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www.healthcare411.ahrq.gov/talkingquality/translate/web/index.html
May 01, 2019 - You also have to make it as intuitive and easy as possible. … Measure Categories To Compare
Drill Down to Items Included in Composites and Summary Scores
Make It Easy … So you need to make it very easy and intuitive for them to get to another spot, even if they are not … To keep them on your site, you have to make it easy for them to orient themselves and explore other topics … trails
Navigation Links
One important strategy is to create a set of navigation links that make it easy
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
March 20, 2017 - Making survey results easy to report to
consumers: How reporting needs guided survey design in CAHPS … Q14 Nurses listened carefully to parent
Q15 Nurses explained things to parent in a way that was easy … Q17 Doctors listened carefully to parent
Q18 Doctors explained things to parent in a way that was easy … Q8 Nurses listened carefully to child
Q9 Nurses explained things to child in a way that was easy to … Q11 Doctors listened carefully to child
Q12 Doctors explained things to child in a way that was easy
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www.healthcare411.ahrq.gov/data/data-tools/index.html
July 01, 2022 - MEPS-HC Variable Explorer Tool
A quick and easy way to search the MEPS Public Use Files for the variables … HCUPnet (Deep Dive)
Easy-to-access summary statistics and graphics on hospital stays and emergency … Fast Stats (Priority Topics)
Select easy-to-access summary statistics and graphics on hospital inpatient
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www.healthcare411.ahrq.gov/talkingquality/resources/writing/guidelines.html
September 01, 2019 - Health Literacy Online: A Guide to Writing and Designing Easy-to-Use Health Web Sites. … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
October 30, 2017 - test, x-ray, or other test results to patient
H-HL23 Blood test, x-ray, or other test results were easy … had to fill out forms
H-HL27 Staff offered patient help in filling out a form
H-HL28 Forms were easy … care of self at home
H-HL35 Information from hospital staff about taking care of self at home was easy … take care of self at home
H-HL37 Written instructions about how to take care of self at home were easy … test, x-ray, or other test results to patient
H-HL23 Blood test, x-ray, or other test results were easy
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - 46%
How Well Doctors Communicate 76% 76% 78% 78% 72%
Doctor explained things in a way that was easy … to get special medical equipment or devices for child 47% NA NA 47% 45%
Easy to get special therapy … Prescription Medicine
Easy to get prescription medicines for child through health plan 67% NA NA 67% … In the last 6 months, how often did your child’s personal doctor explain things in a way
that was easy … In the last 6 months, how often was it easy to get this treatment or counseling for your
child?
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-english.pdf
May 12, 2016 - During this hospital stay, how often did
your child’s nurses explain things in a way
that was easy … During this hospital stay, how often did
your child’s doctors explain things in a way
that was easy … During this hospital stay, how often did
your child’s nurses explain things to you in
a way that was easy … Before your child left the
hospital, did a provider explain in a way
that was easy to understand when … Before your child left the hospital, did a
provider explain in a way that was easy to
understand what
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
May 12, 2016 - During this hospital stay, how often did
your child’s nurses explain things in a way
that was easy … During this hospital stay, how often did
your child’s doctors explain things in a way
that was easy … During this hospital stay, how often did
your child’s nurses explain things to you in
a way that was easy … Before your child left the
hospital, did a provider explain in a way
that was easy to understand when … Before your child left the hospital, did a
provider explain in a way that was easy to
understand what
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
January 01, 2020 - 34,226
How Well Doctors Communicate 7% 16% 77% 32,247
Doctor ex plained things in a way that was easy … for what respondent had to say 3% 9% 88% 35,737
Child's doctor explained things in a way that was easy … for what respondent had to say 2% 10% 88% 7,484
Child's doctor explained things in a way that was easy … In the last 6 months, how often was it easy to get the care, tests, or treatment
you needed? … In the last 6 months, how often did your child’s personal doctor explain things
in a way that was easy
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - How often was the explanation of what the test was for easy to understand?
