-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/5_Francis_Fullam_slide_45-52.pdf
June 02, 2025 - 89.78% 89.71% -0.07% 50th percentile
How often did this doctor explain things
in a way that was easy … 92.10% 92.08% -0.02% 50th percentile
How often did this doctor give you easy
to understand instructions
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
June 02, 2025 - months, how often did your [CANCER
TREATMENT MODALITY] team explain those results in a
way that was easy … months, did your [CANCER TREATMENT
MODALITY] team explain what that medicine was for in a
way that was easy
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Adult_Med_Eng_HP51_2152a.pdf
October 01, 2020 - In the last 6 months, how often was it easy
to get the care, tests, or treatment you
needed? … In the last 6 months, how often did your
personal doctor explain things in a way that
was easy to understand … In the last 6 months, how often were the
forms from your health plan easy to fill
out?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - of appointment
time
13
Provider
communication
Provider explained things
in a way that was easy … to
understand
11
Provider explained things
in a way that was easy to
understand
14
Provider … carefully
to patient 12 Provider listened carefully
to patient 15
(Not included)
Provider gave easy … Item moved to supplemental
item set
In the last 12 months, how
often did this provider give
you easy … The item “Gives easy to understand instructions” was moved into the
supplemental item set The item “
-
www.ahrq.gov/evidencenow/tools/pdsa-worksheet.html
November 01, 2018 - The practical, easy-to-follow steps for implementation and evaluation of a PDSA cycle support Key Driver
-
www.ahrq.gov/ncepcr/tools/public-reporting/guide1.html
August 01, 2018 - Make the Information More Relevant to What Consumers Already Understand and Care About
Make It Easy … Consumers have a relatively easy time understanding patient experience measures and some patient safety … The indicators included under the reporting categories also must be salient and easy to understand (and … Make It Easy for Consumers To Understand and Use the Comparative Information
1. … Asking people to find the top three and bottom three performing providers will indicate how easy it is
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
September 01, 2015 - In the last 6 months, how often was it easy
to get the care, tests, or treatment your child
needed? … often did your
child’s personal doctor explain things about
your child’s health in a way that was easy … In the last 6 months, how often did your
child’s personal doctor explain things in a
way that was easy … In the last 6 months, how often were the
forms from your child’s health plan easy to
fill out?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
August 01, 2010 - Making Survey Results Easy to Report to
Consumers: How Reporting Needs Guided Survey Design in CAHPS … Making survey results easy to report to
consumers: How reporting needs guided survey design in CAHPS … Because the icons are self-explanatory and visually distinct, this display makes it easy for users … This approach is
common and easy to implement. … The big difference between the
display alternatives is the extent to which they make it easy to see
-
www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/ptoutcome-phone.html
March 01, 2025 - Was the explanation of each medicine's purpose easy to understand? … How often was their explanation of how and when to take each medicine easy to understand? … Were these written instructions easy to understand?
-
www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/ptoutcome-phone.html
March 01, 2025 - Was the explanation of each medicine's purpose easy to understand? … How often was their explanation of how and when to take each medicine easy to understand? … Were these written instructions easy to understand?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/public-summary-2015-cg-cahps-fedreg.pdf
January 01, 2015 - The item “Gives easy to understand instructions” would be moved to the supplemental
item set. … Current Composite: 6 Items Recommended Composite: 4 Items
• Explains things in a way that is easy to … understand
• Explains things in a way that is easy to
understand
• Listens carefully • Listens … Suggestions to modify the communication composite measure included:
• Removing the item “Gives easy … to understand instructions” is different than “Explains things
in a way that is easy to understand”
-
www.ahrq.gov/hai/cusp/toolkit/content-calls/assertion-slides/assertion-slides.html
October 01, 2014 - . #37: "It is easy for personnel in this ICU to ask questions when there is something that they do not … Return to Contents
Slide 12. #37: "It is easy for personnel in this ICU to ask questions when there
-
www.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
September 01, 2020 - How Well Providers Communicate with Patients
Q11 Provider explained things in a way that was easy
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-brady-sops-action-planning-tool.pdf
June 02, 2025 - • Improve communication and engagement
between clinicians and patients
• Make the safe thing the easy
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/sbar-inpatient-guide.pdf
June 02, 2025 - The SBAR tool decreases delays in patient care by organizing messages in an easy-to-follow format.
2
-
www.ahrq.gov/patient-safety/resources/continuing-ed/moc-ha.html
October 01, 2020 - User-Friendly Recertification Health Assessment Project for Diverse Clinicians —easy-to-complete quality … Clinicians Confer on Strategies to Complete Health Assessments MOC IV and CME QI (for PAs)"
AHRQ’s easy-to-complete
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-ahrq.pdf
June 02, 2025 - satisfaction
• Measures include: communication with providers; timely
appointments; coordinated care; easy
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/overview-questionnaires-cg40-3350.pdf
November 01, 2020 - included
(Not included)
During your most recent
visit, was the video easy
to use? … communi
cation
-
In the last 6 months,
how often did this
provider explain things
in a way that was easy … 11
During your most recent
visit, did this provider
explain things in a way
that was easy to
understand
-
www.ahrq.gov/talkingquality/translate/labels/limit-info.html
November 01, 2018 - Limit Technical Information and Caveats in Quality Data Displays
It is very easy to say too much
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/aspire_webinar5/aspire_webinar5.pptx
June 02, 2025 - Develop “Referral Pathways” to Ensure Effective Linkage to Services
Make doing the right thing the easy … Continue to improve
Identify ways to make effective linkage easy.