/fecc-written-visit-summary.html
    August 01, 2021 - Family Experiences with Coordination of Care (FECC) Measure: Written visit summary was useful and easy … Family Experiences with Coordination of Care (FECC) Measure: Written visit summary was useful and easy … Family Experiences with Coordination of Care (FECC) Measure: Written visit summary was useful and easy

12. Ten Attributes of Health Literate Health Care Organizations | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/publications/ten-attributes.html
    January 01, 2024 - To achieve good health outcomes, people need understandable health information and easy access to health … Provides easy access to health information and services and navigation assistance . … Designs and distributes print, audiovisual, and social media content that is easy to understand and act … Provides easy access to health information and services and navigation assistance. … Health literate healthcare organizations make it easy to find and understand health information, find

13. Translate Health Care Quality Data Into Usable Information | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/talkingquality/translate/index.html
    February 01, 2016 - The job of report sponsors is to present scores in a way that makes them engaging, easy to understand … , and easy to use. … Review approaches for developing valid and reliable scores that are fair to providers and easy for people … Review the advantages and disadvantages of several approaches that aim to make it as easy as possible … Learn how to make your Web-based report easy to search and navigate, and how to help your audience customize

14. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Health Literacy | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
    April 01, 2020 - In the last 12 months, how often were these instructions easy to understand? … Was the information about how your health plan works easy to understand? … Was the information about your health plan's coverage and benefits easy to understand? … Was the information about how to stay healthy easy to understand? … Was the information on your health plan's Website easy to understand?

15. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=1
    March 18, 2024 - Survey Topics C-HL20 Results of blood test, x-ray, or other test were easy … literacy C-HL19 Explanation of blood test, x-ray, or other test was easy … C-HL12 Instructions about specific illness or health condition were easy … Clinician & Group Health literacy C-HL16 Provider gave easy … Clinician & Group Health literacy C-HL15 Provider gave easy

16. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=6&search_api_fulltext=&sort=asc
    Information about how much patient would have to pay for special services or equipment was easy … Health literacy P-HL21 Information from customer service was easy … Health literacy P-HL54 Information on the health plan's Website was easy … P-HL11 Instructions about specific illness or health condition were easy … C-HL12 Instructions about specific illness or health condition were easy

17. Health Literacy Improvement Tools | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/index.html
    March 01, 2024 - The RED Toolkit includes templates for easy-to-understand discharge instructions and post-discharge telephone … Improvement Measures Quality improvement measures can help healthcare organizations make health information easy … to understand and health systems easy to navigate. … AHRQ's Easy-to-Understand Telehealth Consent Form AHRQ's telehealth consent resources include a  … sample telehealth consent form  (Word, 27 KB) that is easy to understand and how-to guidance for clinicians

18. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=10
    March 19, 2024 - Health literacy P-HL20 Results of blood test, x-ray, or other test were easy … literacy P-HL18 Explanation of blood test, x-ray, or other test was easy … Health Plan Health literacy P-HL6 Personal doctor gave easy … Health Plan Health literacy P-HL14 Personal doctor gave easy … Health Plan Health literacy P-HL15 Personal doctor gave easy

19. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=17&search_api_fulltext=&sort=desc
    Topics P-HL11 Instructions about specific illness or health condition were easy … Health literacy P-HL54 Information on the health plan's Website was easy … Health literacy P-HL21 Information from customer service was easy … Information about how much patient would have to pay for special services or equipment was easy … P-HL40 Information about how to make a complaint to the health plan was easy

20. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=19&search_api_fulltext=&sort=desc
    visits Child Health Plan Utilization CC15 Easy … Health Plan Children with chronic conditions CC12 Easy … Health Plan Children with chronic conditions CC9 Easy … Health Plan Children with chronic conditions CC23 Easy … Adult Health Plan Medical supplies C-SC2 Easy