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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool4e.html
March 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy … analgesic
pain killer
anticipate
expect
apparent
clear, plain, easy … evidence-based
shown to work, proven to work, tested
evident
clear, plain, easy
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/schedule-your-appointment-card-map.pdf
May 20, 2021 - to get
Ready
Scheduling your COVID-19 vaccine is easy
Here’s how to schedule
your appointment
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
July 27, 2021 - During your most recent
visit, was the video easy to
use?
This question is in 4.0 only. … In the last 6 months, how
often did this provider explain
things in a way that was easy
to understand … In the last 6 months, how
often did this provider explain
things in a way that was easy to
understand … During your most recent
visit, did this provider
explain things in a way that
was easy to understand
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ce.effectivehealthcare.ahrq.gov/questions/index.html
Be More Engaged in Your Healthcare
This short, easy-to-read brochure gives tips … QuestionBuilder App
As easy as 1-2-3, learn about AHRQ’s Question Builder App to
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.docx
January 03, 2013 - 1 Yes 2 No If No, Go to Question 17
Was the explanation of each medicine’s purpose easy to understand … No If No, Go to Question 19
How often was their explanation of how and when to take each medicine easy … 1 Yes 2 No If No, Go to Question 24
Were these written instructions easy to understand? … 1 Yes 2 No If No, Go to Question 17
Was the explanation of each medicine’s purpose easy to understand … 1 Yes 2 No If No, Go to Question 24
Were these written instructions easy to understand?
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/toolkit.html
April 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool1.html
April 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool9.html
April 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy … find resources for planning language access services, working with interpreters, and multilingual, easy-to-read
-
ce.effectivehealthcare.ahrq.gov/patients-consumers/diagnosis-treatment/treatments/btpills/btpills.html
March 01, 2023 - Staying Active and Healthy with Blood Thinners , a 10-minute video, features easy-to-understand explanations … With a few simple steps, taking a blood thinner can be safe and easy. … These questions are answered in this video, which features easy-to-understand explanations of how blood … It also introduces BEST, an easy way to remember how to fit blood thinner medication into daily life. … Pills: Your Guide to Using Them Safely
Blood Thinner Pills: Your Guide to Using Them Safely is an easy-to-read
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/1_Carla_Zema_Intro_slides_1-23.pdf
October 08, 2013 - Rating of Provider
• 0-10 rating of provider
How Well Providers Communicate
• Provider explanations easy … to understand
• Provider listens carefully
• Provider gives easy to understand
instructions
• Provider … Properties
• Visit Survey’s 3-point Yes-No response scale
has large ceiling effects
– Items are too easy
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
April 01, 2022 - In the last 6 months, how often was it easy to get special medical equipment or devices for your child … In the last 6 months, how often was it easy to get this therapy for your child? … In the last 6 months, how often was it easy to get this treatment or counseling for your child? … In the last 6 months, how often was it easy to get prescription medicines for your child through his
-
ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool3d.html
March 01, 2024 - Teach-Back Questions for Informed Consent
Follow Up with Patients: Tool 6
Lab Results Letter
Be Easy … Differences: Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Connect Patients With Literacy and Math Resources: Tool 20
Community Referral Form
Make Referrals Easy
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/suggestion-box-poster.docx
March 01, 2024 - Are our explanations and instructions hard or easy to understand?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/QuestionBuilder_Flyer_English.pdf
March 01, 2019 - It’s as easy as 1-2-3:
Download the mobile app using the QR codes below
Select or create questions
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
February 14, 2013 - Was the explanation of each medicine’s purpose easy to understand? … How often was their explanation of how and when to take each medicine easy to understand? … Were these written instructions easy to understand? … Was the explanation of each medicine’s purpose easy to understand? … Were these written instructions easy to understand?
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html
April 01, 2018 - Q4 Before your surgery, did anyone in this surgeon's office give you easy to understand instructions … Q28 Did anyone in this surgeon's office give you easy to understand instructions about what to … Q22 Did this anesthesiologist answer your questions in a way that was easy to understand?
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=16&search_api_fulltext=&sort=asc
Clinician & Group
Health literacy
C-HL7
Provider gave easy … Clinician & Group
Health literacy
C-HL15
Provider gave easy … Clinician & Group
Health literacy
C-HL16
Provider gave easy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=17&search_api_fulltext=&sort=asc
P-HL34
Information about how much patient would have to pay for medicines was easy … P-HL40
Information about how to make a complaint to the health plan was easy … Information about how much patient would have to pay for special services or equipment was easy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=15&search_api_fulltext=&sort=asc
technology
C-HIT15
Blood tests, x-rays, or other test results were easy … C-HIT17
Blood tests, x-rays, or other test results were presented in a way that was easy … Health information technology
C-HIT21
Visit notes were easy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=18&search_api_fulltext=&sort=asc
Group
Your care from specialists in the last 6 months
C-SC2
Easy … care from specialists in the last 6 months
P-AS1
Reasons it was not easy … Adult
Health Plan
Medical supplies
P-MS2
Easy