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21. 2018 National Healthcare Quality and Disparities Report: Appendix A (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-appa1.pdf
    January 01, 2018 - visit in the last 12 months and needed care, tests, or treatment who sometimes or never found it easy … Years Children who needed to see a specialist in the last 12 months who sometimes or never found it easy … Years Adults who needed to see a specialist in the last 12 months who sometimes or never found it easy … 2017 Adults who needed to see a specialist in the last 12 months who sometimes or never found it easy … 2017 Adults who needed to see a specialist in the last 12 months who sometimes or never found it easy

22. Section 7.E, Tables 15 and 16 (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-15-16.pdf
    June 02, 2025 - proficiency Messaging Appropriate written visit summary content Written visit summary was useful and easy … rounds Appropriate written hospitalization summary content Written hospitalization summary was easy … FECC-9 81.9 75.7** Appropriate written visit summary content Written visit summary was useful and easy … written hospitalization summary FECC-12 89.8 85.5 content Written hospitalization summary was easy

23. Appendix B26: Reducing Falls: A Safety Checklist for the Home | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapb26.html
    December 01, 2017 - This checklist helps to identify safety problems and provides easy tips for making your home a safer … Add illuminated light switch plates to make it easy to find switches in the dark. … Install easy-access light switches at the entrance to a room so you do not have to walk in the dark in … Remember to keep a phone with emergency numbers within easy reach.

24. Section 7.B, Tables 13 and 14 (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-13-14.pdf
    June 02, 2025 - Appropriate written visit summary content FECC-9 81.0 82.1 Written visit summary was useful and easy … hospitalization summary content FECC-12 91.7 88.2 Written hospitalization summary was easy … Appropriate written visit summary content FECC-9 80.7 82.2 Written visit summary was useful and easy … Written hospitalization summary was easy

25. 2023 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
    January 01, 2023 - to get special medical equipment or devices for child Easy to get special therapy for child Easy … to get treatment or counseling for child Getting Prescription Medicine Easy to get prescr iption … to get special medical equipment or devices for child Easy to get special therapy for child Easy … to get treatment or counseling for child Getting Prescription Medicine Easy to get prescription … In the last 6 months, how often was it easy to get this treatment or counseling for your child?

26. Section 7.A, Tables 11 and 12 (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-11-12.pdf
    June 02, 2025 - * 78.7 content Written visit summary was useful FECC-10 86.0 87.8 87.2 85.2 and easy … hospitalization summary content Written hospitalization summary FECC-13 93.1 92.5 85.7 92.3 was easy … needed Messaging Appropriate written visit summary content Written visit summary was useful and easy … Written hospitalization summary was easy

27. Blood Clots | Agency for Healthcare Research and Quality
    www.ahrq.gov/topics/blood-clots.html
    Staying Active and Healthy with Blood Thinners , a 10-minute video, features easy-to-understand explanations

28. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Health Literacy | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthlit-items-cg-survey30-adult.html
    January 01, 2018 - In the last 6 months, how often did this provider give you easy to understand information about these … In the last 6 months, how often were these instructions easy to understand? … In the last 6 months, how often did this provider give you easy to understand instructions about how … , how often did this provider explain the possible side effects of your medicines in a way that was easy … In the last 6 months, how often was the explanation of what the test was for easy to understand?

29. Novant Health Uses AHRQ Tool to Assess and Improve Patient Communications | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/newsroom/case-studies/201602.html
    April 01, 2016 - "Our number one goal is to make it extremely easy for the patient," noted Marci Leonard, supervisor of … In addition to giving objective feedback on whether materials are easy to understand and easy for patients … Leonard, who explained that it is not easy to tell clinical experts that the information they document

30. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/hospital/about/child-survey-measures.html
    May 01, 2016 - Nurses listened carefully to parent Q15        Nurses explained things to parent in a way that was easy … Doctors listened carefully to parent Q18        Doctors explained things to parent in a way that was easy …           Nurses listened carefully to child Q9          Nurses explained things to child in a way that was easy … Doctors listened carefully to child Q12        Doctors explained things to child in a way that was easy

31. Hospital Readmissions | Agency for Healthcare Research and Quality
    www.ahrq.gov/topics/hospital-readmissions.html
    January 01, 2012 - Taking Care of Myself: A Guide for When I Leave the Hospital This easy-to-read guide is for patients

