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talkingquality.ahrq.gov/talkingquality/resources/cognitive/index.html
September 01, 2019 - It is easy to unintentionally ask a question that may constrain and bias answers. … Comprehension
While it’s tempting to gauge comprehension by asking direct questions about how hard or easy … often necessary to conduct usability testing in addition to cognitive testing, as a report that is easy … to understand is not necessarily easy to use.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
February 10, 2009 - In the last 12 months, how often did your regular dentist explain things in a way that was easy to understand … Using any number from 0 to 10, where 0 is extremely difficult and 10 is extremely easy, what number would … you use to rate how easy it was for you to find a dentist? … FORMCHECKBOX
6
FORMCHECKBOX
7
FORMCHECKBOX
8
FORMCHECKBOX
9
FORMCHECKBOX
10 Extremely easy
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talkingquality.ahrq.gov/talkingquality/translate/organize/disease.html
May 01, 2019 - Consumers will appreciate that you have made it easy for them to get right to the information they want … Organizing by disease or condition makes it easy to provide useful information about the disease or condition
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
February 01, 2019 - care providers
Ability to schedule timely
appointments
Coordinated care from doctors
and nurses
Easy
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/sbar-inpatient-guide.pdf
August 31, 2023 - The SBAR tool decreases delays in patient care by organizing messages in an easy-to-follow format.
2
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
February 24, 2011 - These areas in the hospital have materials that are easy to read. … Asking questions is not always easy. Use these suggestions to help:
Be prepared.
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talkingquality.ahrq.gov/data/state-snapshots.html
October 01, 2021 - The easy access to the individual measures helps States more accurately identify their strengths and … The data are displayed in easy-to-read graphs and in detailed and customized tables for each State.
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talkingquality.ahrq.gov/talkingquality/resources/design/advice.html
December 01, 2022 - Experienced report sponsors indicate that this might not be easy. … interested in creating a data-driven, complex site with multiple dimensions and in making the site easy … statisticians by accurately portraying the data, and satisfy the needs of your audience by being easy
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
September 01, 2015 - In the last 6 months, how often was it easy
to get the care, tests, or treatment your child
needed? … often did your
child’s personal doctor explain things about
your child’s health in a way that was easy … In the last 6 months, how often did your
child’s personal doctor explain things in a
way that was easy … In the last 6 months, how often were the
forms from your child’s health plan easy to
fill out?
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - of appointment
time
13
Provider
communication
Provider explained things
in a way that was easy … to
understand
11
Provider explained things
in a way that was easy to
understand
14
Provider … carefully
to patient 12
Provider listened carefully
to patient 15
(Not included)
Provider gave easy … Item moved to supplemental
item set
In the last 12 months, how
often did this provider give
you easy … The item “Gives easy to understand instructions” was moved into the
supplemental item set The item “
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talkingquality.ahrq.gov/health-literacy/improve/precautions/tool5.html
February 01, 2024 - Teach-Back Questions for Informed Consent
Lab Results Letter
Follow Up with Patients: Tool 6
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
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talkingquality.ahrq.gov/health-literacy/improve/precautions/index.html
March 01, 2024 - Everyone appreciates information that is clear and easy to act on and healthcare systems that are easy
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talkingquality.ahrq.gov/talkingquality/translate/compare/order.html
November 01, 2018 - Advantages to Alphabetical Ordering
It is easy for a user to find a particular provider they are looking … providers by performance, from high to low. [ 1 ] This approach is considered highly “evaluable,” that is, easy
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talkingquality.ahrq.gov/news/blog/ahrqviews/patient-centered-care-dhr.html
September 01, 2022 - Encouraging patients to report their symptoms using an easy-to-access portal and an online questionnaire … Our newly released report offers engaging, easy-to-read summaries of the impact of AHRQ-funded research
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
November 28, 2016 - months, how often did your [CANCER
TREATMENT MODALITY] team explain those results in a
way that was easy … months, did your [CANCER TREATMENT
MODALITY] team explain what that medicine was for in a
way that was easy
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
September 01, 2022 - • Improve communication and engagement between clinicians and
patients
• Make the safe thing the easy
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talkingquality.ahrq.gov/talkingquality/explain/numbers.html
November 01, 2018 - This is not easy to do—and it's even harder in the absence of material that offers a context for what … For example, while it is easy for the public to recognize the link between provider-patient communication
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talkingquality.ahrq.gov/talkingquality/distribute/promote/social-marketing.html
June 01, 2019 - reduce them, either as you design your report or as you decide where to place your report so it is easy … But not all barriers are easy or inexpensive to overcome.
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talkingquality.ahrq.gov/cahps/consumer-reporting/guidelines/contents/index.html
March 01, 2016 - Incorporating these data into easy-to-read charts is a relatively straightforward procedure. … are treated with courtesy and respect and whether they get explanations from their providers that are easy
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talkingquality.ahrq.gov/talkingquality/resources/writing/good-writing.html
July 01, 2011 - Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.