-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-15-16.pdf
March 12, 2018 - proficiency
Messaging
Appropriate written visit summary content
Written visit summary was useful and easy … rounds
Appropriate written hospitalization summary
content
Written hospitalization summary was easy … FECC-9 81.9 75.7**
Appropriate written visit summary content
Written visit summary was useful and easy … written hospitalization summary FECC-12 89.8 85.5
content
Written hospitalization summary was easy
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-mobilityimpairments-healthplan-adult-2157-9a.docx
September 25, 2017 - In the last 12 months, how often was it easy to move around the restroom at your personal doctor’s office … In the last 12 months, how often was it easy to get this kind of therapy? … In the last 12 months, how often was it easy to get speech therapy? … In the last 12 months, how often was it easy to get your mobility equipment repaired? … In the last 12 months, how often was it easy to get or replace the mobility equipment that you needed
-
www.ahrq.gov/health-literacy/improve/precautions/tool20a.html
March 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
www.ahrq.gov/health-literacy/improve/precautions/tool8a.html
March 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
www.ahrq.gov/health-literacy/improve/precautions/tool16c.html
March 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=0&search_api_fulltext=&sort=asc
chronic conditions
H-HL23
Blood test, x-ray, or other test results were easy … Health literacy
C-HIT15
Blood tests, x-rays, or other test results were easy … C-HIT17
Blood tests, x-rays, or other test results were presented in a way that was easy … providers
N-INF3
Cancer treatment team explained results in a way that was easy
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=19&search_api_fulltext=&sort=desc
P-HL34
Information about how much patient would have to pay for medicines was easy … P-HL40
Information about how to make a complaint to the health plan was easy … Information about how much patient would have to pay for special services or equipment was easy … Health literacy
P-HL50
Information about how to stay healthy was easy
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-13-14.pdf
March 09, 2018 - Appropriate written visit summary content FECC-9 81.0 82.1
Written visit summary was useful and easy … hospitalization
summary content
FECC-12
91.7 88.2
Written hospitalization summary was easy … Appropriate written visit summary content FECC-9 80.7 82.2
Written visit summary was useful and easy … Written hospitalization summary was easy
-
www.ahrq.gov/topics/blood-clots.html
Staying Active and Healthy with Blood Thinners , a 10-minute video, features easy-to-understand explanations
-
www.ahrq.gov/practiceimprovement/delivery-initiative/dowdstudysnapshot.html
November 01, 2015 - PQRS was easy to implement, but administrators judged CMS reports to be of limited value: Virtually … all administrators in participating practices found PQRS easy to implement. … Provide actionable, easy-to-use data and tools: Performance reports and other tools should provide actionable … data that are easy to understand and use, including comparisons to similar practices and the ability … Program sponsors should make special efforts to provide actionable feedback reports and other easy-to-use
-
www.ahrq.gov/health-literacy/improve/precautions/intro.html
February 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy … Everyone appreciates information that is clear and easy to act on and healthcare systems that are easy
-
www.ahrq.gov/health-literacy/improve/precautions/tool4a.html
March 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
www.ahrq.gov/health-literacy/improve/precautions/tool3c.html
March 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
www.ahrq.gov/health-literacy/improve/precautions/tool6.html
February 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy … Make sure your emails are easy to understand (e.g., do not use medical terminology). … This Lab Results Letter provides an example of an easy-to-understand letter explaining the need for
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=18
October 26, 2023 - Health Plan
Children with chronic conditions
CC9
Easy … Health Plan
Children with chronic conditions
CC12
Easy … Health Plan
Children with chronic conditions
CC15
Easy
-
www.ahrq.gov/health-literacy/improve/precautions/tool11d.html
April 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
www.ahrq.gov/health-literacy/improve/precautions/tool11f.html
April 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
www.ahrq.gov/sites/default/files/publications/files/dowdstudysnapshot.pdf
November 01, 2015 - ■ Provide actionable, easy-to-
use data and tools: Performance
reports and other tools should
provide … actionable data that are easy
to understand and use, including
comparisons to similar practices and … Program
sponsors should make special efforts
to provide actionable feedback reports
and other easy-to-use … ■ PQRS was easy to implement, but administrators judged CMS reports to be of
limited value: Virtually … all administrators in participating practices found PQRS
easy to implement.
-
www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/appendix-b.html
October 01, 2017 - Never
Sometimes
Usually
Always
In the last 6 months, how often was it easy to get the …
In the last 6 months, how often did your personal doctor explain things in a way that was easy … Text
Response Options
Getting Needed Care
In the last 6 months, how often was it easy … how often did your child's personal doctor explain things about your child's health in a way that was easy … In the last 6 months, how often did your child's personal doctor explain things in a way that was easy
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-11-12.pdf
March 09, 2018 - 86.8* 78.7
content
Written visit summary was useful FECC-10 86.0 87.8 87.2 85.2
and easy … hospitalization summary content
Written hospitalization summary FECC-13 93.1 92.5 85.7 92.3
was easy … needed
Messaging
Appropriate written visit
summary content
Written visit summary was
useful and easy … Written hospitalization
summary was easy