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www.cpsi.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
September 01, 2020 - How Well Providers Communicate with Patients
Q11 Provider explained things in a way that was easy
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www.cpsi.ahrq.gov/talkingquality/resources/design/index.html
September 01, 2019 - Decision for a Quality Report: Web, Paper, or Both
Six Tips for Making a Quality Report Appealing and Easy
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www.cpsi.ahrq.gov/nursing-home/materials/staffing.html
June 01, 2021 - effort (this may vary, depending on other programs or services that are already in place):
Key
= easy … or relatively short amount of time to implement
= easy / moderate amount of time to implement
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
January 01, 2017 - Response Options
Never
Sometimes
Usually
Always
In the last 6 months, how often was it easy … Communicate
In the last 6 months, how often did your personal doctor explain things in a
way that was easy … Survey
Question Text Response Options
Getting Needed Care
In the last 6 months, how often was it easy … often did your child’s personal doctor explain things
about your child’s health in a way that was easy … In the last 6 months, how often did your child’s personal doctor explain things
in a way that was easy
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www.cpsi.ahrq.gov/hai/tools/clabsi-cauti-icu/overcome/index.html
April 01, 2022 - Videos are an easy way to see teams live out some common challenges while a narrator highlights key points
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www.cpsi.ahrq.gov/questions/question-builder/index.html
June 01, 2022 - It’s as easy as 1-2-3:
Download the mobile app.
Select or create questions to ask.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-15-presenting-data.pdf
September 01, 2015 - will also need to make sure that you have summarized them and presented them in a way that
makes it easy … you should include both raw numbers and percentages on the graphic
whenever possible to make them easy … denies polyuria, polydipsia, polyphagia, weight change, heat or cold intolerance
Heme/Lymphatic: denies easy … denies polyuria, polydipsia, polyphagia, weight change, heat or cold intolerance
Heme/Lymphatic: denies easy … denies polyuria, polydipsia, polyphagia, weight change, heat or cold intolerance
Heme/Lymphatic: denies easy
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www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/how-to-use.html
July 01, 2023 - The PDF versions can be altered using Adobe Acrobat (but not Adobe Reader) and are bookmarked for easy
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www.cpsi.ahrq.gov/talkingquality/translate/organize/composites.html
November 01, 2018 - While providing layers of information can be difficult on paper, it is relatively easy to allow users
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - Was the explanation about what would likely happen if you had the test, treatment, or
operation easy … Was the explanation about what might go wrong and how likely it was easy to
understand? … Was the description of your other options easy to understand? … How easy was the form to understand? … 4 r Very easy to understand
Person who Completed Survey.
23.
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www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - However, that does not mean it will be easy to translate the questions into standards that your staff … Reward employees who use scripting effectively and make it easy for people to remember the most common
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
January 20, 2006 - culture, they may not be easily executed
One method to teaching is a leveled approach
100 level: basic, easy … relationship with previously
If SBAR (or another communication tool) is omitted or done incorrectly, it is easy
-
www.cpsi.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/index.html
February 01, 2021 - The step-by-step presentation script makes it easy for trainers to facilitate discussions and activities
-
www.cpsi.ahrq.gov/talkingquality/translate/organize/quality-domain.html
December 01, 2022 - It is relatively easy to “map” measures into these categories.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
April 01, 2016 - ■ Explain what happened in a way that is easy to understand.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm-ig.pptx
January 01, 2008 - SBAR stands for situation, background, assessment, recommendation, an easy-to-remember mechanism useful … It provides members of the team with an easy and focused way to set expectations for what will be communicated
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
January 01, 2011 - piece and the
clinical interaction by looking at the questions surrounding ‘did the doctor give you easy-to-understand … providers who had a high rate of increase in their adoption of use of the AVS who had low scores on
easy-to-understand
-
www.cpsi.ahrq.gov/talkingquality/translate/organize/index.html
March 01, 2016 - addition, individual users of the report may be interested in different measures, so they need a quick and easy
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-14-collecting-performance-data.pdf
September 01, 2015 - a private
place to sit and review the charts that is close to where the records are kept, so it is easy … These reports make it easy for the
Information to Include in a Data Pull Request
• List of performance … denies polyuria, polydipsia, polyphagia, weight change, heat or cold intolerance
Heme/Lymphatic: denies easy … denies polyuria, polydipsia, polyphagia, weight change, heat or cold intolerance
Heme/Lymphatic: denies easy … denies polyuria, polydipsia, polyphagia, weight change, heat or cold intolerance
Heme/Lymphatic: denies easy
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www.cpsi.ahrq.gov/health-literacy/about/index.html
January 01, 2024 - Literacy in Healthy People 2030
Health Literacy Search (National Library of Medicine)”
MedlinePlus Easy-to-Read