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www.ahrq.gov/sites/default/files/wysiwyg/easy-to-understand-telehealth-consent-form.docx
April 15, 2020 - Permission for Telehealth Visits
What is telehealth?
Telehealth is a way to visit with healthcare providers, such as your doctor or nurse practitioner.
You can talk to your provider from any place, including your home. You don’t go to a clinic or hospital.
How do I use telehealth?
· You talk to your provider by ph…
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www.ahrq.gov/health-literacy/improve/informed-consent/index.html
September 01, 2020 - AHRQ’s Easy-to-Understand Telehealth Consent Form
AHRQ has created a sample telehealth consent … form (Word, 27 KB) that is easy to understand. … Why should we use easy-to-understand telehealth consent forms? … Can we use the AHRQ Easy-to-Understand Telehealth Consent Form as is?
No. … AHRQ Easy-to-Understand Telehealth Consent Form (Word, 27 KB)
How to Obtain Consent for Telehealth
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www.ahrq.gov/talkingquality/resources/design/general-tips/index.html
October 01, 2019 - Six Tips for Making a Quality Report Appealing and Easy To Skim
To attract and hold users' attention … Makes it easy for them to skim and find topics of personal interest. … Use Design To Make the Report's Purpose Clear
Format the title so that it stands out and is easy … to create the perception that your report will be easy to read and understand. … For Web reports , experts usually recommend using a sans serif font for easy on-screen reading.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/measures.html
May 01, 2017 - Provider gave easy to understand instructions about medicines
C-HL16. … Provider gave easy to understand explanations about possible side effects of medicines
C-HL17. … Explanation of blood test, x-ray, or other test was easy to understand
H-HL22. … Blood test, x-ray, or other test results were easy to understand
Ease of Filling Out Forms
H-HL25 … Forms were easy for patient to fill out
H-HL29.
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www.ahrq.gov/talkingquality/translate/index.html
February 01, 2016 - The job of report sponsors is to present scores in a way that makes them engaging, easy to understand … , and easy to use. … Review approaches for developing valid and reliable scores that are fair to providers and easy for people … Review the advantages and disadvantages of several approaches that aim to make it as easy as possible … Learn how to make your Web-based report easy to search and navigate, and how to help your audience customize
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www.ahrq.gov/topics/patient-experience.html
delivery that patients value highly when they seek and receive care, such as getting timely appointments, easy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=4&search_api_fulltext=&sort=asc
Sort descending
Population
Survey
Topics
P-HL55
It was easy … Adult
Health Plan
Health literacy
C-SC2
Easy … Adult
Health Plan
Medical supplies
CC23
Easy … literacy
C-HL19
Explanation of blood test, x-ray, or other test was easy … literacy
H-HL21
Explanation of blood test, x-ray, or other test was easy
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www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/primary-care-health-literacy-assessment.docx
March 01, 2024 - ☐
☐
☐
☐
7-Be Easy to Reach
22. … ☐
☐
☐
☐
7-Be Easy to Reach
23. … ☐
☐
☐
☐
7-Be Easy to Reach
24. … Our practice assesses whether written materials are easy to understand. … ☐
☐
☐
☐
11-Assess, Select, and Create Easy-to-Understand Materials
29.
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www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/primary-care-health-literacy-assessment.pdf
March 01, 2024 - ☐ ☐ ☐ ☐ 7-Be Easy to Reach
22. … ☐ ☐ ☐ ☐ 7-Be Easy to Reach
23. … ☐ ☐ ☐ ☐ 7-Be Easy to Reach
24. … Assess whether materials are easy to read, understand, and act on. … Choose materials that are easy to read, understand, and act on.
