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pcmh.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
September 01, 2020 - How Well Providers Communicate with Patients
Q11 Provider explained things in a way that was easy
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
February 01, 2019 - care providers
Ability to schedule timely
appointments
Coordinated care from doctors
and nurses
Easy
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/sbar-inpatient-guide.pdf
August 31, 2023 - The SBAR tool decreases delays in patient care by organizing messages in an easy-to-follow format.
2
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
February 24, 2011 - These areas in the hospital have materials that are easy to read. … Asking questions is not always easy. Use these suggestions to help:
Be prepared.
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pcmh.ahrq.gov/questions/question-builder/index.html
June 01, 2022 - It’s as easy as 1-2-3:
Download the mobile app.
Select or create questions to ask.
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pcmh.ahrq.gov/talkingquality/translate/organize/composites.html
November 01, 2018 - While providing layers of information can be difficult on paper, it is relatively easy to allow users
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
September 01, 2015 - In the last 6 months, how often was it easy
to get the care, tests, or treatment your child
needed? … often did your
child’s personal doctor explain things about
your child’s health in a way that was easy … In the last 6 months, how often did your
child’s personal doctor explain things in a
way that was easy … In the last 6 months, how often were the
forms from your child’s health plan easy to
fill out?
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - of appointment
time
13
Provider
communication
Provider explained things
in a way that was easy … to
understand
11
Provider explained things
in a way that was easy to
understand
14
Provider … carefully
to patient 12
Provider listened carefully
to patient 15
(Not included)
Provider gave easy … Item moved to supplemental
item set
In the last 12 months, how
often did this provider give
you easy … The item “Gives easy to understand instructions” was moved into the
supplemental item set The item “
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pcmh.ahrq.gov/topics/telehealth.html
Tools AHRQ's Easy-to-Understand Telehealth Consent Form
How to Obtain Consent for Telehealth
Telehealth
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pcmh.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/how-to-use.html
July 01, 2023 - The PDF versions can be altered using Adobe Acrobat (but not Adobe Reader) and are bookmarked for easy
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pcmh.ahrq.gov/talkingquality/distribute/timing/index.html
March 01, 2016 - While this sounds simple and obvious, it is not that easy to do:
You may not know when people need … While this sounds simple and obvious, it is not that easy to do:
You may not know when people need
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
November 28, 2016 - months, how often did your [CANCER
TREATMENT MODALITY] team explain those results in a
way that was easy … months, did your [CANCER TREATMENT
MODALITY] team explain what that medicine was for in a
way that was easy
-
pcmh.ahrq.gov/talkingquality/translate/organize/index.html
March 01, 2016 - addition, individual users of the report may be interested in different measures, so they need a quick and easy
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
September 01, 2022 - • Improve communication and engagement between clinicians and
patients
• Make the safe thing the easy
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.pdf
February 10, 2009 - In the last 12 months, how often did your
regular dentist explain things in a way that
was easy to … Using any number from 0 to 10, where 0 is
extremely difficult and 10 is extremely
easy, what number … would you use to rate
how easy it was for you to find a dentist? … 0 Extremely difficult
1
2
3
4
5
6
7
8
9
10 Extremely easy
CAHPS Dental Plan Survey
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pcmh.ahrq.gov/talkingquality/translate/organize/quality-domain.html
December 01, 2022 - It is relatively easy to “map” measures into these categories.
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pcmh.ahrq.gov/health-literacy/improve/precautions/tool2b.html
March 01, 2024 - Teach-Back Questions for Informed Consent
Lab Results Letter
Follow Up with Patients: Tool 6
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
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pcmh.ahrq.gov/patient-safety/patients-families/patient-family-engagement/index.html
April 01, 2018 - Blood Thinner Pills: Your Guide to Using Them Safely
This easy-to-read booklet educates people about … a Pill Card
Patients, parents, or anyone who needs to keep track of their medicines can create an easy-to-use
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pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/index.html
February 01, 2021 - The step-by-step presentation script makes it easy for trainers to facilitate discussions and activities
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pcmh.ahrq.gov/talkingquality/explain/communicate/introduce.html
November 01, 2018 - Make the list of measure types short (hopefully no more than five items), easy to understand, and in