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teamstepps.ahrq.gov/health-literacy/improve/informed-consent/index.html
September 01, 2020 - Telehealth Consent Form
AHRQ has created a sample telehealth consent form (Word, 27 KB) that is easy … Why should we use easy-to-understand telehealth consent forms? … Clinicians can use the easy-to-understand language from the form when they are having the consent discussion … Can we use the AHRQ Easy-to-Understand Telehealth Consent Form as is?
No. … AHRQ Easy-to-Understand Telehealth Consent Form (Word, 27 KB)
How to Obtain Consent for Telehealth
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teamstepps.ahrq.gov/talkingquality/resources/design/general-tips/index.html
October 01, 2019 - Makes it easy for them to skim and find topics of personal interest. … to create the perception that your report will be easy to read and understand. … Font Size and Type
Make the text large enough for easy reading and choose highly readable fonts. … For Web reports , experts usually recommend using a sans serif font for easy on-screen reading. … But it's easy to overdo it or use color in a way that is confusing rather then enlightening.
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teamstepps.ahrq.gov/health-literacy/publications/ten-attributes.html
January 01, 2024 - To achieve good health outcomes, people need understandable health information and easy access to health … Provides easy access to health information and services and navigation assistance . … Designs and distributes print, audiovisual, and social media content that is easy to understand and act … Provides easy access to health information and services and navigation assistance. … Health literate healthcare organizations make it easy to find and understand health information, find
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teamstepps.ahrq.gov/talkingquality/translate/index.html
February 01, 2016 - The job of report sponsors is to present scores in a way that makes them engaging, easy to understand … , and easy to use. … Review approaches for developing valid and reliable scores that are fair to providers and easy for people … Review the advantages and disadvantages of several approaches that aim to make it as easy as possible … Learn how to make your Web-based report easy to search and navigate, and how to help your audience customize
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teamstepps.ahrq.gov/health-literacy/improve/index.html
March 01, 2024 - The RED Toolkit includes templates for easy-to-understand discharge instructions and post-discharge telephone … Improvement Measures
Quality improvement measures can help healthcare organizations make health information easy … to understand and health systems easy to navigate. … AHRQ's Easy-to-Understand Telehealth Consent Form
AHRQ's telehealth consent resources include a … sample telehealth consent form (Word, 27 KB) that is easy to understand and how-to guidance for clinicians
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teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/measures.html
May 01, 2017 - Provider gave easy to understand instructions about medicines
C-HL16. … Provider gave easy to understand explanations about possible side effects of medicines
C-HL17. … Explanation of blood test, x-ray, or other test was easy to understand
H-HL22. … Blood test, x-ray, or other test results were easy to understand
Ease of Filling Out Forms
H-HL25 … Forms were easy for patient to fill out
H-HL29.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-appa1.pdf
January 01, 2018 - visit in the last 12 months
and needed care, tests, or treatment who sometimes or never found
it easy … Years
Children who needed to see a specialist in the last 12 months who
sometimes or never found it easy … Years
Adults who needed to see a specialist in the last 12 months who sometimes
or never found it easy … 2017
Adults who needed to see a specialist in the last 12 months who sometimes or never
found it easy … 2017
Adults who needed to see a specialist in the last 12 months who sometimes or never
found it easy
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
January 01, 2023 - to get special medical equipment or devices for child
Easy to get special therapy for child
Easy … to get treatment or counseling for child
Getting Prescription Medicine
Easy to get prescr iption … to get special medical equipment or devices for child
Easy to get special therapy for child
Easy … to get treatment or counseling for child
Getting Prescription Medicine
Easy to get prescription … In the last 6 months, how often was it easy to get this treatment or counseling for your
child?
