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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/about_the_health_literacy_item_set_for_hospitals_911.pdf
October 01, 2015 - test, x-ray, or other test results to patient
H-HL23 Blood test, x-ray, or other test results were easy … had to fill out forms
H-HL27 Staff offered patient help in filling out a form
H-HL28 Forms were easy … care of self at home
H-HL35 Information from hospital staff about taking care of self at home was easy … take care of self at home
H-HL37 Written instructions about how to take care of self at home were easy … test, x-ray, or other test results to patient
H-HL23 Blood test, x-ray, or other test results were easy
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preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - How often was the explanation of what the test was for easy to understand?
… How often were the results of your blood test, x-ray, or other test easy to understand?
… During this hospital stay, how often were the forms easy to fill out?
… Was this information about how to take care of yourself at home easy to understand?
… Were the written instructions about how to take care of yourself at home easy to understand?
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preventiveservices.ahrq.gov/talkingquality/resources/writing/tip7.html
November 01, 2019 - tempting, it’s not helpful to ask people direct questions about comprehension, such as “How hard or easy … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
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preventiveservices.ahrq.gov/talkingquality/resources/design/testing.html
September 01, 2019 - Check on how hard or easy it is for people to understand the chart and make appropriate comparisons. … Don't ask directly for an opinion about whether the chart is easy to understand, because they may not … Decision for a Quality Report: Web, Paper, or Both
Six Tips for Making a Quality Report Appealing and Easy
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preventiveservices.ahrq.gov/questions/index.html
Be More Engaged in Your Healthcare
This short, easy-to-read brochure gives tips … QuestionBuilder App
As easy as 1-2-3, learn about AHRQ’s Question Builder App to
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preventiveservices.ahrq.gov/patients-consumers/diagnosis-treatment/treatments/btpills/btpills.html
March 01, 2023 - Staying Active and Healthy with Blood Thinners , a 10-minute video, features easy-to-understand explanations … With a few simple steps, taking a blood thinner can be safe and easy. … These questions are answered in this video, which features easy-to-understand explanations of how blood … It also introduces BEST, an easy way to remember how to fit blood thinner medication into daily life. … Pills: Your Guide to Using Them Safely
Blood Thinner Pills: Your Guide to Using Them Safely is an easy-to-read
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preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
April 01, 2022 - In the last 6 months, how often was it easy to get special medical equipment or devices for your child … In the last 6 months, how often was it easy to get this therapy for your child? … In the last 6 months, how often was it easy to get this treatment or counseling for your child? … In the last 6 months, how often was it easy to get prescription medicines for your child through his
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preventiveservices.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
September 01, 2020 - Experience Measures from the CAHPS Health Plan Survey (PDF, 308 KB)
Getting Needed Care
Q9 Easy … soon as needed
How Well Doctors Communicate
Q12 Doctor explained things in a way that was easy
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preventiveservices.ahrq.gov/talkingquality/resources/design/additional-tips/index.html
December 01, 2022 - Keep Navigation Simple, Quick, and Intuitive
Make it easy for people to know what's in the report and … Full of examples, it shows how to make websites attractive and easy to navigate. … "
First Design Decision: Web, Paper, or Both
Six Tips for Making a Quality Report Appealing and Easy
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preventiveservices.ahrq.gov/talkingquality/resources/writing/index.html
July 01, 2011 - Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
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preventiveservices.ahrq.gov/questions/resources/index.html
November 01, 2020 - Guide for Leaving the Hospital
Use this easy-to-read guide to stay safe when leaving the hospital. … Glossary
Use this easy-to-read glossary to make sense of healthcare terms.
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preventiveservices.ahrq.gov/talkingquality/translate/display/index.html
May 01, 2019 - This suggests that you need to make a special effort to make your charts attractive and easy to interpret … making your charts as user-friendly as possible:
Make graphics self-explanatory
Make bar charts easy … It also needs to be accurate and easy to understand. … Make Bar Charts Easy To Interpret
The most common graphic used in comparative quality reports is a … Both laboratory studies and cognitive testing of this approach show that it is extremely easy to understand
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preventiveservices.ahrq.gov/talkingquality/resources/writing/tip5.html
September 01, 2019 - Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/user-centered-quality-reports-mcgee-20120301-transcript.pdf
March 21, 2012 - health care quality, and the
development and testing of written material and data displays that are easy … Jeanne McGee
I think that everybody starts with good intentions, but it's actually very easy to lose … And it's also easy to make unrealistic assumptions about your users. … You
don't want to ask people a yes/no question like -- “Is this easy to understand or not?” … This one is called Rocket
Surgery Made Easy.
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preventiveservices.ahrq.gov/health-literacy/research/index.html
January 01, 2024 - The Toolkit includes model process for obtaining written consent and authorization, sample easy-to-read … Health literacy measures include:
How often health providers explained things in a way that was easy
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
August 01, 2021 - Patient Exit Survey
Toolkit for Engaging Patients
To Improve Diagnostic Safety
Surveys are quick and easy … AHRQ Publication No. 21-0047-10-EF
August 2021
Did the provider explain things in a way that was easy
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preventiveservices.ahrq.gov/talkingquality/resources/writing/tip6.html
May 01, 2015 - for an audience of consumers:
Material written at the fourth- to sixth-grade level is considered easy … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
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preventiveservices.ahrq.gov/health-literacy/improve/precautions/tool10.html
February 01, 2024 - Teach-Back Questions for Informed Consent
Lab Results Letter
Follow Up with Patients: Tool 6
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/sbar-inpatient-guide.pdf
August 31, 2023 - The SBAR tool decreases delays in patient care by organizing messages in an easy-to-follow format.
2
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
February 24, 2011 - These areas in the hospital have materials that are easy to read. … Asking questions is not always easy. Use these suggestions to help:
Be prepared.