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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=12
January 11, 2024 - Population
Survey
Topics
P-HL54
Information on the health plan's Website was easy … Adult
Health Plan
Health literacy
P-HL55
It was easy
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www.ahrq.gov/health-literacy/improve/precautions/tool15a.html
March 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/measures-cg30-2309.pdf
June 01, 2017 - Making survey results easy to report to
consumers: How reporting needs guided survey design in CAHPS … Q11 Provider explained things in a way that was easy to understand
Q12 Provider listened carefully … Q18 Provider explained things in a way that was easy to understand
Q19 Provider listened carefully … You Information About Your Care and
Tests
HIT15 Blood tests, x-rays, or other test results were easy … to understand
HIT21 Visit notes were easy to understand
Response Options
• Never
• Sometimes
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www.ahrq.gov/health-literacy/improve/precautions/tool4e.html
March 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy … analgesic
pain killer
anticipate
expect
apparent
clear, plain, easy … evidence-based
shown to work, proven to work, tested
evident
clear, plain, easy
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
January 01, 2019 - 40% 6 0 % 8 0 % 100%
Getting Needed Care for a Child Composite 15% 24% 61% 54,104
How often was easy … N
0 % 2 0 % 40% 60% 8 0 % 100%
Getting Needed Care for a Child Composite 13,331
How often was easy … consumer comments 3% 10% 87% 11,476
Child's personal doctor explained things in a way that was
easy … 2 0 % 40% 60% 8 0 % 100%
Getting Needed Care Composite 11% 27% 62% 174,169
How often was easy … In the last 6 months, how often did your child’s personal doctor explain things
in a way that was easy
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=14
October 26, 2023 - Plan
Improving care and services
P-AS1
Reasons it was not easy … Adult
Health Plan
Medical supplies
P-MS2
Easy
-
www.ahrq.gov/pqmp/measures/fecc-hospitalization-summary.html
August 01, 2021 - Family Experiences with Coordination of Care (FECC) Measure: Written hospitalization summary was easy
-
www.ahrq.gov/talkingquality/resources/writing/tip6.html
May 01, 2015 - for an audience of consumers:
Material written at the fourth- to sixth-grade level is considered easy … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapb6.html
February 01, 2023 - lounge chair
__ Increase bathroom safety
__ Use adequate handrail support
__ Use easy … offset visual targets
__ Reduce glare
__ Corrective lenses
__ Keep eyewear within easy
-
www.ahrq.gov/pqmp/measures/fecc-written-visit-summary.html
August 01, 2021 - Family Experiences with Coordination of Care (FECC) Measure: Written visit summary was useful and easy
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=21&search_api_fulltext=&sort=asc
Health Plan
Children with chronic conditions
CC9
Easy … Health Plan
Children with chronic conditions
CC12
Easy
-
www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/schedule-your-appointment-card.pdf
May 20, 2021 - Scheduling your COVID-19 vaccine is easy
Here’s how to schedule your appointment today:
CALL:
EMAIL
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=22&search_api_fulltext=&sort=asc
Title
Population
Survey
Topics
Sort descending
CC15
Easy … Health Plan
Children with chronic conditions
CC23
Easy
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=10&search_api_fulltext=&sort=desc
H-HL37
Written instructions about how to take care of self at home were easy … H-HL35
Information from hospital staff about taking care of self at home was easy
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=13&search_api_fulltext=&sort=desc
Health Plan
Children with chronic conditions
CC23
Easy … Health Plan
Children with chronic conditions
CC15
Easy
-
www.ahrq.gov/talkingquality/resources/writing/tip2.html
July 01, 2011 - Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
-
www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/schedule-your-appointment-card-map.pdf
May 20, 2021 - to get
Ready
Scheduling your COVID-19 vaccine is easy
Here’s how to schedule
your appointment
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/suppl-healthit-items-cg-survey30-adult.html
February 01, 2021 - In the last 6 months, how often was it easy to find these lab or other test results on the website? … In the last 6 months, how often were these lab or other test results presented in a way that was easy … In the last 6 months, how often were the visit notes easy to understand?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
July 27, 2021 - During your most recent
visit, was the video easy to
use?
This question is in 4.0 only. … In the last 6 months, how
often did this provider explain
things in a way that was easy
to understand … In the last 6 months, how
often did this provider explain
things in a way that was easy to
understand … During your most recent
visit, did this provider
explain things in a way that
was easy to understand
-
www.ahrq.gov/questions/resources/pill-card.html
May 01, 2022 - This guide was designed to help users create an easy-to-use … Acknowledgment and Disclaimer
How to Create a Pill Card
Use this guide to find out how you can create an easy-to-use … This provides an easy reference for her to remember each of her medicines, what she takes them for, when