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www.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
June 01, 2017 - Q14 Nurses listened carefully to parent
Q15 Nurses explained things to parent in a way that was easy … Q17 Doctors listened carefully to parent
Q18 Doctors explained things to parent in a way that was easy … Child
Q8 Nurses listened carefully to child
Q9 Nurses explained things to child in a way that was easy … Q11 Doctors listened carefully to child
Q12 Doctors explained things to child in a way that was easy
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www.ahrq.gov/health-literacy/improve/index.html
March 01, 2024 - The RED Toolkit includes templates for easy-to-understand discharge instructions and post-discharge telephone … Improvement Measures
Quality improvement measures can help healthcare organizations make health information easy … to understand and health systems easy to navigate. … AHRQ's Easy-to-Understand Telehealth Consent Form
AHRQ's telehealth consent resources include a … sample telehealth consent form (Word, 27 KB) that is easy to understand and how-to guidance for clinicians
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www.ahrq.gov/talkingquality/resources/writing/tip1.html
May 01, 2015 - In a Quality Report, Write Text That’s Easy To Understand
The ability of a reader to understand … Use Simple Sentence Structures
Sentences should be easy for readers to interpret. … To make it easy for your readers:
Don’t pack too much information into a single sentence. … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
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www.ahrq.gov/health-literacy/improve/precautions/tool17b.html
March 01, 2024 - Is it easy to sign into the patient portal? … Is the site easy to read?
☐ Yes
☐ No
If No, what was hard to read and why? … Is it easy to find the information you want? … Is the information on the site easy to understand? … Use this space to note how easy or hard it was for the patient to perform the task.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=1
April 24, 2024 - Survey
Topics
C-HL20
Results of blood test, x-ray, or other test were easy … literacy
C-HL19
Explanation of blood test, x-ray, or other test was easy … C-HL12
Instructions about specific illness or health condition were easy … Clinician & Group
Health literacy
C-HL16
Provider gave easy … Clinician & Group
Health literacy
C-HL15
Provider gave easy
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www.ahrq.gov/health-literacy/improve/precautions/guide/written.html
September 01, 2020 - Tips for Assessing Written Materials
To ensure that your practice's written documents are easy to … Dispelling misconceptions that using written materials that are easy to understand = "dumbing down" of … Where these materials will be located, including where in your EHR system, for easy access by practice … So, providing easy-to-understand written materials that reiterate your key points is important. … Go to Tool 11: Assess, Select, and Create Easy-to-Understand Materials for suggestions.
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www.ahrq.gov/prevention/resources/depression/depsumtab1.html
April 01, 2013 - Time, min
Beck Depression Inventory
21
Today
0-63
Mild, 10; moderate, 20; severe, 30
Easy … 2-5
Center for Epidemiologic Study Depression Screen
20
Past week
0-60
16
Easy
2 … -5
General Health Questionnaire
28
Past few weeks
0-28
4
Easy
5-10
Medical Outcomes … 1
Average
< 2
Symptom Driven Diagnostic System-Primary Care
5
Past month
0-4
2
Easy … well.
3 The cut-point is the number at or above which the test is considered positive.
4 "Easy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=6&search_api_fulltext=&sort=asc
Information about how much patient would have to pay for special services or equipment was easy … Health literacy
P-HL21
Information from customer service was easy … Health literacy
P-HL54
Information on the health plan's Website was easy … P-HL11
Instructions about specific illness or health condition were easy … C-HL12
Instructions about specific illness or health condition were easy
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www.ahrq.gov/health-literacy/improve/precautions/tool2a.html
April 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Our practice assesses whether written materials are easy to understand. … Our practice's forms are easy to understand and fill out, collect only necessary information, and use … Our practice selects easy-to-understand and relevant materials for the waiting room and ensures that … All clinicians write precise instructions for taking medicine that are easy-to-understand (e.g., "take
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www.ahrq.gov/cahps/surveys-guidance/american-indian/about/survey-measures.html
March 01, 2018 - Needed Care
Q9 Patient got medical help or advice needed after regular hours
Q30 Easy … to get appointments with specialists
Q35 Easy to get needed care, tests, or treatment
Q55 … How Well Health Professionals Communicate
Q36 Provider explained things in a way that was easy … enough time with patient
Q41 Provider explained the purpose of medicines in a way that was easy … to understand
Q43 Provider explained in a way that was easy to understand what to do if illness
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=17&search_api_fulltext=&sort=desc
Topics
P-HL11
Instructions about specific illness or health condition were easy … Health literacy
P-HL54
Information on the health plan's Website was easy … Health literacy
P-HL21
Information from customer service was easy … Information about how much patient would have to pay for special services or equipment was easy … P-HL40
Information about how to make a complaint to the health plan was easy