… How often were the results of your blood test, x-ray, or other test easy to understand?
… During this hospital stay, how often were the forms easy to fill out?
… Was this information about how to take care of yourself at home easy to understand?
… Were the written instructions about how to take care of yourself at home easy to understand?
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-b.pdf
December 29, 2017 - listen carefully to
child
.35 .73*** .19 .21 .16 .03 .25 -.03 .14
Q8
Nurses explain to child in
easy … listen carefully to
child
.56* .31 .32 .28 .10 .22 .04 .02 .33
Q11
Doctors explain to child in
easy … listen carefully to
parent
.57* .51 .21 .21 .28 .10 .25 .02 .20
Q14
Nurses explain to parent in
easy … carefully to
parent
.70*** .26 .31 .23 .31 .18 .11 -.12 .09
Q17
Doctors explain to parent in
easy
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
January 01, 2023 - Nurses
Nurses listened carefully to parent
Nurses explained things to parent in a way
that was easy … Doctors
Doctors listened carefully to parent
Doctors explained things to parent in a way
that was easy … Child
Doctors listened carefully to child
Doctors explained things to child in a way
That was easy … Before your child left the hospital, did a provider explain in a way that was easy to
understand when … Sometimes Usually
Always
10% 25% 65%
Doctors explained
things to parent in
a way that was
easy
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
January 01, 2019 - 40% 6 0 % 8 0 % 100%
Getting Needed Care for a Child Composite 15% 24% 61% 54,104
How often was easy … N
0 % 2 0 % 40% 60% 8 0 % 100%
Getting Needed Care for a Child Composite 13,331
How often was easy … consumer comments 3% 10% 87% 11,476
Child's personal doctor explained things in a way that was
easy … 2 0 % 40% 60% 8 0 % 100%
Getting Needed Care Composite 11% 27% 62% 174,169
How often was easy … In the last 6 months, how often did your child’s personal doctor explain things
in a way that was easy
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www.healthcare411.ahrq.gov/talkingquality/resources/writing/tip7.html
November 01, 2019 - tempting, it’s not helpful to ask people direct questions about comprehension, such as “How hard or easy … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/schedule-your-appointment-card.pdf
May 20, 2021 - Scheduling your COVID-19 vaccine is easy
Here’s how to schedule your appointment today:
CALL:
EMAIL
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/schedule-your-appointment-card-map.pdf
May 20, 2021 - to get
Ready
Scheduling your COVID-19 vaccine is easy
Here’s how to schedule
your appointment
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www.healthcare411.ahrq.gov/patients-consumers/diagnosis-treatment/treatments/btpills/btpills.html
March 01, 2023 - Staying Active and Healthy with Blood Thinners , a 10-minute video, features easy-to-understand explanations … With a few simple steps, taking a blood thinner can be safe and easy. … These questions are answered in this video, which features easy-to-understand explanations of how blood … It also introduces BEST, an easy way to remember how to fit blood thinner medication into daily life. … Pills: Your Guide to Using Them Safely
Blood Thinner Pills: Your Guide to Using Them Safely is an easy-to-read
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www.healthcare411.ahrq.gov/health-literacy/improve/precautions/tool9.html
February 01, 2024 - Teach-Back Questions for Informed Consent
Lab Results Letter
Follow Up with Patients: Tool 6
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy … find resources for planning language access services, working with interpreters, and multilingual, easy-to-read
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
April 01, 2018 - Dentists and Staff
Q6 How often did your regular dentist explain things in a way that was easy … Q25 Using any number from 0 to 10, where 0 is extremely difficult and 10 is extremely easy, what … number would you use to rate how easy it was for you to find a dentist?
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html
April 01, 2018 - Q4 Before your surgery, did anyone in this surgeon's office give you easy to understand instructions … Q28 Did anyone in this surgeon's office give you easy to understand instructions about what to … Q22 Did this anesthesiologist answer your questions in a way that was easy to understand?