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www.ahrq.gov/health-literacy/improve/precautions/tool7b.html
May 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy … If using an automated system, were the menus easy to understand?
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www.ahrq.gov/topics/covid-19.html
February 01, 2022 - AHRQ COVID-19 Resources
AHRQ Efforts To Address Long COVID
AHRQ’s Easy-to-Understand Telehealth
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www.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/measures.html
April 01, 2020 - Blood tests, x-rays, or other test results were easy to find on website
C-HIT16. … Blood tests, x-rays, or other test results were presented in a way that was easy to understand
C-HIT21 … Visit notes were easy to understand
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=6&search_api_fulltext=&sort=asc
descending
C-HL20
Results of blood test, x-ray, or other test were easy … Clinician & Group
Health literacy
C-HL16
Provider gave easy … Clinician & Group
Health literacy
C-HL15
Provider gave easy … Clinician & Group
Health literacy
C-HL7
Provider gave easy … C-HL12
Instructions about specific illness or health condition were easy
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www.ahrq.gov/research/findings/nhqrdr/nhqdr16/appendixb3_qualitytrends.html
June 01, 2018 - 2014
Adults who needed to see a specialist in the last 12 months who sometimes or never found it easy … 2014
Children who needed to see a specialist in the last 12 months who sometimes or never found it easy … 2014
Adults who needed to see a specialist in the last 12 months who sometimes or never found it easy … 2014
Children who needed to see a specialist in the last 12 months who sometimes or never found it easy … 2014
Adults who needed to see a specialist in the last 12 months who sometimes or never found it easy
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www.ahrq.gov/health-literacy/patient-education/pemat5.html
November 01, 2020 - /V)
Topic: Use of Numbers
Item 6: Numbers appearing in the material are clear and easy … When numbers are used, they should be clear and easy to understand. … Examples
CHOOSE "AGREE"—Easy to understand: There’s a very small chance that you could have a heart … CHOOSE "AGREE"—Easy to understand: Take 1 pill in the morning and 1 pill at night.
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www.ahrq.gov/talkingquality/translate/organize/type.html
February 01, 2016 - Many people who work in health care quality find it very easy to think about measures using these categories … Advantages of Categorizing by Type of Measure
It is relatively easy for report designers to sort
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www.ahrq.gov/topics/telehealth.html
Tools AHRQ's Easy-to-Understand Telehealth Consent Form
How to Obtain Consent for Telehealth
Telehealth
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=21
April 03, 2024 - Health literacy
H-HL23
Blood test, x-ray, or other test results were easy … Hospital
Health literacy
H-HL28
Forms were easy … H-HL35
Information from hospital staff about taking care of self at home was easy … H-HL37
Written instructions about how to take care of self at home were easy
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www.ahrq.gov/health-literacy/improve/precautions/tool23a.html
April 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy … ____________________________
Does our practice have materials that explain costs in a way that is easy
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www.ahrq.gov/health-literacy/improve/precautions/list.html
April 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy … Self-Measured Blood Pressure (SMBP) Monitoring
Department of Health and Human Services
Tool 7: Be Easy … Readability Formulas for Quality Reports
Agency for Healthcare Research and Quality
MedlinePlus "easy … Information: A Tutorial from the National Library of Medicine
National Library of Medicine
MedlinePlus "easy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=7&search_api_fulltext=&sort=desc
Survey
Topics
P-HL20
Results of blood test, x-ray, or other test were easy … literacy
P-HL18
Explanation of blood test, x-ray, or other test was easy … Health Plan
Health literacy
P-HL15
Personal doctor gave easy … Health Plan
Health literacy
P-HL14
Personal doctor gave easy … P-HL11
Instructions about specific illness or health condition were easy
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool17b.docx
October 07, 2015 - Is it easy to find the information you want?
☐Yes
☐No.
If no, what was hard to find and why? … Is the information on the site easy to understand?
☐Yes
☐No. … Is the information on the site clearly displayed (i.e., easy to see and read)?
☐Yes
☐No. … ___
___________________________________________________________________
Use this space to note how easy
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-appa1.pdf
January 01, 2018 - visit in the last 12 months
and needed care, tests, or treatment who sometimes or never found
it easy … Years
Children who needed to see a specialist in the last 12 months who
sometimes or never found it easy … Years
Adults who needed to see a specialist in the last 12 months who sometimes
or never found it easy … 2017
Adults who needed to see a specialist in the last 12 months who sometimes or never
found it easy … 2017
Adults who needed to see a specialist in the last 12 months who sometimes or never
found it easy
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www.ahrq.gov/health-literacy/improve/precautions/quick.html
February 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy … Medicine Reviews ( Tool 8 )
I want to be confident that I am speaking to patients in a way that is easy
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www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/assessment-quiz.pdf
March 01, 2024 - Choose easy-to-use patient portals.
Improve secure email exchanges. … Assess whether materials are easy to read, understand, and act on. … Choose materials that are easy to read, understand, and act on. … Sometimes you just cannot find easy-to-understand instructions or other health information. … Additional Resources
The following are examples of easy-to-understand patient forms and letters.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-health-literacy-cgcahps-adult-2357-3a.docx
May 01, 2017 - In the last 6 months, how often did this provider give you easy to understand information about these … In the last 6 months, how often were these instructions easy to understand? … In the last 6 months, how often did this provider give you easy to understand instructions about how … , how often did this provider explain the possible side effects of your medicines in a way that was easy … In the last 6 months, how often was the explanation of what the test was for easy to understand?
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=11
January 11, 2024 - P-HL34
Information about how much patient would have to pay for medicines was easy … P-HL40
Information about how to make a complaint to the health plan was easy … Information about how much patient would have to pay for special services or equipment was easy … Health literacy
P-HL50
Information about how to stay healthy was easy
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www.ahrq.gov/health-literacy/improve/precautions/tool17d.html
May 01, 2024 - ☐ Yes ☐ No Questions for Be Easy to Reach: Tool #7 1. … Was the response easy to understand? … Were the instructions or written information easy to understand? … Were the forms you were asked to sign easy to understand? … ☐ Yes ☐ No Questions for Make Referrals Easy: Tool #21 1.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-PWMI-items-hp-survey50-adult.html
February 01, 2021 - In the last 12 months, how often was it easy to move around the restroom at your personal doctor's office … In the last 12 months, how often was it easy to get this kind of therapy? … In the last 12 months, how often was it easy to get speech therapy? … In the last 12 months, how often was it easy to get your mobility equipment repaired? … In the last 12 months, how often was it easy to get or replace the mobility equipment that you needed