-
cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
May 12, 2016 - During this hospital stay, how often did
your child’s nurses explain things in a way
that was easy … During this hospital stay, how often did
your child’s doctors explain things in a way
that was easy … During this hospital stay, how often did
your child’s nurses explain things to you in
a way that was easy … Before your child left the
hospital, did a provider explain in a way
that was easy to understand when … Before your child left the hospital, did a
provider explain in a way that was easy to
understand what
-
cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
January 01, 2020 - 34,226
How Well Doctors Communicate 7% 16% 77% 32,247
Doctor ex plained things in a way that was easy … for what respondent had to say 3% 9% 88% 35,737
Child's doctor explained things in a way that was easy … for what respondent had to say 2% 10% 88% 7,484
Child's doctor explained things in a way that was easy … In the last 6 months, how often was it easy to get the care, tests, or treatment
you needed? … In the last 6 months, how often did your child’s personal doctor explain things
in a way that was easy
-
cahps.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - How often was the explanation of what the test was for easy to understand?
… How often were the results of your blood test, x-ray, or other test easy to understand?
… During this hospital stay, how often were the forms easy to fill out?
… Was this information about how to take care of yourself at home easy to understand?
… Were the written instructions about how to take care of yourself at home easy to understand?
-
cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
January 01, 2023 - Nurses
Nurses listened carefully to parent
Nurses explained things to parent in a way
that was easy … Doctors
Doctors listened carefully to parent
Doctors explained things to parent in a way
that was easy … Child
Doctors listened carefully to child
Doctors explained things to child in a way
That was easy … Before your child left the hospital, did a provider explain in a way that was easy to
understand when … Sometimes Usually
Always
10% 25% 65%
Doctors explained
things to parent in
a way that was
easy
-
cahps.ahrq.gov/teamstepps/lep/handouts/leppostbehsurvey.html
December 01, 2012 - How easy is it to incorporate TeamSTEPPS tools into your daily routines? … 1 [__] Very easy
2 [__] Easy
3 [__] Hard
4 [__] Very hard
11.
-
cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
January 01, 2019 - 40% 6 0 % 8 0 % 100%
Getting Needed Care for a Child Composite 15% 24% 61% 54,104
How often was easy … N
0 % 2 0 % 40% 60% 8 0 % 100%
Getting Needed Care for a Child Composite 13,331
How often was easy … consumer comments 3% 10% 87% 11,476
Child's personal doctor explained things in a way that was
easy … 2 0 % 40% 60% 8 0 % 100%
Getting Needed Care Composite 11% 27% 62% 174,169
How often was easy … In the last 6 months, how often did your child’s personal doctor explain things
in a way that was easy
-
cahps.ahrq.gov/talkingquality/resources/writing/tip7.html
November 01, 2019 - tempting, it’s not helpful to ask people direct questions about comprehension, such as “How hard or easy … Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
-
cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
July 27, 2021 - During your most recent
visit, was the video easy to
use?
This question is in 4.0 only. … In the last 6 months, how
often did this provider explain
things in a way that was easy
to understand … In the last 6 months, how
often did this provider explain
things in a way that was easy to
understand … During your most recent
visit, did this provider
explain things in a way that
was easy to understand
-
cahps.ahrq.gov/questions/index.html
Be More Engaged in Your Healthcare
This short, easy-to-read brochure gives tips … QuestionBuilder App
As easy as 1-2-3, learn about AHRQ’s Question Builder App to
-
cahps.ahrq.gov/patients-consumers/diagnosis-treatment/treatments/btpills/btpills.html
March 01, 2023 - Staying Active and Healthy with Blood Thinners , a 10-minute video, features easy-to-understand explanations … With a few simple steps, taking a blood thinner can be safe and easy. … These questions are answered in this video, which features easy-to-understand explanations of how blood … It also introduces BEST, an easy way to remember how to fit blood thinner medication into daily life. … Pills: Your Guide to Using Them Safely
Blood Thinner Pills: Your Guide to Using Them Safely is an easy-to-read
-
cahps.ahrq.gov/sites/default/files/wysiwyg/patient-safety/QuestionBuilder_Flyer_English.pdf
March 01, 2019 - It’s as easy as 1-2-3:
Download the mobile app using the QR codes below
Select or create questions
-
cahps.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
February 14, 2013 - Was the explanation of each medicine’s purpose easy to understand? … How often was their explanation of how and when to take each medicine easy to understand? … Were these written instructions easy to understand? … Was the explanation of each medicine’s purpose easy to understand? … Were these written instructions easy to understand?
-
cahps.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
April 01, 2018 - Dentists and Staff
Q6 How often did your regular dentist explain things in a way that was easy … Q25 Using any number from 0 to 10, where 0 is extremely difficult and 10 is extremely easy, what … number would you use to rate how easy it was for you to find a dentist?
-
cahps.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
September 01, 2020 - Experience Measures from the CAHPS Health Plan Survey (PDF, 308 KB)
Getting Needed Care
Q9 Easy … soon as needed
How Well Doctors Communicate
Q12 Doctor explained things in a way that was easy
-
cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
March 04, 2009 - In the last 12 months, how often was it easy to get appointments with specialists? … In the last 12 months, how often was it easy to get the care, tests, or treatment you thought you needed … In the last 12 months, how often did your primary doctor or nurse explain things in a way that was easy … how often did your primary doctor or nurse explain the purpose of these medicines in a way that was easy … months, how often did doctors or other health professionals explain test results in a way that was easy
-
cahps.ahrq.gov/talkingquality/measures/measure-questions.html
November 01, 2018 - research that has been done shows that consumers generally respond positively to quality measures that are easy … Survey-based measures of patient experience are a good example of measures that are easy to understand … Sometimes it’s not easy to find measures that address a specific target audience.
-
cahps.ahrq.gov/talkingquality/resources/design/additional-tips/index.html
December 01, 2022 - Keep Navigation Simple, Quick, and Intuitive
Make it easy for people to know what's in the report and … Full of examples, it shows how to make websites attractive and easy to navigate. … "
First Design Decision: Web, Paper, or Both
Six Tips for Making a Quality Report Appealing and Easy
-
cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepptoutsurvey.pdf
September 01, 2012 - Was this information easy to understand?
1
Yes
2
No
13. … Were the written instructions easy to understand?
1
Yes
2
No
15.
-
cahps.ahrq.gov/talkingquality/resources/writing/index.html
July 01, 2011 - Write Text That’s Easy for Your Audience To Understand
Tip 2. … Make It Easy to Skim
Tip 4. Use Devices That Engage Your Readers
Tip 5.
-
cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-corrothers.pdf
January 01, 2021 - Organizations interested in submitting data complete four easy steps:
Step 1
Register
Step 2
Sign … treated respondent the way respondent wanted them to 89%
Staff explained things in a way that was easy