32. Implementation and Impact | Agency for Healthcare Research and Quality
    www.ahrq.gov/practiceimprovement/delivery-initiative/dowdstudysnapshot.html
    November 01, 2015 - PQRS was easy to implement, but administrators judged CMS reports to be of limited value: Virtually … all administrators in participating practices found PQRS easy to implement. … Provide actionable, easy-to-use data and tools: Performance reports and other tools should provide actionable … data that are easy to understand and use, including comparisons to similar practices and the ability … Program sponsors should make special efforts to provide actionable feedback reports and other easy-to-use

33. Blood Thinner Pills: Your Guide to Using Them Safely | Agency for Healthcare Research and Quality
    www.ahrq.gov/patients-consumers/diagnosis-treatment/treatments/btpills/btpills.html
    March 01, 2023 - Staying Active and Healthy with Blood Thinners , a 10-minute video, features easy-to-understand explanations … With a few simple steps, taking a blood thinner can be safe and easy. … These questions are answered in this video, which features easy-to-understand explanations of how blood … It also introduces BEST, an easy way to remember how to fit blood thinner medication into daily life. … Pills: Your Guide to Using Them Safely Blood Thinner Pills: Your Guide to Using Them Safely is an easy-to-read

34. 2024 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-health-plan-chartbook.pdf
    January 01, 2024 - to get special medical equipment or devices for child 50% 51% 50% 53% 44% Easy to get special therapy … Prescription Medicine Easy to get prescription medicines for child through health plan 65% 63% … 51% N/A 57% Easy to get treatment or counseling for child 44% N/A 50% Getting Prescription Medicine … In the last 6 months, how often did your child’s personal doctor explain things in a way that was easy … In the last 6 months, how often was it easy to get this treatment or counseling for your child?

35. Implementation and Impact of Medicare’s Voluntary Ambulatory Care Quality Reporting Program (pdf file)
    www.ahrq.gov/sites/default/files/publications/files/dowdstudysnapshot.pdf
    November 01, 2015 - ■ Provide actionable, easy-to- use data and tools: Performance reports and other tools should provide … actionable data that are easy to understand and use, including comparisons to similar practices and … Program sponsors should make special efforts to provide actionable feedback reports and other easy-to-use … ■ PQRS was easy to implement, but administrators judged CMS reports to be of limited value: Virtually … all administrators in participating practices found PQRS easy to implement.

36. Appendix B. Definition of Composites, Items, and Ratings | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/appendix-b.html
    October 01, 2017 - Never Sometimes Usually Always In the last 6 months, how often was it easy to get the …   In the last 6 months, how often did your personal doctor explain things in a way that was easy … Text Response Options Getting Needed Care   In the last 6 months, how often was it easy … how often did your child's personal doctor explain things about your child's health in a way that was easy … In the last 6 months, how often did your child's personal doctor explain things in a way that was easy

37. Useful Online Tools for CAHPS Survey Users - HAYS (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-hays.pdf
    January 01, 2022 - D In the last 6 months, how often did this provider give you easy to understand information about these … In the las t 6 months, how often w ere these instructions easy to understand? … In the fast 6 months, how o ften did thi s provid er give you easy to understand instructions about … In the last 6 months, how o ften was the explanation of what the te st was for easy to understand? … In the last 6 months, how often w ere the results o f your blood test, x-ray, or o ther test easy to

38. Guidelines and Other Resources To Fine-tune Your Writing | Agency for Healthcare Research and Quality
    www.ahrq.gov/talkingquality/resources/writing/guidelines.html
    September 01, 2019 - Health Literacy Online: A Guide to Writing and Designing Easy-to-Use Health Web Sites. … Write Text That’s Easy for Your Audience To Understand Tip 2. … Make It Easy to Skim Tip 4. Use Devices That Engage Your Readers Tip 5.

39. Taking Advantage of Web Functionalities in a Quality Report | Agency for Healthcare Research and Quality
    www.ahrq.gov/talkingquality/translate/web/index.html
    May 01, 2019 - You also have to make it as intuitive and easy as possible. … Measure Categories To Compare Drill Down to Items Included in Composites and Summary Scores Make It Easy … So you need to make it very easy and intuitive for them to get to another spot, even if they are not … To keep them on your site, you have to make it easy for them to orient themselves and explore other topics … trails Navigation Links One important strategy is to create a set of navigation links that make it easy

40. Capturing Consumers' Attention | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/consumer-reporting/guidelines/attention/index.html
    March 01, 2016 - Reports should be short and easy to understand. … Alternatively, if the report has a large amount of information, make it easy for people to get to the … For more information on making quality reports easy to read, refer to Tips on Writing a Quality Report