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teamstepps.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
June 01, 2017 - Q14 Nurses listened carefully to parent
Q15 Nurses explained things to parent in a way that was easy … Q17 Doctors listened carefully to parent
Q18 Doctors explained things to parent in a way that was easy … Child
Q8 Nurses listened carefully to child
Q9 Nurses explained things to child in a way that was easy … Q11 Doctors listened carefully to child
Q12 Doctors explained things to child in a way that was easy
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teamstepps.ahrq.gov/talkingquality/translate/web/index.html
May 01, 2019 - You also have to make it as intuitive and easy as possible. … Measure Categories To Compare
Drill Down to Items Included in Composites and Summary Scores
Make It Easy … So you need to make it very easy and intuitive for them to get to another spot, even if they are not … To keep them on your site, you have to make it easy for them to orient themselves and explore other topics … trails
Navigation Links
One important strategy is to create a set of navigation links that make it easy
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teamstepps.ahrq.gov/talkingquality/resources/writing/guidelines.html
September 01, 2019 - Health Literacy Online: A Guide to Writing and Designing Easy-to-Use Health Web Sites. … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
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teamstepps.ahrq.gov/data/data-tools/index.html
July 01, 2022 - MEPS-HC Variable Explorer Tool
A quick and easy way to search the MEPS Public Use Files for the variables … HCUPnet (Deep Dive)
Easy-to-access summary statistics and graphics on hospital stays and emergency … Fast Stats (Priority Topics)
Select easy-to-access summary statistics and graphics on hospital inpatient
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - 46%
How Well Doctors Communicate 76% 76% 78% 78% 72%
Doctor explained things in a way that was easy … to get special medical equipment or devices for child 47% NA NA 47% 45%
Easy to get special therapy … Prescription Medicine
Easy to get prescription medicines for child through health plan 67% NA NA 67% … In the last 6 months, how often did your child’s personal doctor explain things in a way
that was easy … In the last 6 months, how often was it easy to get this treatment or counseling for your
child?
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
May 12, 2016 - During this hospital stay, how often did
your child’s nurses explain things in a way
that was easy … During this hospital stay, how often did
your child’s doctors explain things in a way
that was easy … During this hospital stay, how often did
your child’s nurses explain things to you in
a way that was easy … Before your child left the
hospital, did a provider explain in a way
that was easy to understand when … Before your child left the hospital, did a
provider explain in a way that was easy to
understand what
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
January 01, 2020 - 34,226
How Well Doctors Communicate 7% 16% 77% 32,247
Doctor ex plained things in a way that was easy … for what respondent had to say 3% 9% 88% 35,737
Child's doctor explained things in a way that was easy … for what respondent had to say 2% 10% 88% 7,484
Child's doctor explained things in a way that was easy … In the last 6 months, how often was it easy to get the care, tests, or treatment
you needed? … In the last 6 months, how often did your child’s personal doctor explain things
in a way that was easy
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teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - How often was the explanation of what the test was for easy to understand?
… How often were the results of your blood test, x-ray, or other test easy to understand?
… During this hospital stay, how often were the forms easy to fill out?
… Was this information about how to take care of yourself at home easy to understand?
… Were the written instructions about how to take care of yourself at home easy to understand?
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
January 01, 2023 - Nurses
Nurses listened carefully to parent
Nurses explained things to parent in a way
that was easy … Doctors
Doctors listened carefully to parent
Doctors explained things to parent in a way
that was easy … Child
Doctors listened carefully to child
Doctors explained things to child in a way
That was easy … Before your child left the hospital, did a provider explain in a way that was easy to
understand when … Sometimes Usually
Always
10% 25% 65%
Doctors explained
things to parent in
a way that was
easy
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
January 01, 2019 - 40% 6 0 % 8 0 % 100%
Getting Needed Care for a Child Composite 15% 24% 61% 54,104
How often was easy … N
0 % 2 0 % 40% 60% 8 0 % 100%
Getting Needed Care for a Child Composite 13,331
How often was easy … consumer comments 3% 10% 87% 11,476
Child's personal doctor explained things in a way that was
easy … 2 0 % 40% 60% 8 0 % 100%
Getting Needed Care Composite 11% 27% 62% 174,169
How often was easy … In the last 6 months, how often did your child’s personal doctor explain things
in a way that was easy
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teamstepps.ahrq.gov/talkingquality/resources/writing/tip7.html
November 01, 2019 - tempting, it’s not helpful to ask people direct questions about comprehension, such as “How hard or easy … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
July 27, 2021 - During your most recent
visit, was the video easy to
use?
This question is in 4.0 only. … In the last 6 months, how
often did this provider explain
things in a way that was easy
to understand … In the last 6 months, how
often did this provider explain
things in a way that was easy to
understand … During your most recent
visit, did this provider
explain things in a way that
was easy to understand